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Hemus Hotel

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Hemus Hotel
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72 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Leeds
Reviewed 1 week ago NEWvia mobile

Stayed here for 3 nights in Feb 17. It's a 20-30 minute walk into the city centre. The room was ok, nothing special but not bad, small bathroom. Breakfast was a little disappointing but again, ok, not dreadful. The area itself seemed safe enough but is very old school, Communist era. Grey buildings, graffiti and cobbled streets. It was nice...

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Thank Nick H
Stockholm, Sweden
Reviewed 17 January 2017

The room was dirty and filty. The receptionist overcharged me. The elevator was dodgy and the WiFi didn't work. I demanded to change room and floors and was transfered from floor 14 to floor 12, but it was the same, non-working and filthy rooms. Tried to demand all the money I had pre-paid to be refunded, but was denied it....

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Thank Anton B
Reviewed 8 December 2016 via mobile

We stayed in Hemus in Sofia due to proximity to the metro. We chose the business suite, which had super view at the city center, but the room was really dirty and the clean services after the first night didn't even replace the used glasses.

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Thank Zois P
Reviewed 13 October 2016 via mobile

Everything is there...location. Exceptionally good restaurant at top. Conference hall. Service.....what is not good are rooms...just functional. I stayed in two different rooms one had below standard bathroom and other was better but nothing great....but location is great.. I was surprised to find a top notch Restaurant on top floor called monkey....great restaurant with great food

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Thank munish g
London, United Kingdom
Reviewed 13 October 2016 via mobile

15min walk from central, 10lev taxi ride. Right opposite a shopping mall & next to a casino. Major issues & wait times with lifts! Incompetent staff. Small rooms, smaller bathrooms! Oldskol tv as big an iPad! Horrible breakfast. Small bar in lobby. Good for stag.

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Thank Jay S
Philadelphia, Pennsylvania
Reviewed 21 July 2016 via mobile

Clean, tidy, small rooms. Soviet style building.... all very plain. The shower was tiny, shower head completely broken, so I had to pull the head off to avoid flooding the bathroom. Close to railway underground 'European Union' and a newer shopping mall with a Costa Coffee. Read reviews about bed bugs, but checked the bed carefully and didn't see any...

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1Thank Teatime-today
Istanbul, Turkey
Reviewed 10 April 2016

The reception, porter and lobby bar staff were all very friendly. I stayed here for 4 nights, not out of choice, but as part of an organisation. We were located to the 17th floor which is right under "Club Monkey" - so if you want to sleep early on Friday or Saturday, then forget it! You might as well go...

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Thank LeeAlexMagic
Bucharest (Romania)
Reviewed 6 April 2016

The location of this big hotel is very adequate: near to metro, bus, trolleybus or tramway stations. To the center cca. 6 minutes with a taxi. The restaurant is decent. But the rooms are very small; and the baths are terribly small, do not have room to move. The hotel must be closed and the space urgently restructured.

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Thank Sorin D
Reviewed 12 March 2016 via mobile

First i wish i couldnt give a zero rating. Upon arrival the receptionist was rude and "tutty" we were given our room which upon entering did have a lovely view of sofia but unfortunately the smell was so overbearing I wasted half a can of deodorant to mask it. Getting into bed after leaving the window open for 8 hours...

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Thank Darrell F
Reviewed 4 January 2016

Terrible experience: a double room on the 17 floor, bed 140 cm wide. Clean your teeth in the small bathroom: one leg must we be in the shower. Of the three lifts usually has only one work: waiting for it for 20 minutes. Heating: AC only - of course it does not work when the outside temperature is 13 below...

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Thank Danijel M

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hemus Hotel

Address: 31, Cherni vrah st, Sofia 1421, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $46 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hemus Hotel 3*
Number of rooms: 214
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Also Known As:
Hemus Hotel Sofia
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Questions & Answers

Questions? Get answers from Hemus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the room door can be dead-locked!”
 of 5 bubbles 861antonb, 16 Jan 2017 | Read review
“Free wifi - dodgy connection!. Avoid rooms on the 17th floor as the noise from nightclub is really bad. Check bed for bugs/fleas.”
 of 5 bubbles LeeAlexMagic, 10 Apr 2016 | Read review
“Avoid this hotel!”
 of 5 bubbles 737danijelm, 4 Jan 2016 | Read review
“don't choose smoking room - they are disgusting”
 of 5 bubbles justtinBulgaria, 11 Dec 2015 | Read review
“Only the recently remodeled rooms are habitable.”
 of 5 bubbles 864elisabethp, 18 Sep 2015 | Read review
5 of 5