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    Phoenicia Grand Hotel

    328 reviews
    #37 of 170 Hotels in Bucharest
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    87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Expedia.com
    US$106
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    Free cancellation until 02/06
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    US$106
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    US$106
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    All photos (229) 229
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    Traveller (128)
    Room & Suite (84)
    Dining (22)
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    Overview
    4.0
    328 reviews
    • Excellent28%
    • Very good47%
    • Average17%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “lebanese restaurant”(12 reviews)
    “close to the airport”(16 reviews)
    “otopeni airport”(8 reviews)
    87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    4 Star Hotel
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    Rooms
    3 Jun4 Jun
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (328)
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    87
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    Show reviews that mention
    All reviewslebanese restaurantclose to the airportotopeni airportbusiness hotelbig hotelexcellent breakfastnice hoteleasy accessrecommend this hotelrooms are cleanfree wificity centrethe ground floornice roomthe air conditioningvisit bucharestlibanese
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    1 - 5 of 205 reviews
    Reviewed 3 weeks ago
    Worst service hotel of 2 stars with indulgence ! Not recomended

    I was at the wedding of my friends and I saw terrible things happen in that 3 stars hotel maybe 2 with indulgence ! Bathrooms are dirty and only one pin of garbage in hollway of the tolets where the clients to put the garbage...More

    1  Thank comanh
    Response from Raluca D, Sales Department at Phoenicia Grand HotelResponded 3 weeks ago

    Dear Comanh, First of all we would like to thank you for taking the time to write the review. We know we are not perfect, but we also know that we are really interested to provide the best service for our guests, therefore we find...More

    Reviewed 4 March 2018 via mobile
    Perfect place for business or leisure

    We stayed for 3 days because our flight was cancelled. I was surprised about the quality of the service. Top quality. I would return with pleasure. Great staff. The food was delicious. The hotel is very clean and housekeeping is looking after your room always.More

    Thank Adrian L
    Response from Raluca D, Sales at Phoenicia Grand HotelResponded 12 March 2018

    Dear Mr. Adrian, Thank you for choosing Phoenicia Grand Hotel! We are happy to hear that the services and the comfort of the room were beyond expectations. We are waiting you to return in our hotel any time you arrive in Bucharest! Best regards, Raluca...More

    Reviewed 3 March 2018
    Phoenecia Grand Hotel in Bucarest

    Beautifully decorated, absolutely clean rooms, very good breakfast. Their Italian restaurant did not live up to our expectations, as they did not serve pizza! Would gladly stay there again, nevertheless.

    Thank Artemis_Rent_A_car
    Response from Raluca D, Sales at Phoenicia Grand HotelResponded 12 March 2018

    Dear Guest, We are pleased to know that our services were up to your expectations. In what it concerns the restaurant, you can also choose the lebanesse one at your next stay in our hotel! Best regards, Raluca Dragan Sales Department

    Reviewed 19 February 2018
    Very Decent Hotel

    This is very decent and old hotel. The staff are professional and its location is in the heart of Bucharest. The food and choice of restaurants are good for a business stay. I was here for a business meet and it was so quite to...More

    Thank Praveen_Marella
    Response from Raluca D, Sales at Phoenicia Grand HotelResponded 12 March 2018

    Dear Guest, Thank you for having you as our guest at Phoenicia Grand Hotel and for taking the time to share your experience. We are delighted that we were able to offer you a pleasant stay and that our facilities contributed to making your visit...More

    Reviewed 7 February 2018 via mobile
    Nice hotel, lazy staff

    Hotel itself is nice, clean, convenient. Breakfast is just superb, great variety of dishes. Lupo reataurant is one of best places to go for dinner in Bucharest. Lobby bar is absolutelly in opposite ... awfull experience .... staff is so lazy that even the bar...More

    Thank smu_prg
    Response from Lucia M, Director of Sales at Phoenicia Grand HotelResponded 9 February 2018

    Thank you for taking the time to write this review. Improving our services is a permanent issue for us and our customer’s suggestions are very important. We would like to inform you that the lobby bar is a rented space in the hotel. I assure...More

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    About
    Amenities
    Top amenities
    Restaurant
    Free High Speed Internet (WiFi)
    Room Service
    Free Parking
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Free Parking
    Breakfast included
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Hot Tub
    Details
    Price range
    US$70 - US$141 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #11 Spa Hotel in Bucharest
    #33 Business Hotel in Bucharest
    #33 Luxury Hotel in Bucharest
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Details
    Price range
    US$70 - US$141 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #11 Spa Hotel in Bucharest
    #33 Business Hotel in Bucharest
    #33 Luxury Hotel in Bucharest
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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    Traveller (128)
    Room & Suite (84)
    Dining (22)
    Business Centre & Event Rooms (2)
    Questions & Answers
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    Room Tips
    "Good location, quiet, spotless clean"
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    "Avoid the hotel at all costs"
    Read review
    "high floor is on weekend quieter"
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    "Look for another hotel !"
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