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JW Marriott Bucharest Grand Hotel

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Traveller (793)
Room & Suite (368)
Dining (92)
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Overview
  • Excellent59%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“high end shops”(14 reviews)
“louis vuitton”(11 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Special Offer: Save up to 30%
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,338)
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1,028 results
Traveller rating
596
301
74
28
29
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LanguageEnglish
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596
301
74
28
29
Show reviews that mention
All reviewsthe executive loungehigh end shopslouis vuittonparliament buildingold townhuge hotelpeople's palacebusiness tripfirst floorthe ground floorrooms are largefitness centerexcellent hoteleastern europenon smokingcucinacity
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1 - 5 of 1,028 reviews
Reviewed 2 weeks ago

I am a Marriott member for many many years but the food not to good, They have everything to be the best hotel in the city, restaurant, casino, bars, a big lobby but I think they need to work more in the food qualityMore

Thank Eztravel08
Response from Cristina N, PR & Marketing Manager at JW Marriott Bucharest Grand HotelResponded 2 weeks ago

Dear Guest, Thank you for your stay and feedback, we wished that we would have made it perfect for you. As we undoubtedly aim to do so with the occasion of an upcoming visit, we would kindly like to get in touch with you to...More

Reviewed 4 weeks ago via mobile

I stayed here several times and twice had issues. The first one They made overbooking and I was forced to stay in the same room with a colleague. The second time, even if paid from the travel agency, they charged on my credit card the...More

Thank Fezac
Response from Cristina N, PR & Marketing Manager at JW Marriott Bucharest Grand HotelResponded 3 weeks ago

Dear Guest, Thank you for choosing our hotel and also for taking the time to share your experience, all feedback is highly important to us! Evidently, we are desolated that your experience was not flawless and fully pleasurable, these being the attributes we aim for....More

Reviewed 4 weeks ago via mobile

Lovely hotel ,very big and very clean.I give 3 star because i had bad experience with the payment,wich happend twice,after i have made the payment,they blocked my money on card,the same amount of payment and afer so many emails still don't unblocked.I travel a lot...More

Thank dorina m
Response from Cristina N, PR & Marketing Manager at JW Marriott Bucharest Grand HotelResponded 3 weeks ago

Dear Guest, Thank you for choosing our hotel and for your review and comments. Concerning your remark about the blocked amount on your credit card, I can only assume it is the deposit required upon check in, amount that is released by the issuing bank,...More

Reviewed 4 weeks ago

Staying at Mariott is always a beautiful experience. The hotel is grandiose and the rooms, comfort, cleanliness are exceptional. The room has everything you need, as expected for a JW hotel. However, there were a few things that disappointed me and I was not expecting...More

Thank Cristina C
Response from Cristina N, PR & Marketing Manager at JW Marriott Bucharest Grand HotelResponded 4 weeks ago

Dear Guest, Thank you for your feedback, we are sorry we missed the opportunity to deliver a flawless experience during your visit and we genuinely hope to get the chance to redeem your impression. Kind regards

Reviewed 4 weeks ago

Wanted to alert Marriott members that service has been downgraded. Free breakfast is now only available in the executive lounge. Eggs were cold. I told staff and they said that the eggs take time to heat on heated trivets. The aggs are prepared ahead and...More

2  Thank paulasween
Response from Cristina N, PR & Marketing Manager at JW Marriott Bucharest Grand HotelResponded 4 weeks ago

Dear Guest, Thank you for your review. Your remarks have been noted and transmitted to the respective departments and our team is currently looking into the kindle matter; kindly rest assured that we will let you know should any indication ensue. We hope to have...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Bucharest
#5 Spa Hotel in Bucharest
#5 Family Hotel in Bucharest
#11 Luxury Hotel in Bucharest
#12 Romantic Hotel in Bucharest
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Bucharest
#5 Spa Hotel in Bucharest
#5 Family Hotel in Bucharest
#11 Luxury Hotel in Bucharest
#12 Romantic Hotel in Bucharest
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (793)
Room & Suite (368)
Dining (92)
Pool & Beach (6)
Business Centre & Event Rooms (91)
Amenities (15)
Questions & Answers
Ask a question
Stephanie C
8 March 2018|
AnswerShow all 2 answers
Response from pranjals | Reviewed this property |
yeah it's in their parking lot.
1
Vote
Paul H
11 December 2017|
AnswerShow all 8 answers
Response from Bader76 | Reviewed this property |
Yes
1
Vote
Eran R
2 October 2017|
AnswerShow all 3 answers
Response from Cristina N | Property representative |
Dear Mr. Eran, The indoor pool at the World Class Academy was closed for renovation during August and it was reopened on September 1st. The water is warmed so you can enjoy it any time of the year. We are looking forward... More
2
Votes
Room Tips
"Top floors in larger rooms"
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"City views are the best views"
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"Do not give them your main credit card, they will scam you."
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"The hotel has 8 stories - the 8th is the executive lounge - ask for a room on the 7th floor."
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