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Phoenicia Grand Hotel

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Traveller (128)
Room & Suite (84)
Dining (22)
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Overview
  • Excellent28%
  • Very good47%
  • Average17%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (328)
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Traveller rating
60
87
36
11
11
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LanguageEnglish
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60
87
36
11
11
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All reviewslebanese restaurantclose to the airportotopeni airportbusiness hotelbig hotelexcellent breakfastnice hoteleasy accessrecommend this hotelrooms are cleanfree wificity centrethe ground floornice roomthe air conditioningvisit bucharestlibanese
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1 - 5 of 205 reviews
Reviewed 3 weeks ago

I was at the wedding of my friends and I saw terrible things happen in that 3 stars hotel maybe 2 with indulgence ! Bathrooms are dirty and only one pin of garbage in hollway of the tolets where the clients to put the garbage...More

1  Thank comanh
Response from Raluca D, Sales Department at Phoenicia Grand HotelResponded 3 weeks ago

Dear Comanh, First of all we would like to thank you for taking the time to write the review. We know we are not perfect, but we also know that we are really interested to provide the best service for our guests, therefore we find...More

Reviewed 4 March 2018 via mobile

We stayed for 3 days because our flight was cancelled. I was surprised about the quality of the service. Top quality. I would return with pleasure. Great staff. The food was delicious. The hotel is very clean and housekeeping is looking after your room always.More

Thank Adrian L
Response from Raluca D, Sales at Phoenicia Grand HotelResponded 12 March 2018

Dear Mr. Adrian, Thank you for choosing Phoenicia Grand Hotel! We are happy to hear that the services and the comfort of the room were beyond expectations. We are waiting you to return in our hotel any time you arrive in Bucharest! Best regards, Raluca...More

Reviewed 3 March 2018

Beautifully decorated, absolutely clean rooms, very good breakfast. Their Italian restaurant did not live up to our expectations, as they did not serve pizza! Would gladly stay there again, nevertheless.

Thank Artemis_Rent_A_car
Response from Raluca D, Sales at Phoenicia Grand HotelResponded 12 March 2018

Dear Guest, We are pleased to know that our services were up to your expectations. In what it concerns the restaurant, you can also choose the lebanesse one at your next stay in our hotel! Best regards, Raluca Dragan Sales Department

Reviewed 19 February 2018

This is very decent and old hotel. The staff are professional and its location is in the heart of Bucharest. The food and choice of restaurants are good for a business stay. I was here for a business meet and it was so quite to...More

Thank Praveen_Marella
Response from Raluca D, Sales at Phoenicia Grand HotelResponded 12 March 2018

Dear Guest, Thank you for having you as our guest at Phoenicia Grand Hotel and for taking the time to share your experience. We are delighted that we were able to offer you a pleasant stay and that our facilities contributed to making your visit...More

Reviewed 7 February 2018 via mobile

Hotel itself is nice, clean, convenient. Breakfast is just superb, great variety of dishes. Lupo reataurant is one of best places to go for dinner in Bucharest. Lobby bar is absolutelly in opposite ... awfull experience .... staff is so lazy that even the bar...More

Thank smu_prg
Response from Lucia M, Director of Sales at Phoenicia Grand HotelResponded 9 February 2018

Thank you for taking the time to write this review. Improving our services is a permanent issue for us and our customer’s suggestions are very important. We would like to inform you that the lobby bar is a rented space in the hotel. I assure...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$70 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Bucharest
#33 Business Hotel in Bucharest
#33 Luxury Hotel in Bucharest
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$70 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Bucharest
#33 Business Hotel in Bucharest
#33 Luxury Hotel in Bucharest
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (128)
Room & Suite (84)
Dining (22)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Good location, quiet, spotless clean"
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"Avoid the hotel at all costs"
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"high floor is on weekend quieter"
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"Look for another hotel !"
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