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Phoenicia Grand Hotel

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244 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I was there in summer for a few days and i can say that was very nice. My first choice was Ramada but when i saw the old comunist rooms i left next day and i found here. I had a very nice room, big with a very good bed. I felt like in Contanta Mamaia, is a very summer... More 

Helpful?
Thank Teodor R
Warsaw, Poland
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

great brekafasts indeed. room was clean and tidy. wi-fi worked ok. lebanese restaurant was average: cold starters were all precooked and served right from the fridge. it's not far from airport so convenient, otherwise not a cheap option.

Helpful?
Thank vadimslobodyan
2 reviews
Reviewed 3 weeks ago via mobile

Good service , excelent breakfast , Nice personal . Still a bit expensive because the room is not so extravagant.we were here just one night , the bed is comfy , the bathroom looks like a 2-3 stars hotel

Helpful?
Thank Adriana A
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Adriana A, Thank you very much for staying with us and for your valuable feedback. Improving our services is a permanent issue for us and our costumers suggestions are very important, so your remarks do not go unnoticed. We hope to have the pleasure of welcoming you back soon. Best regards, Anca Ionescu Sales & Marketing Department More 

Bucharest, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

My experience in this hotel started in a raining night. I arrived at the reception and they smiled to me and give me my key. Everything went well until I got in the room, it felt like 30 C even thought the heating was off (it was in November), I have to sleep with the window open. In the weekend... More 

Helpful?
Thank amelius90
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Amelius90, Thank you very much for choosing our hotel and for expressing your feedback, which help us improve our services. We regret your negative experience as our purpose is to make each stay as enjoyable as possible. Hoping to change your point of view, we are eager to welcome you back in the near future. Best regards, Anca Ionescu... More 

Cluj-Napoca, Romania
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is Great and with a large and welcoming reception. The rooms are not So big But Clean. The breakfast is amazing, YOU will Find there everithing from a cook that makes YOU an omlet to ine who makes YOU an fresh orange Or carrot juice.

Helpful?
Thank Mircea T
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mircea T., Thank you for your warm comments and for taking time to write this review. We are very glad to know that you enjoyed your stay in our hotel. Looking forward to having you back as our guest! Best regards, Anca Ionescu Sales & Marketing Department More 

Manama, Bahrain
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

All the things that I wanted was there for a convenient hotel accommodation. With people around, the place is always lively. I had the chance to experience every thing it had like restaurants, coffee shop, spa and gym. The only thing that I would like to recommend is to keep a little smile from some of the girls at the... More 

Helpful?
Thank Abdulla B
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mr. Abdulla B, Thank you for choosing to stay at Phoenicia Grand Hotel and for taking the time to share your experience. We are delighted that we were able to offer you a pleasant stay and that our facilities contributed to making your visit an enjoyable one. We are looking forward to welcome you again in the near future.... More 

Chisinau
Level Contributor
4 reviews
Reviewed 4 weeks ago

Stayed for two night here. Overall this is not such a bad hotel for the money, with the decent breakfast, though the place was clearly missing an eye-pleasing touch of care and attention to the details. Rooms are too bare and have poor lighting. Carpets are full of spots. No option to tune temperature inside. Reception zone is evenly decorated... More 

Helpful?
Thank SmileyAndrei
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear SmileyAndrei, Thank you for choosing to stay with us and for the time you spent to share your feedback. We greatly appreciate feedback from all our guests and constantly try to improve our services. We hope that your next experience in Bucharest will meet all your expectations. Best regards, Anca Ionescu Sales & Marketing Department More 

London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 October 2016

Stayed for 3 nights here. First impressions when I walked in was, this looks very stylish. The room was pleasant, modern and loved the ever-changing light by the wall. The location of hotel is about 25mins walk away from the Hard Rock Café, village museum and a point where you catch the hop on/off bus tour. Taxis are about £5... More 

Helpful?
Thank Steve K
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mr. Steve K, Please let me take this opportunity to thank you for choosing Phoenicia Grand Hotel for your previous visit in Bucharest and for taking the time to share with us your experience. Your comments greatly assist us in our efforts to improve the quality of service we provide to our guests. We will be looking forward to... More 

Sofia, Bulgaria
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

I stayed at the Phoenicia Grand Hotel with my colleagues during a business trip to Bucharest. The location is not ideal to walk to the center of the city but it is close to the airport and some shopping malls nearby. The hotel is rather old but more or less well maintained, they were even doing some touch-ups during our... More 

Helpful?
Thank AlexandraYankulova
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mrs. Yankulova, Thank you for choosing Phoenicia Grand Hotel and also for expressing your opinions. We hope that the breakfast which offers unbelievable variety, our convenient location (close to the airport and shopping malls) and all the services offered balanced the issues specified in your comment. It will be our pleasure to have you as a guest again. Best... More 

United Kingdom
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 October 2016

I actually enjoyed this hotel. It is not what you would call a new hotel, rather one with charm built up over time. Relatively clean, friendly staff. There seemed to be some executive meetings going on and mostly men staying in the hotel, although that didn't bother me. Room was comfy enough and I slept fine, has all the toiletries... More 

Helpful?
Thank touringsadge
Phoenicia G, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Guest, We are happy to read that you enjoyed Phoenicia Grand Hotel. It is a pleasure to know that we’ve been able to live up to your expectations regarding our services. We certainly look forward to welcoming you again and thank you for your stay and recommending us on Tripadvisor! Best regards, Anca Ionescu Sales & Marketing Department More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the North part of the capital ( Baneasa Area ), close by to two of the most important communication nodes for air travel in Bucharest, but not far away from the city centre, Phoenicia Grand Hotel is an elegant, monumental and still extremely welcoming hotel.What counts for us is what is important to you and this is why comfort and well-being are inviting you to come in and leave all your worries at the entrance and enjoy personalized services and the havens of peace and quiet as Phoenicia Grand Hotel offers you: 348 rooms and apartments, 4 restaurants, 10 conference rooms, bar, spa center, beauty shop, large car park, free internet in all areas of the hotel, ATM. ... more   less 

Additional Information about Phoenicia Grand Hotel

Address: 87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
Region: Romania > Bucharest
Price Range: $87 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenicia Grand Hotel 4*
Number of rooms: 348
Reservation Options:
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Also Known As:
Phoenicia Grand Bucharest
Hotel Style:
#11 Spa Hotel in Bucharest
#32 Luxury Hotel in Bucharest
#33 Business Hotel in Bucharest
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Questions & Answers

Questions? Get answers from Phoenicia Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Intersting place”
 of 5 bubbles teodorr175, 16 Nov 2016 | Read review
“All the rooms are the same some how.”
 of 5 bubbles abdullab2014, 1 Nov 2016 | Read review
“Ask for a room in the renovated part”
 of 5 bubbles Exinal, 8 Oct 2016 | Read review
“Unclean bathroom.”
 of 5 bubbles O4451EFstevem, 22 Sep 2016 | Read review
“4th floor was old dingy and leaking bathrooms and big stains on the carpet. Lights were out in the hallway.”
 of 5 bubbles usman51, 1 Jun 2016 | Read review
5 of 5
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