We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Bucharest
Trips
Inbox
More
    Help Centre

    Phoenicia Grand Hotel

    365 reviews
    #36 of 178 Hotels in Bucharest
    Save
    87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Expedia.com
    US$105
    View Deal
    US$91
    View Deal
    Otel.com
    US$105
    US$87
    View Deal
    SAVE US$18
    Hotels.com
    Booking.comUS$105
    Agoda.comUS$89
    View all 12 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$105
    TripAdvisor
    US$91
    Otel.com
    US$87
    Hotels.com
    Booking.com
    US$105
    Agoda.com
    US$89
    Priceline
    US$99
    Orbitz.com
    US$105
    Travelocity
    US$105
    Hotwire.com
    US$105
    getaroom.com
    US$95
    ZenHotels.com
    US$103
    View all 12 deals
    Collapse deals
    Full view
    View all photos (267)267
    Traveller (150)
    Room & Suite (102)
    Dining (24)

    About

    4.0
    Very good
    365 reviews
    Location
    Cleanliness
    Service
    Value
    Located in the North part of the capital ( Baneasa Area ), close by to two of the most important communication nodes for air travel in Bucharest, but not far away from the city centre, Phoenicia Grand Hotel is an elegant, monumental and still extremely welcoming hotel.What counts for us is what is important to you and this is why comfort and well-being are inviting you to come in and leave all your worries at the entrance and enjoy personalized services and the havens of peace and quiet as Phoenicia Grand Hotel offers you: 348 rooms and apartments, 3 restaurants, 10 conference rooms, bar, spa center, large car park, free internet in all areas of the hotel, ATM.
    Read more
    Full view
    Property amenities
    Restaurant
    Free High Speed Internet (WiFi)
    Room service
    Free parking
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Airport transportation
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Hot Tub
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Public Wifi
    Wheelchair Access
    Show more
    Room features
    Air conditioning
    Minibar
    Accessible rooms
    Family Rooms
    Non-smoking rooms
    Smoking rooms available
    Suites
    Good to know
    HOTEL STYLE
    Classic
    Business
    HOTEL CLASS

    Location

    Full view
    38Car recommended
    Grade: 38 out of 100
    36Restaurantswithin 1 km
    1Attractionwithin 1 km
    Contact
    87 Alexandru Serbanescu Blvd District 1, Bucharest 7000 Romania
    Getting there
    Otopeni Intl Airport8 km
    See all nearby hotels
    Nearby restaurants
    La Cocoşatu
    7 minBarbecue
    Diplomat
    13 minEuropean
    Capricciosa
    12 minItalian
    Capriciosa
    12 minItalian
    See all nearby restaurants
    Nearby attractions
    AnneBebe
    9 minSpeciality & Gift Shops
    See all nearby attractions
    365Reviews
    267Photos
    0Q+A
    37Room tips

    Reviews

    Write a review
    Traveller rating
    • 100
    • 167
    • 68
    • 15
    • 15
    Time of year
    Traveller type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    Very average
    I would take this hotel as very average, the rooms have all the basic amenities that you need (bathroom small and cramped), the bed is comfortable, I would not see this as a 4 star hotel. The breakfast is reasonably good, but there is very little in terms of options for dinner…
    Read more
    Date of stay: February 2019
    Response from RalucaDragan, Guest Relations Manager at Phoenicia Grand Hotel
    Responded 1 week ago
    Dear Mr. TrevorBurchell, Thank you for being our guest. We have recently fully renovated our rooms in order to meet our guests’ expectations and any room can be upgraded on request to a more luxurious one. As for dinner options, we do have only one restaurant at the moment, which offers a wide variety of Lebanese dishes and we are soon opening a new one with a different cuisine. In hopes that you will stay at our hotel again, we thank you for your feedback and we wish you a beautiful day! Best regards, Marwa Alaaeddine Sales & Reservations Agent
    Read more
    Good Value by Airport
    This is a good value hotel if you need to stay close to airport and have access to a car. It is not for tourists. Rooms dated, but clean and tidy. Good water pressure and heat. Limited bar and restaurant.
    Read more
    Date of stay: March 2019
    Response from RalucaDragan, Director of Sales at Phoenicia Grand Hotel
    Responded 2 weeks ago
    Thank you for being our guest and for your much appreciated feedback. Our hotel is close to the Airport, but a car is not necessary as we can arrange private transfers on request. Our location offers guests easy access to the city center by bus, metro or taxis. For more information regarding transportation options, our Reception Desk is at your disposal at any time. Room types vary depending on your selected choice and can be upgraded to fully renovated ones. We try to fulfill all of our guests needs and we hope to accommodate you again in the future.
    Read more
    first time in this hotel
    honestly, this was a terrible experience, the room is at the lowest level, I don't recommend to stay here. My business travel was for 2 days, on the first night I didn't see the carpet, which was really disgusting, you will see in the picture below how they look, the first room…
    Read more
    Date of stay: February 2019
    Response from RalucaDragan, Sales Department at Phoenicia Grand Hotel
    Responded 4 weeks ago
    Dear Mr. Alin, We are sorry to hear that you were disappointed with the rooms. Please be assured that we have taken a note of your feedback and we will take the necessary actions to improve the confort of the room. Should you decide to book our hotel again, we would be happy to make it right for you and ensure you have the best possible experience. Best regards, Raluca Dragan Sales Department
    Read more
    Very nice hotel
    It was a really nice surprise to find such a nice place netween the grey blocks. The hotel is very clean, the rooms are big and the staff is very nice. But the most impressive feature of this hotel is the breakfast. Oh my god! The variety is amazing and so is the quality. Best…
    Read more
    Date of stay: January 2019
    Response from RalucaDragan, Sales Department at Phoenicia Grand Hotel
    Responded 29 Jan 2019
    Dear Voyage50717, We would like to thank you for choosing to stay at Phoenicia Grand Hotel. It is a pleasure to know that you had a great experience in our hotel us and that our breakfast and our facilities were up to your satisfaction. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We will be looking forward to welcoming you back in a very near future. Kind regards, Raluca Dragan
    Read more
    The Pheonicia Suites is even better
    More private, big apartments, nice garden, nice staff around, Located near Airport and Baneasa shopping area, easy to reach the City Centre , easy to go out of the city - we loved our stay and the kids had a good time as well.
    Read more
    Date of stay: December 2018
    Response from RalucaDragan, Sales Department at Phoenicia Grand Hotel
    Responded 29 Jan 2019
    Dear Florin M, Please let me assure you that your comfort is our highest mission and we are doing everything to continue our high level of service and make sure that your experience in our hotel is unique. Thank you for being our guest, we are waiting you to return either in Phoenicia Grand Hotel or Phoenicia Suites. Best regards, Raluca Dragan Sales Department
    Read more
    Previous
    123456…46
    Album Categories
    All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
    flooded room, look at the carpet.
    PreviousNext
    123456…21
    "Pheonicia suites are the best"
    "ask for the room that is not looking on the street because it is very busy"
    "Good location, quiet, spotless clean"
    "Avoid the hotel at all costs"
    "high floor is on weekend quieter"
    PreviousNext
    123456…8
    PRICE RANGE
    US$88 - US$235 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    phoenicia grand bucharest
    LOCATION
    RomaniaBucharest
    NUMBER OF ROOMS
    348
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing