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This is a big hotel catering for tours and groups, the reception and restaurant staff were overwhelmed. There are no coffee/tea facilities in the room.
The pool is nice (25m is unexpected in hotels), but do remember to bring your swimming cap.
Excellent hotel and facilities however the staff and management were absolutely arrogant and unfriendly. None of the staff smiled throughout our stay. Everyone has a miserable face on and there were no Hello' s how are you? Etc. The concierge LYUDMIL was supposed to be...More
After reading all the reports on here I was filled with trepidation, how wrong I was. The reception staff were really helpful, polite and welcoming. Our room was fine, clean, tidy and large enough. The bathroom was big enough with a bath and a shower,...More
The worst hotel ever should be 2 stars not even 3 stars... bad service bad communication with costumers bad room service poor facilities not friendly at all
They forget everything to clean to put even bottle of water!! No tissues you have to ask
Bad room service
They always forget to clean up our room
They always forget something
It doesn't deserve 4 stars hotel
I am having a suite and there is no safe so many things
US$54 - US$90 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Casino Hotel in Sofia
#14 Spa Hotel in Sofia
#27 Luxury Hotel in Sofia
Number of rooms
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