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Panorama Zagreb Hotel

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266 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Rijeka, Croatia
Reviewed 3 days ago NEW

Location is good if you use car and there is big parking lot with plenty parking space (paid). Nice and helpful staff. Breakfast could be better, just few basic meals, quite poor. Bathrooms are somewhat outdated although clean.

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Helpful?
Thank Marin_Otto
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Marin_Otto, Thank you for choosing our hotel for your stay in Zagreb. Your feedback means a lot to all of us here at Panorama Zagreb hotel, so thank you for taking the time to share a few words about your experience, it is truly appreciated. We all hope we'll be welcoming you again to Zagreb in the near future....

Athens, Greece
Reviewed 5 days ago NEW

This htl is located about 2 kms from Zagreb city center.Reception is huge as the htl.Rooms are comfortable and clean.Staff is nice.The restaurant is not a big deal probably because they host many groups and also breakfast is not a big deal.There is a big parking across if you go by car.

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Helpful?
1Thank Nikolaos R
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Nikolaos R, Thank you for choosing hotel Panorama for your visit to Zagreb and for sharing your feedback with other fellow travelers. I'm glad to hear you've enjoyed your stay with us and that our team has made your visit a pleasant one. Hopefully you'll be visiting us again soon and discovering more of Advent in Zagreb! Warm Regards...

Osijek, Croatia
Reviewed 1 week ago via mobile

Very nice ambient, old fashioned hotel, the service is very nice and polite. The room was beautiful, one of the most comfortable beds recent. Very clean and neat. In the room there is separated bathroom with sower, big bed, coffe table and office table, flat tv and wifi. Have to stay there if you're visiting Zagreb.

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Helpful?
Thank Tinaaa1
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Tinaaa1, Your comment put a smile on my face! :) Thank you for rewarding us with great feedback on the service you received at Panorama Zagreb Hotel. It is such a pleasure to hear that you've enjoyed your stay. I hope you've explored the magical Winter Wonderland Zagreb is in December and that you'll be visiting us again very...

Barcelona, Spain
Reviewed 1 week ago

I was visiting Zagreb last week since there was the Davis Cup final. I choose the Panorama hotel because of the location primarily. After reading some of the reviews I can just say that my experience was awesome. Ivanka from the Front desk was great, always smiling and willing to exceed your expectations. I had a high floor room which...

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Helpful?
Thank roxanaespana
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear roxanaespana, I was so pleased to hear that you enjoyed your stay at Panorama Zagreb and that you were able to make the most out of our facilities. Many thanks for taking the time to write such kind words, which I look forward to sharing with the team. I hope we are able to welcome you back on your...

Belgrade, Serbia
Reviewed 1 week ago

It is not in the close city centre as I thought it would be. It takes you 25 min walk to reach the downtown, and the path is not that picturesque, so I suggest taking a taxi, which is rather cheap (3-4 euro). The hotel is large, the staff is friendly, breakfast is traditional continental. The rooms are rather small...

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Helpful?
Thank MarijaNBG
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear MarijaNBG, Thank you for taking the time to write your feedback. We sincerely hope you have enjoyed your stay with us and that you've explored the magical Advent in Zagreb. Happy holidays and best wishes from Zagreb, Natalia Piškurić General Manager

Reviewed 2 weeks ago via mobile

Just like it's said. Good thing it is in centre of town, for simple stay. I was in lack for WiFi and had problem finding for power sockets which was bad because I had lots of gears with me. There was some good places around for drink coffee.

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Helpful?
Thank Igor K
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Igor K, Thank you for sharing your comments about your recent stay with us and for choosing Panorama Zagreb hotel for your visit to Zagreb. We are sorry about the inconvenience you have had with the power socket but we do hope to have the pleasure of welcoming you again. Kind regards, Natalia Piškurić General Manager

Bray-on-Thames, United Kingdom
Reviewed 4 weeks ago

First impressions of the Panorama are quite good, but as your impression develops, it's my guess that like me, you will find flaws. I imagine that for reasons of economy, almost everywhere in Zagreb is poorly lit and the Panorama is no exception. Low energy bulbs everywhere, give the place a dull look and in your room for instance, you...

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Helpful?
Thank johnsangster
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear johnsangster, Thank you for taking the time to share your comments regarding your recent stay with us. I'm glad to read you've found our team professional and friendly and that we've managed to resolve the issues you've had with your first room on the spot. We appreciate your constructive comments and I would like to personally apologize for failing...

St Austell
Reviewed 4 weeks ago

at the start of 4 centre Croatian tour. It was clean, well serviced, a very comfortable bed. Staff friendly and helpful and the food mainly International rather than Croatian. It was full with various training courses/conferences so our party had dining venues shuttled about. The tallest hotel in Croatia but with limited lifts.

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Helpful?
Thank BridgetStAustell
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear BridgetStAustell, Thank you for sharing your comments about your recent stay with us and for choosing Panorama Zagreb hotel for your stay in Zagreb. I am happy to read you've enjoyed the hotel's facilities and I hope you'll be visiting us again. Kind regards, Natalia Piškurić General Manager

Shrewsbury, United Kingdom
Reviewed 23 October 2016 via mobile

It may be the tallest hotel in Croatia, but it only gets an average rating from me. The rooms are spacious and clean and the staff are as friendly as you'd expect in a hotel that handles coachloads of tourists each day. Breakfast is a disappointment so don't pay extra for it. Long-life juice, canned fruit and indifferent coffee. No...

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Helpful?
Thank Tom K
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear Tom K, Thank you for sharing your feedback on your recent stay at Panorama Zagreb Hotel. I regret to read we haven't succeeded in creating a memorable stay for you in Zagreb, but I do hope there will be another opportunity to prove we do learn from our guests' comments and improve our services. Best Regards, Natalia Piškurić General...

Derby, United Kingdom
Reviewed 22 October 2016

I attended a week long course here with 250 delegates having been before in 2014. The hotel is a great venue for the training and the staff (especially the barman) are very attentive and pleased to help. The food is ok, not great for me....it is the same sort of thing for breakfast, lunch and dinner but I suppose to...

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Helpful?
Thank 4nn13
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear 4nn13, Thank you for taking the time to share your comments with other travelers on TripAdvisor. Thank you for your honest feedback and for showing your understanding. We hope we will be able to welcome you once again back to Zagreb. Best Regards, Natalia Piškurić General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Panorama Zagreb hotel, the tallest hotel building in Croatia, features 280 rooms and suites, functionally designed with a modern twist and panoramic view over Zagreb. Our guests, inspired by the experience of our hospitality over years, usually describe our hotel as comfortable and reliable. We proudly incorporated those descriptions into our tag line. We invite you to experience our warm hospitality and service quality. ... more   less 

Additional Information about Panorama Zagreb Hotel

Address: Trg Kreshimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
Region: Croatia > Central Croatia > Zagreb
Price Range: $62 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Panorama Zagreb Hotel 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
4 Points By Sheraton Zagreb
Four Points By Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb
Four Points Zagreb
Zagreb Four Points
Zagreb Sheraton
Hotel Style:
#15 Luxury Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from Panorama Zagreb Hotel staff and other travellers.
3 questions
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Yeovil, United Kingdom
2 months ago
Canada
6 months ago
Duluth, Minnesota
over a year ago

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Questions? Get answers from Panorama Zagreb Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book top floors because of the views”
 of 5 bubbles roxanaespana, 1 Dec 2016 | Read review
“Room 1008 on the 10th floor was perfectly acceptable”
 of 5 bubbles johnsangster, 10 Nov 2016 | Read review
“Choose a room in other hotels.”
 of 5 bubbles SeyoRi, 8 Oct 2016 | Read review
“Higher floors would be better”
  • Standard room
 of 5 bubbles Mangal2015, 5 Oct 2016 | Read review
“Lower floors for wifi connections”
 of 5 bubbles woomera, 28 Sep 2016 | Read review
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