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BEST WESTERN Hotel Expo

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180 Reviews from our TripAdvisor Community

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Showing 119: English reviews
England
Reviewed 16 December 2016

A dated business hotel right next to the Expo What I liked: - very handy for the Expo - metro station near by - near the airport - room service was quick and not bad value What I didn't like: - room was dated and not very comfortable (special mention goes to the springs sticking up from the mattress) -...

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Helpful?
Thank Nelly-6
Anastasiya V, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Nelly, Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay. It is our goal consistently to provide superior service and accommodations and your comments are...

Athens, Greece
Reviewed 9 December 2016 via mobile

If you are looking for a good ratio of price vs quality hotel you should definitely consider Expo hotel in Sofia. Excellent internet for free, good location on the main avenue of Sofia, close to airport. Will come back for sure.

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Helpful?
1Thank kapaniris
Anastasiya V, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Mr. Kapaniris, Thank you for your recent correspondence regarding Best Western Hotel Expo. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time...

Bucharest, Romania
Reviewed 26 October 2016 via mobile

the hotel is very clean, near to the city center, subway station. the most important thing for us was that they are pet friendly and the rooms are well phonic isolated. the rooms are well equipped, the furniture is a little bit old but nothing disturbing; the bathrooms are much cleaner than some other 5 stars hotels; cons: you should...

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Helpful?
1Thank rahan83
Anastasiya V, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Rahan, Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay. It is our goal consistently to provide superior service and accommodations and your comments are...

London, United Kingdom
Reviewed 21 October 2016

Stayed here for 3 nights for a wedding. It's located next door to the Expo centre so very business area and not where I would have chosen to stay as a tourist but we had a special group rate due to wedding. It's a 5 minute walk from metro - we used it to get to hotel from airport and...

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Helpful?
Thank Godsgloriousworld
Anastasiya V, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Guest, Thank you for your recent correspondence regarding Best Western Hotel Expo. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to...

Reviewed 19 September 2016 via mobile

Pro: - Hotel is near my point of intereset - Included breakfast is pretty good although there is the same menu each day (I stayed for a week) Cons: - Rooms have few lights - It could have been cleaner - The desk in the room has seen better days Other: - Wifi signal was acceptable (most likely depends in...

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Thank Andrei T
greece
Reviewed 10 September 2016

Great Hotel best to metro best to airport,free transfer on departure,very big rooms ,clean great view,but most helpful was personel ,always ready to help to guide you! Great restaurant menu, breakfast very tasty! But upper all best thanks to miss illiana , if i remember direct reservation manager,she did aranged for us all difficulties we have to go after and...

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Helpful?
Thank travelerdolp
jenil0, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear ************, Thank you for your recent correspondence regarding Best Western Hotel Expo. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to...

Reviewed 11 August 2016

AC does not work at all even though they say it does. The fan provided for us was broken, which we found out when going to bed, so it was too late to report. When using the water in shower and sink it was full of sticky black particles, which ruined my electric head toothbrush, not to mention them sticking...

Review collected in partnership with Best Western
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Thank 434dessislavan
Reviewed 11 August 2016 via mobile

I stay one day in this hotel with my family. First I like in this hotel the food and room big and clean also, the decor great view. Second the unlike things in this hotel is the staff!! From Sofia airport the hotel staff was in cabinet and her attitude was impolite!!! Even I wasn't do anything for her!! Also,...

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Thank Saeed A
Reviewed 8 August 2016 via mobile

This is one of those that only looks good in pictures, I have been to this hotel multiple times over 2 years because the company I work for has a deal with them. 1, Hotel is VERY old with broken curtains an elevator that barely moves 2, Staff are nice but it's understaffed if you call to get your laundry...

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1Thank baykar r
A TripAdvisor Member
Level Contributor
14 reviews
5 hotel reviews
7 helpful votes
Reviewed 1 August 2016 via mobile

+ confortable bed + nice summer garden. It's fine for breakfast or dinner there. + complementary bottle of water every day. I appreciate it! - weak internet connection - in the shower/bathroom there's no place where to put the shampoo or shower gel - weak lighting, if you need to work - only few electricity plugs, which are placed in...

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Helpful?
Thank A TripAdvisor Member
jenil0, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Valuable Guest, We greatly appreciate you taking time to bring this matter to our attention and apologise for any inconvenience you may have experienced during your recent stay at Best Western Hotel Expo. It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from you enables...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL HIGHLIGHTS & SERVICES Best Western Hotel Expo is: Part of the largest hotel chain in the world - Best Western - with more than 4000 hotels worldwide Located in the heart of Sofia's Business District, within walking distance of the International Exhibition Center, in close proximity to the Sofia International Airport, the numerous city sights, and between two shopping malls Being located in the heart of the Business District of Bulgaria's capital city and within a walking distance of less than 10 meters from Sofia's leading International Exhibition and Congress center, the 4-star BEST WESTERN Hotel Expo offers its guests 99 comfortable rooms, multifunctional meeting rooms, a state-of-art business lounge, a modern bar as well as other dining option, among which and a lush open-air summer garden. ... more   less 

Additional Information about BEST WESTERN Hotel Expo

Address: 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $65 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Expo 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western
Hotel Style:
#21 Business Hotel in Sofia
#27 Luxury Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Expo staff and other travellers.
1 question
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London, United Kingdom

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Questions? Get answers from BEST WESTERN Hotel Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a view towards the airport”
89Michael, 25 Feb 2017 | Read review
“any room will do”
ginovandevelde, 3 Jan 2017 | Read review
“Wifi in room 311 was a little sketchy. Higher floors have the best views, ask for a mountain view.”
johnbM9524ZG, 11 Jul 2016 | Read review
“Upper floors have a nice view of the mountains.”
171joelh, 22 Jun 2016 | Read review
“Unable to recommend this hotel”
panayiotism2013, 10 Jun 2016 | Read review
5 of 5