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The Westin Zagreb

Booking.comUS$102*
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May 7 May 8
1 room 2 adults 0 children
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The Westin Zagreb
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1,032 Reviews from our TripAdvisor Community

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Showing 835: English reviews
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Taby, Sweden
Reviewed 2 days ago NEWvia mobile

Great hotel with noce and friendly staff. Room in perfect condition with ecerything expected. Only downside was limited coverage of wifi in the room. Everywhere else incl bar amd breakfast connection was great. Breakfast was filled with everything you would expect from this highclass hotel! Will stay here many times again!

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Helpful?
Thank LarsBeck
Kathmandu
Reviewed 5 days ago NEW

We stayed for two nights on a family road trip. We chose this because it had an indoor pool and the weather looked iffy and we love to swim also because it included parking. the building itself is not so nice, very ugly from outside, needs a coat of paint. However, that should not deter! the inside is fine, and...

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Helpful?
Thank einsomalia
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards

Singapore
Reviewed 1 week ago

Yes, this hotel is the same SPG hotel which is common in various parts of Asia and other parts of the world. I can only comment for Westin in Asia and compared to other Westin Hotel in Asia, its not as luxurious as in you do not get other toiletries such as toothpaste and tooth brush, slippers etc but most...

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Helpful?
1Thank hanpinn2407
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and good to hear that you enjoyed your stay. Hope to welcome you back soon. With best regards

Geneva, Switzerland
Reviewed 1 week ago

Located 10 minutes walk from the old town, the hotel is a what you can expect from an international brand (business hotel - conference center). Nothing really special : rooms are clean and comfortable (avoid communicating rooms as you can hear everyhting ...); staff at reception is professional and friendly; nice view from the top floors. Breakfast service could be...

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Helpful?
Thank Pat042
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for the feedback. Thank you for the comments, especially those in regards to our staff. I discussed with my team your comments regarding the breakfast and we will work on impruvement. Thank you once again and we hope to see you back soon. Best regards

Skopje
Reviewed 1 week ago via mobile

Expected nothing less. Position, staff, cleaness, service, food are simply perfect. There is a room for improvement in the wi-fi service because there the wi-fi signal in rooms is weak and unstable. Recommended.

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Helpful?
Thank Nenad Z
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for sharing your impressions. We will look into the points you are bringing up regarding to the wi-fi service. Hope to welcome you back soon. With best regards

Greater London, United Kingdom
Reviewed 2 weeks ago

This hotel is a mammoth city centre block of concrete like hotels used to be. Not appealing at all and rather lacking in human scale, but everything worked perfectly, and overall I feel I got what I expected from this brand. We had a medium sized dog with us, who was made most welcome with water dish etc. We only...

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Helpful?
1Thank Robert L
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for the feedback. We appreciate your comments and we hope to be able to welcome you back. With our best regards

Rijeka, Croatia
Reviewed 2 weeks ago via mobile

You would expect reception staff to welcome you when entering the hotel and not first telling you that you will need to pay for parking. At least i do expect welcome. But not here. In general staff at the reception is not used to use words like good morning, good night and similar. On the other hand the bath in...

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Helpful?
Thank JurijKobal
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Mr Kobal, thank you for staying at the Westin Zagreb Hotel. We appreciate your feedback. We apologize for the lack of attention at the front desk and our front desk manager has taken immediate action on this. Also, we will look into all the points you are bringing up. I will share your impressions with my team and we...

Reviewed 3 weeks ago via mobile

I much prefer the Sheraton, however this is a wonderful spg property, if one of the spg properties isn't available you'll do just fine with one of the others, the rooms are of ample size and you won't be disappointed

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1Thank John B
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and good to hear that you enjoyed your stay. Hope to welcome you back soon. With best regards

Pula
Reviewed 4 weeks ago via mobile

I simply love this place! professional and friendly staff at the highest level...magnetic attraction makes the Zen atmosphere that dominates in all areas of the hotel. really cosy rooms and comfortable bed with perfect town view make this place magnificent!

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Helpful?
Thank Petra V
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for the great feedback. I am glad you enjoyed your stay and we are looking forward to welcome you back upon next opportunity. With our kindest regards

Reviewed 4 weeks ago via mobile

I visited this hotel last week I had a lot of comments from the previous visitors , honestly this one of the best high standard in service clean looking after all details the breakfast is one of the best defining the Halal food rooms are well sized and clean although it's a bit old but . All over the hotel...

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Helpful?
Thank Ahmad A
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Zagreb

Address: Ulica Isidora Krshnjavoga 1, Zagreb 10000, Croatia
Region: Croatia > Central Croatia > Zagreb
Price Range: $130 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin
Hotel Style:
#3 Spa Hotel in Zagreb
#5 Casino Hotel in Zagreb
#9 Family Hotel in Zagreb
#12 Luxury Hotel in Zagreb
#12 Business Hotel in Zagreb
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Zagreb staff and other travellers.
12 questions
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See all questions (12)

Questions? Get answers from The Westin Zagreb staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prefer rooms with view on the old town and not communicating ...”
Pat042, 13 Apr 2017 | Read review
“Mid and higher floors have great view on the north side”
974carv, 7 Mar 2017 | Read review
“Starwood Preferred Guest Floor”
Herc-hedonist, 23 Feb 2017 | Read review
“Ask for a room overlooking the city on one of the upper floors, views are great.”
michaelbo2017, 9 Feb 2017 | Read review
“high floor, try the buffet breakfast is excellent!!!”
MalaVrla, 8 Feb 2017 | Read review
5 of 5
Booking.com
US$102* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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