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Holiday Inn Sofia

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Holiday Inn Sofia
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290 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Vienna, Austria
Reviewed 9 December 2013

This is a property that claims to be 5 star. It's not. I have had a long conversation with the GM of the hotel where she kindly gave me the chance to raise issues I had with the property. Unfortunately this hotel is a work in progress. In particular they need to pay urgent attention to the very poor internet...

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Helpful?
1Thank Ravenna2006
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Guest Thank you for choosing Holiday Inn Sofia for your accommodation needs. We do not in fact claim to be a 5 star hotel as you suggest – our official rating approved by the official categorization committee in Bulgaria fully recognizes that we are indeed a 5 star hotel. We are surprised to have read your review after your...

Trowbridge, United Kingdom
Reviewed 5 December 2013

I chose the HI Sofia, as i regularly use HI and am a Platinum member. On check-in you get a very nice letter, but in reality it is just a sales pitch with no actual benefits from the loyalty programme. No bonus points allocated as is the norm in 90% of HI globally. You get a 'free' drink from a...

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Helpful?
Thank AdamBilgy
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Guest Your loyalty to IHG is greatly appreciated and we are pleased to have welcomed you at the Holiday Inn Sofia. We value your comments since they give us the chance to uphold our standards and to provide highest quality of services and accommodations at all times. Let us assure you that our hotel is in full compliance with...

Athens, Greece
Reviewed 5 December 2013

I have stayed one night in this very good Holiday inn. In Sofia , I stay only in two hotels , one of them is this one. It is true , it is a little bit out side the center but if your business brings at business park in Sofia , it's right next to it. The hotel it's self...

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Helpful?
Thank angelo A
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Valued Guest Thank you very much for taking the time to write about your memorable experience at the Holiday Inn Sofia. It is great pleasure for us to know we are among your top preferred hotels – this is a real reward for our daily efforts to be a Great Hotel Guests Love. Indeed our Esprit Leisure & Spa...

Sofia, Bulgaria
Reviewed 26 November 2013

I am avaluating the service provided by Esprit Leisure Club at Holiday Inn Hotel in Sofia, Bulgaria. The management team of the herementioned club does no value the loyalty of the customers at all. I am very dissapointed that I got an injury at the gym back in July, just a few days after I renewed my membreship for another...

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Helpful?
2Thank Veselka I
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Club Member Thank you for choosing Esprit Leisure Club & Spa at the Holiday Inn Sofia for your sports and leisure activities. It is our main goal to provide the highest quality of services and facilities at all times in order to ensure our guests and members enjoy a memorable experience with us in our superb facilities. We place...

Weybridge, United Kingdom
Reviewed 14 November 2013

Very good business hotel - particularly if you need to be situated close to Sofia Business Park. Not very well located if you want to be close to Central Sofia. Did seem to have issues with Wifi in some rooms but that seems to have improved recently. Friendly restaurant and bar staff.

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Helpful?
Thank MrGJK
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Guest Thank you very much for taking the time to write about your recent stay at the Holiday Inn Sofia. It is our main goal to provide high quality service and accommodations and it is truly rewarding to know our guests have memorable and enjoyable experience with us. We are pleased you have noticed the improvement in our internet...

London, United Kingdom
Reviewed 7 November 2013

Very close (as in right next to) a giant business park. Not that close to city centre, so would need to take a taxi. Right next door to a cinema complex. (Had KFC, Burger King and another restaurant) There is a shuttle service available to and from the airport. This is a charged for service, which I didn't know, only...

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Helpful?
Thank TanyaRetief
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Valued Guest Thank you very much for taking the time to write about your enjoyable experience at the Holiday Inn Sofia. Your opinion is highly appreciated since it gives us the opportunity to uphold our standards and to provide highest quality of service to all our guests. It has been truly rewarding to have read your positive comments relating...

London, United Kingdom
Reviewed 11 October 2013

Everyone there was excellent - superb, friendly and professional service. Great facilities - clean and welcoming - and they have an adequate (quite fine, though not luxurious) pool, steam room and sauna. Typical for and an asset to the HI brand (in my experience). The staff there were superb though - very welcoming - and they helped make my first...

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Helpful?
Thank David H
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Valued Guest Thank you very much for taking the time to write about your memorable experience with the Holiday Inn Sofia. It is truly rewarding to know that we managed to make your first stay in Bulgaria an absolute pleasure. We highly appreciate your lovely comments with regard to the friendly and professional attitude of our team and the...

Xanthi, Greece
Reviewed 6 October 2013

Once again for a weekend in Sofia, once again in Holiday Inn, which is our favourite hotel there. First of all I have to write that it is a business hotel, situated about 10km away from Sofia center. That means that during weekends it remains very quiet, without many guests,which adds to the whole hotel's quality. I think that Holiday...

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Helpful?
Thank Antonis P
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Valued Guest Thank you very much for taking the time to write about your great experience with the Holiday Inn Sofia. It was a real pleasure to have welcomed you again in our property and even more to have read your lovely feedback. There is nothing more rewarding than to know that our guests recognize our efforts and consider...

Austin, Texas
Reviewed 6 October 2013

I stayed here for a few week and was very happy with my stay. I found this to be a nice property well maintained by a helpful and friendly staff. Very consistent in most ways. Very convenient (walking distance) to the nearby business park. Great mountain views. I would definitely stay again.

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Helpful?
8Thank dugbrown
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Valued Guest Let us thank you for your feedback following your recent stay at the Holiday Inn Sofia. We are pleased you have noticed the high standards of maintenance and the professional service provided at our property. Making our guests happy and providing a place where they can relax and be themselves in a friendly and comfortable atmosphere is...

Dusseldorf, Germany
Reviewed 3 October 2013

I had to stay one night in this hotel on my last business trip to Sofia. The hotel was quiet nice and comfortable for the price, service excellent, but location not ideal. Not much do to or to see around, and because it is located in a business area, there were no restaurant open in the evening close by. Perfect...

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Helpful?
Thank dubmar
pagm, Manager at Holiday Inn Sofia, responded to this review

Dear Guest Let us take the opportunity to thank you for your review following your recent stay at the Holiday Inn Sofia. We are pleased to have read your feedback related to the high quality of services and accommodations provided at our hotel. It is our main goal to meet and exceed our guests’ expectations and it is real pleasure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A warm "Welcome" to Sofia's newest 5 Star hotel. Winner of the InterContinental Hotels Group ‘Best Newcomer Award’ 2008, the 'Building of the Year Award" and the InterContinental Hotels Group ‘Torchbearer Award’ 2009, 2010 and 2011 the Holiday Inn, Sofia features the highest standards of international contemporary design, comfort and service alongside unparalleled facilities in one of Eastern Europe's most vivacious, dynamic and charismatic cities.Enjoy the best of both worlds with extensive SPA and Conference facilities at the exceptional 5 Star hotel Holiday Inn Sofia, Bulgaria. Just 10 minutes from Sofia Airport and Sofia City Center on the hotel’s shuttle bus, the hotel is ideally located in the foothills of the Vitosha Mountains within close proximity of Sofia city centre.Winner of numerous international awards, the Holiday Inn Sofia is proud of its unrivalled levels of standards and services. The Holiday Inn Sofia offers 130 luxurious spacious bedrooms, including Executive Rooms and Suites, many with breathtaking views of the imposing Vitosha Mountain.The hotel’s extensive Conference & Banqueting facilities are unrivalled in Sofia, combining the latest technology with personalized service. Dedicated staff on our self-contained conference & banqueting floor will help to ensure the smooth running of your event in 11 state-of-the-art function suites with space for between 10-300 guests. The Holiday Inn Sofia provides a variety of gourmet dining experiences, ranging from a seasonal A la Carte menu or quality bar meals to a variety of delicious lunch and dinner buffets. We are certain you will enjoy the “Esprit Fitness & Spa”, including a 19m pool with separate children’s pool, indoor & outdoor Jacuzzi, Sauna, Steam Room, Gym and Solarium, not to mention our numerous Treatment Rooms for those who prefer to relax and be pampered ... more   less 

Additional Information about Holiday Inn Sofia

Address: bul.Aleksandar Malinov 111, Sofia 1766, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $85 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Sofia 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Sofia Hotel Sofia
Sofia Holiday Inn
Hotel Style:
#5 Family Hotel in Sofia
#6 Spa Hotel in Sofia
#12 Business Hotel in Sofia
#14 Romantic Hotel in Sofia
#16 Luxury Hotel in Sofia
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Questions & Answers

Questions? Get answers from Holiday Inn Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even though the hotel is located on busy street it is absolutely quiet”
 of 5 bubbles angel0v320, 23 Oct 2016 | Read review
“Mountain side...”
 of 5 bubbles keitha310, 20 Feb 2016 | Read review
“For free internet, please make sure you are a IHG Club Member. Ask for a room with a view to the business park if available.”
 of 5 bubbles 668vladw, 9 Feb 2016 | Read review
“We had a 5th floor room with a view over the mountains”
 of 5 bubbles AlB56, 23 Jan 2016 | Read review
“a facing westvouns”
 of 5 bubbles kjellb98, 12 Sep 2015 | Read review
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