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Metropolitan Hotel Sofia

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#11 of 130 Hotels in Sofia
Certificate of Excellence
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1 room 2 adults 0 children
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Metropolitan Hotel Sofia
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352 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Reviewed 1 week ago

I rented a double room for about a week.To my surprise the mini bar was stocked and it was free. The toilets and the sheets were pristine too.Friendly staff that can give you directions , order a taxi or recommend concierge services.

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Thank Mark D
Reviewed 1 week ago via mobile

Quite satisfied with my stay. Room was big and basic amenities were provided - good value for money. Staff speaks enough english and are quite helpful in giving tips or getting you a ride. Not much to do in the hotel but for my purpose, it served me well.

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Thank Michael T
Munich
Reviewed 3 weeks ago

I was accomodated there unwillingly as my plane had to do an emergency stop, due to technical problems. The staff was very friendly, patient and helpful, the concierge kept cool head even as he had to checheck in 100 people at 01:00 AM. The room was neat and tidy!

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Thank jwgb75
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Metropolitan Sofia! We are very pleased that you enjoyed your short stay with us. We hope to welcome you in Metropolitan Hotel Sofia if you plan a visit to Sofia.

Prague, Czech Republic
Reviewed 18 February 2017

We stayed in Metropolitan hotel for three nights I almost cannot complain. + Spacious, clean and nicely decorated rooms, comfortable shower (even though the partition glass could be bigger, I always ended a bit flooded) and great bed (really enjoyed sleep). + Since I was staying in the 7th floor, I maybe a bit surprisingly enjoyed also the view from...

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Thank FilipVostry
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for staying with us and for sharing your experience! We very much appreciate that you enjoyed your room, the Met Bar and the breakfast. Thank you for the positive comments and recommendations, they will be taken into consideration. However, we are sorry for the inconveniences you have experienced. Regarding the elevator, for security reasons it is...

Larnaka City, Cyprus
Reviewed 16 February 2017 via mobile

Really nice hotel! Very modern! Breakfast great! Shuttle bus to airport great! Clean and modern rooms! Walking distance to a huge shopping mall! Reception staff could be a little bit more polite and helpful but I will not miss judge the hotel because of a bad day of a receptionist!

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Thank VC1977
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Metropolitan Sofia! It is a pleasure to know that you had a positive experience with us! Thank you for the understanding that we are all humans and experience some bad days. We would be more than happy to welcome you again at Metropolitan Hotel on your...

Reviewed 13 February 2017 via mobile

The hotel is located very conveniently near enough to the airport, but not too close to be noisy from it. It offers free transfer from the airport which is what I was after. I managed somehow to double book the room, but thanks to the travel agent and especially the friendly receptionist Bogdana, this was swiftly sorted out. The guy...

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Thank twobobview
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Metropolitan Sofia and for being our guest again! We are pleased to know that you had an excellent experience with us and that you are pleased of your stay! Thank you for the compliments on our staff, we have already shared your comments with the team....

Rotterdam
Reviewed 11 February 2017 via mobile

I stayed here for three nights for work. The hotel staff was friendly, the room spacious and clean. Had some bad luck with the hot water not working for a couple of hours, but this seemed to be an issue in the entire neighbourhood. The breakfast was good, and the same goes for the food and drinks in the restaurant....

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Thank Eric G
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Metropolitan Sofia! We appreciate that you are delighted from your stay and your comments are already shared with the team. Thank you for the compliments! However, we would like to apologize for any inconvenience you experienced regarding the hot water. There was serious issue to the...

Reviewed 5 February 2017 via mobile

I enjoyed my stay here and my room was exceptional. I had a room plus a sitting room adjoining . The breakfast was adequate, unfortunately the lady told me breakfast finished at half ten which over there Means 9.30 not 10.30 . And when I asked for food the staff were abrupt and refused straight out

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Thank CorlessGalway
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for staying with us and for sharing your experience! We appreciate that you enjoyed your stay and your room. However, we are sorry for the inconvenience you experienced in regards to the breakfast. The breakfast is served every week day from 6.30 till 10.00 and weekends from 7.00 till 10.30. If some guest are a bit...

Reviewed 21 January 2017 via mobile

Stayed 3 days (2 nights), from January 16th till January 18th, booked a suite, for which the price was more than reasonable. Clean, spacious, comfortable bed. Food is nicely prepared and presented, portions are very large so you definitely won't stay hungry. Location is good, very close to the airport, and just a 5min walk to a shopping mall right...

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Thank Olja T
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for taking the time to write your review of Hotel Metropolitan Sofia! We are delighted to hear that our facilities and service lived up to your expectations. It is a pleasure to know that you had a positive experience with us! Regarding the room service, we provide 24 hours service for specific food and drinks. You...

Reviewed 17 January 2017 via mobile

Hotel is nice especially considering its price. The staff means well but I think the language barrier makes them come across differently. They speak english but not the usual english you are accustomed to so go beyond the accent and the tone, they are really polite and means to serve well. Could use more english channels though for their tv...

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Thank magasawangbumabyahe
MetropolitanHotelSof, Hotel Management at Metropolitan Hotel Sofia, responded to this review

Dear Guest, Thank you for being our guest and sharing your experience with us! We would certainly take your comment into consideration and consider to offer wider choice of TV channels in English. We are looking forward to welcome you again in Metropolitan Hotel Sofia!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 

Additional Information about Metropolitan Hotel Sofia

Address: bul.Tsarigradsko shose 64, Sofia 1784, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Price Range: $82 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropolitan Hotel Sofia 4*
Number of rooms: 201
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Hotel Style:
#3 Spa Hotel in Sofia
#9 Luxury Hotel in Sofia
#10 Business Hotel in Sofia
#14 Family Hotel in Sofia
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Questions & Answers

Here's what travellers have asked, with answers from Metropolitan Hotel Sofia staff and other travellers.
6 questions
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over a year ago

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Questions? Get answers from Metropolitan Hotel Sofia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double rooms are very cheap - very good value”
 of 5 bubbles J7416QKmarkd, 23 Mar 2017 | Read review
“accomodate yourself as high as possible, the view is worthwhile”
 of 5 bubbles FilipVostry, 17 Feb 2017 | Read review
“Avoid rooms toward the ends of the hotel if u don't like smoke”
 of 5 bubbles SANsna, 13 Nov 2016 | Read review
“Accessible localtion, free minibar”
 of 5 bubbles Geeeesh, 21 Sep 2016 | Read review
“Use free airport bus - email hotel ahead.”
 of 5 bubbles kevins769, 16 Sep 2016 | Read review
5 of 5