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JW Marriott Bucharest Grand Hotel

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Traveller (1350)
Room & Suite (547)
Videos (1)
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About

#2 of 196 hotels in Bucharest
Location
Cleanliness
Service
Value
Travellers' Choice
YOUR HOME AWAY FROM HOME - Located in an area of historic and national interest, JW Marriott Bucharest Grand Hotel in Romania is the only five-star hotel in the district and is in close proximity to the stately Palace of Parliament and People’s Salvation Cathedral. Thoughtfully imagined for a balanced and nourishing lifestyle, the 402 guestrooms, including 23 suites offer intuitive design and functionality, alongside the largest individual footprints in the city. Its 6 Restaurants & Lounges celebrate its legacy of epicurean diversity, with premium cuts of steak in the JW Steakhouse or authentic Italian dishes in Cucina - The Italian Kitchen. The JW Marriott Bucharest Grand Hotel in Romania is a premier luxury destination for business and leisure guests, it is just a 30 minutes’ drive from Henri Coandă International airport and within walking distance of Old Town.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Billiards
Kids' outdoor play equipment
Paid private parking on-site
Secured parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Darts
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Romanian
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

90, Calea 13 Septembrie, Bucharest 050726 Romania
JW Marriott Bucharest Grand Hotel
2,076Reviews40Q+A100Room tips
Traveller rating
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sarah s wrote a review 16 Mar
1 contribution
As usual, the JW Mariott Bucharest Grand Hotel provided exceptional service and hospitality. A special shout out to Silviu At the front desk who always has a Smile on His face and is eager to provide absolutely wonderful customer service!!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 days ago
Dear Valued Guest, We are thrilled to hear that you had a splendid stay here at JW Marriott Bucharest Grand Hotel! It is wonderful to know that Silviu provided an exceptional service with a smile and leaving you with a happy heart. We'll be sure to pass on your appreciation to him. Thank you for your kind words and for choosing to share your experience with us. We can't wait to welcome you back, and we look forward to hosting you again for another luxurious JW experience! Sincerely, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie P wrote a review 14 Mar
1 contribution
I cannot say enough good things about the great service that I received at this hotel. The one person who really stand out in my mind is Flavia. She is absolutely an angel!!! One of the guests in our group needed a certain pillow, and Flavia went far beyond the call of duty. She was so incredibly helpful and thoughtful, and helped me navigate though all of the stores and different apps in Romania so that I was able to find exactly what needed. Her level of service is spectacular!!! Thank you so very much, Flavia!!!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 3 days ago
Dear Valued Guest, Thank you for your glowing review! We are genuinely delighted to learn that your experience with us surpassed your expectations in every aspect. It brings us immense pleasure to know that Flavia provided excellent service during your stay and took care of your variety of needs such as the pillow requirements, store navigations, and phone applications. We will ensure that your commendation reaches her, as it serves as a source of motivation for our team to consistently deliver exceptional service. Once again, we appreciate your valuable feedback and hope to have the pleasure of welcoming you back to JW Marriott Bucharest Grand Hotel in the near future. Warm regards, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nazar Y wrote a review 13 Mar
4 contributions
I like the lobby, the service, the managers, everyone is very helpful. Raluca from Sales, Violetta from housekeeping, Roxana and Andrei from Concierge and Cozmin from Front Desk! Thank you to all of you! I am staying here for a long time and it feels like a second home!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Nice service everyone is very helpful. Raluca from Sales, Violetta from housekeeping, Roxana and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you had such a memorable experience at JW Marriott Bucharest Grand Hotel. Providing exceptional service is at the heart of everything we do, and it's incredibly rewarding to know that we were able to meet your expectations. It is heartwarming to know that you have considered our hotel as your second home, and we are honored to have you as part of our big family! We are more than proud that Raluca, Violetta, Roxana, Andrei, and Cozmi have provided excellent service, ensuring that your satisfaction and comfort always remains as our top priority. Rest assured that they will be recognized for this excellent feedback. We thank you for your appreciation and look forward to welcoming you back soon! Best regards, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian H wrote a review 10 Mar
10 contributions4 helpful votes
Hotel is beautiful and the staff really do put you first. Paul at the concierge/front desk desk really went above and beyond to make my stay awesome. His friendly personality and willingness to go above and beyond really stood out to me. I would recommend this hotel to anyone visiting Bucharest
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 days ago
Dear Valued Guest, Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear about your experience during your stay with us, and knowing that Paul went an extra mile to ensure that your stay is as awesome as possible. Your generous praise for the services that we have provided warms our hearts and serves as a testament to the dedication of our entire team. We appreciate you for your recommendation and we are looking forward to hosting you again in the near future! Sincerely, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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L&L wrote a review 8 Mar
Romania2 contributions
We had an excellent evening at the Champions restaurant. We wanted to have an informal evening and the place was chosen perfectly. Tasty food and impeccable service. Our waiter named Walid, was especially kind and sent us a good mood. Thank you Walid we hope to serve you again on our next visit !!!👍
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 days ago
Dear LilsiLiv, Thank you for taking the time to share your wonderful feedback about your experience at the Champions Bar. I'm delighted to hear that you have enjoyed the food, service, the place, and that Walid's warmth and kindness made your visit memorable. We strive to provide exceptional service and ambiance to our guests, and it's gratifying to know that we succeeded in doing so during your visit. We eagerly anticipate your return and the opportunity to welcome you back to our hotel. Sincerely, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen R wrote a review 5 Mar
3 contributions
Alih with the Concierge team was extremely helpful and accommodating during our entire stay at the J.W. Marriott. The entire stay was incredible and the hotel as well as the staff were amazing. I am looking forward to my next staying at the J. W. Marriott in Bucharest.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: The gym gets crowded and if it was open 24hrs it would be helpful for international travelers...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 days ago
Dear Valued Guest, We're overjoyed to hear your stay was incredible and that the hotel staff have made a big difference during your stay with us! Alin is indeed a gem, and we're delighted he could make your experience more comfortable. We will ensure to pass on this achievement to Alin. We can't wait to welcome you back to Bucharest for another wonderful stay! Sincerely, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shelby B wrote a review 5 Mar
2 contributions
The entire staff was incredibly kind and helpful. The concierge team, Alin in particular, was especially great and made finding everything so quick and easy. They went out of their way to call local businesses to help us find what we were looking for. They also helped us ensure we were using reputable taxis at fair prices.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from keitherine gonzales, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 days ago
Dear Valued Guest, Thank you for taking the time to share your wonderful experience! We're delighted to hear that Alin has made your stay incredible. It warms our hearts to know that his gestures and by going beyond by connecting to local businesses, and ensuring your safety with the local transportation have made your stay an exceptional one. Rest assured that we will pass on this fantastic feedback to Alin. We look forward to welcoming you back for more joyful moments. Sincerely, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FluffyChicken wrote a review 2 Mar
Midlands45 contributions55 helpful votes
Fantastic hotel although the location is bit out of the centre of town and took about 15 minutes to walk in. Big bedrooms although a little dusty. Pillows were not the best. Friendly staff especially at check in. Great gym Delicious breakfast
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask for a room with a view of the parliament
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roxana Petrache, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and that you found our staff friendly, particularly at check-in. We're also pleased that you enjoyed our great gym facilities and delicious breakfast. We apologize for any inconvenience regarding the location being a bit far from the town center and the dustiness of the bedrooms. Your comments are valuable to us, and we'll ensure that we address these issues to enhance the overall guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fantastic stay in the future. Warm regards, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Asher wrote a review 2 Mar
3 contributions2 helpful votes
A very high class hotel, worth the price. Spacious and pleasant room, exemplary cleanliness, friendly staff with great service. A great breakfast, a huge selection and even serving the papanash dessert to the table. Great spa. The bed is huge and very comfortable. Perfect hotel!!! I recommend taking the executive room with access to the lounge. great
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: A very high class hotel, worth the price. Spacious and pleasant room, exemplary cleanliness,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roxana Petrache, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you for your glowing review! We're thrilled to hear that you had an excellent experience at our hotel and found it to be worth the price. We're delighted that you enjoyed our spacious and pleasant rooms, exemplary cleanliness, friendly staff, and great service. It's wonderful to know that you appreciated our delicious breakfast with a wide selection, as well as our spa facilities. We're glad you found the bed to be huge and very comfortable. Your recommendation to take the executive room with access to the lounge is greatly appreciated, and we hope to welcome you back for another perfect stay in the future! Warm regards, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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3361234 wrote a review 2 Mar
Rishon Lezion, Israel44 contributions14 helpful votes
We had a very good time at the JW Marriott Bucharest Grand Hotel. Your room was spacious, nicely decorated, well equipped and clean. the bathroom was very comfortable, it was big, well equipped and clean. We upgraded our stay and had access to the lounge. Meals there were very tasty and the selection of beverages were enjoyable.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Roxana Petrache, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 2 weeks ago
Dear Valued Guest, Thank you for sharing your positive experience with us! We're delighted to hear that you had a very good time at JW Marriott Bucharest Grand Hotel. It's wonderful to know that you found your room spacious, nicely decorated, well-equipped, and clean, and that you enjoyed the comfortable and well-equipped bathroom. We're thrilled that you chose to upgrade your stay and had access to the lounge. It's great to hear that you found the meals tasty and enjoyed the selection of beverages. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future! Warm regards, The Team at JW Marriott Bucharest Grand Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$177 - S$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott bucharest, marriott bucharest grand hotel, bucharest marriott
LOCATION
RomaniaBucharestCotroceni
NUMBER OF ROOMS
402
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT BUCHAREST GRAND HOTEL: UPDATED 2024 Reviews, Price Comparison and 1,692 Photos (Romania) - Tripadvisor

Frequently Asked Questions about JW Marriott Bucharest Grand Hotel
Which popular attractions are close to JW Marriott Bucharest Grand Hotel?
Nearby attractions include Grand Casino Bucharest (0.01 km), Ghencea Civil Cemeter (0.3 km), and Aloha Lounge (0.02 km).
What are some of the property amenities at JW Marriott Bucharest Grand Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Bucharest Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Bucharest Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Bucharest Grand Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to JW Marriott Bucharest Grand Hotel?
Conveniently located restaurants include JW Steakhouse, Vienna Lounge, and Champions Sports Bar.
Are there opportunities to exercise at JW Marriott Bucharest Grand Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Bucharest Grand Hotel have airport transportation?
Yes, JW Marriott Bucharest Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Bucharest Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Bucharest Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Bucharest Grand Hotel?
The staff speaks multiple languages, including English, French, and Romanian.