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Premier Palace Hotel & Spa

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Premier Palace Hotel & Spa
Premier Palace Hotel & Spa
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181 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Reviewed 4 days ago NEW

On our visit in this accommodation we encountered what seems to be a scamming trick. In the room there was on the table nuts & salty goods that had no price tag on them or some menu or list that indicated those merchandise belong to the minibar so we helped ourselves and ate, only to come to find when we...

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Thank Noa B
Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

Stayed two nights and loved hotel. Don't be put off by the exterior, the hotel is lovely inside. Rooms are huge and well equipped. Fantastic pool and spa facilities. You do need to pay for this other than pool, hydro pool and gym.

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Thank derek1975186525
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear valued Guest, On behalf of Premier Palace Spa Hotel, we would like to express our sincere gratitude for the fact that you have chosen and trusted your vacation to us, but also for taking the time to evaluate and review our hotel. We are very delighted to hear how much you appreciate our Hotel and Spa amenities. We wish...

Herzliya, Israel
Reviewed 1 week ago

.We had a great vacation ,The hotel staff is very nice and helpful Especially Larisa from the reception and Alex, who were so kind and help us The rooms are big and comfortable The spa is also great Thank You Ofer

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Thank oferabadi
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear Ofer, We are pleased to hear that we met all your expectations and had a remarkable holiday at Premier Palace Spa Hotel. It is pleasing to hear that the Premier Palace Hotel and Spa services and facilities left just positive impressions as everything has as purpose in making the guests happy and satisfied from their holidays. We appreciate your...

Reviewed 2 weeks ago via mobile

Have been a customer for many years to this place. Treatments, massages are great- even though pricy for what Romania generally offers; but the luxury of the place compensates for it; saunas are also fantastic; swimming pool is very small but jacuzzi is one of the biggest you cand find in Bucharest hotels

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1Thank Ioana P
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear Ioana P, Thank you for taking the time to share your experience with Premier Palace Spa Hotel. We are delighted to hear that generally you enjoyed your Spa moments and that you particularly appreciated our treatments, massages, saunas and jacuzzi facilities. Premier Palace Spa Hotel Management and staff are pleased to be your hosts and it is always a...

Edinburgh
Reviewed 2 weeks ago via mobile

Getting there. We arrived by car and hotel is opposite Steau Bucharest stadium. Location A little difficult to find as it is located behind furniture store! Check in was efficient though a little cold. Room was very large and had a very impressive shower room. Large comfortable bed and good sized tv. Also good sized mini bar. Breakfast Very nice...

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1Thank Hunterstrystjambo
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear Hunterstrystjambo, Thank you for taking the time to share your feedback which is very valuable to us, as we strive to delight all of our dear guests. We were reading with regret that you had an unpleasant experience with the Taxi Company. Unfortunately, there is a bad customer service that should be taken in consideration and they are not...

Ridabu
Reviewed 2 weeks ago

The extra bed in 8ur room was boken. IT took 3 times and 3 hours to fix it. We were 3 Girls looking forward to spa treatments. The hair dresser had the weekend off. No pedicure. No facial. No treatments om friday and only one terapist working om sunday. Not very helpful in the spareseption and the staff was not...

Review collected in partnership with Wizz Tours
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Thank locovimamuca
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear locovimamuca, Thank you very much for taking the time to write observations having stayed with us here at the Premier Palace Spa Hotel. We were disheartened to read your review. We sincerely believe that there were unfortunate occasions. Inevitably, there are times when our busy operation in Premier Palace Spa Hotel can infact lead to such frustrations, but, we...

Northampton
Reviewed 3 weeks ago via mobile

Well, where can I start with this review, quite frankly I am struggling to put anything constructive about this hotel, service wise it is hands down the worst I have stayed at in any country I have EVER visited! This hotel could be genuinely brilliant but having a 5* rating places this hotel up against the cream of hotels both...

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Thank gazsil1
Hitchin, United Kingdom
Reviewed 4 weeks ago

Clean and comfortable hotel with nice bedding and linens. Meals are average and not exceptional, Location is not very nice. Swimming pool is good. Can be noisy as the hotel is used for functions in the evening. I haven't stayed in any other Bucharest hotels but I wouldn't say this one was 5* standard.

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Thank Debbie P
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear Debbie P, Thank you for taking the time to review the Premier Palace Spa Hotel following your recent visit. We are delighted to know that you were happy with nice bedding and linens and that you found our hotel clean and comfortable, with good swimming pool. As Premier Palace Spa Hotel, our first goal is the guest satisfaction. We...

Rome, Italy
Reviewed 5 weeks ago

“A great SPA hotel with a great staff. Breakfast was good in a european standard. Spa is amazing”.Superb hotel, with outstanding spa and pool facilities.Staff was friendly and helpful.Very fine hotel with lovely big rooms.

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Thank RaduG69
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear RaduG69, Thank you for sharing your impressions following the recent stay with us. We are delighted to hear that you enjoyed your stay overall and that our staff managed to make your experience Premier Palace Spa Hotel even more special. For us it is a pleasure to strive to accommodate our guests to the best of our ability and...

Kristiansand, Norway
Reviewed 19 March 2017

We booked three rooms and planned several spa threatments for all guests, but they completely messed up our orders. When arriving the person in the reception was rude and they took no responsibility for problems with the reservations at the spa. When cleaning the room they removed dirty towels, but didn't replace them or the toiletries. The second day they...

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3Thank Sjefen99
Premier Palace H, Duty Manager at Premier Palace Hotel & Spa, responded to this review

Dear valued Guest, We appreciate your commentary about your recent stay with us as we are always seeking to improve the guest experience. We apologise that your stay was anything less than exceptional. We value our guest’s feedback and we have shared your review with our operations team. Inevitably, there are times when our busy operations can in fact lead...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Premier Palace Hotel & Spa offers a unique 5-star experience for all its customers, regardless of purpose of the visit: leisure, business travel, private event. All hotel’s services and facilities are specially designed to provide an oasis of calm and relaxation right in the middle of the bustle Bucharest. ... more   less 

Additional Information about Premier Palace Hotel & Spa

Address: Ghencea Blvd 134, Bucharest, Romania
Region: Romania > Bucharest
Price Range: $98 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Palace Hotel & Spa 5*
Number of rooms: 82
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Bucharest
#28 Luxury Hotel in Bucharest
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Questions & Answers

Here's what travellers have asked, with answers from Premier Palace Hotel & Spa staff and other travellers.
13 questions
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Questions? Get answers from Premier Palace Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the SPA facility !”
  • Inside the rooms 1
  • Bathroom
  • Inside the rooms 2
george_b_20, 10 Dec 2016 | Read review
“We paid for five star luxury accommodation and got value accommodation and service”
suef52, 18 Oct 2016 | Read review
“we got the executive room , about 70 meters incl. a very big bathroom and a separate toilet [ so 2 toilets ] on the 6th floor - room 601 .”
daniella272015, 13 Oct 2016 | Read review
“Make sure you are booked into the new wing where the spa is located”
  • Excellent bedding
  • Very nice bathroom
Julieswiss2014, 21 Sep 2016 | Read review
“Comfort, luxury”
236sibelb, 18 May 2016 | Read review
5 of 5