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Mercure Kyiv Congress

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Traveller (94)
Room & Suite (73)
Dining (4)
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Overview
  • Excellent56%
  • Very good36%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“shopping mall”(23 reviews)
“own brewery”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (419)
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Traveller rating
148
113
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All reviewsshopping mallgerman restaurantown breweryminutes drivingmodern hotelentertainment centerart galleriesmetro stationclean roomseuropean standardsspeak good englishbusiness tripcity centrefree wifiamazing hotelstayed nightspleasant stay
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21 - 25 of 282 reviews
Reviewed 22 September 2017 via mobile

Somewhere in the middle of the nowhere you will find nice hotel with bad service. It has good potential, but needs some improvements. Receptionists are not friendly, rooms are ok, but not cleaned well, they declare 4 star, but there is no room service, the...More

Thank Myron Z
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 25 September 2017

Dear Myron Z, thank you for sharing with us your review regarding your recent stay at Cosmopolite hotel. It is a pity to us to learn that you remained unsatisfied stay in our hotel and found our services unworthy. Please, accept our sincere apologies for...More

Reviewed 18 September 2017

The hotel it self very nice. We traveled with my college a week ago. we got the rooms wit no problem and quick. Rooms are large and nice.i had one issue - shampoo and bath gel weren't replaced on a daily base - when i...More

Thank Kosta_Der
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 19 September 2017

Dear Kosta_Der, thank you for sharing with us such a lovely feedback. We are pleased to hear you had an enjoyable stay with Cosmopolite hotel. We would like to apologize for the issue with shower set. Presently, our team completely improve services and possibilities of...More

Reviewed 9 September 2017

Stayed 8 nights at Cosmopolite in May 2017. Very stylish design, tasteful décor, rooms very comfortable with all expected facilities. Breakfast more than adequate and the Bavarian restaurant attached to it was terrific with very good food and great beer! Very reasonably priced too. All...More

Thank knowyourworld
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 11 September 2017

Dear Knowyourworld, thank you for sharing with us such a lovely feedback about Cosmopolite hotel. We are so pleased to hear you had an enjoyable stay with us! It's very important for us to communicate with our guests and to know their opinions. We sincerely...More

Reviewed 2 September 2017 via mobile

A modern hotel with some flair and character, nice art and styling. Service is good and I really liked their rooms, functional and a little bit quirky. There's a metro station 10 minutes up the road but you have to walk underneath a road bridge...More

Thank Glyn W
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 4 September 2017

Dear Glyn, thank you for choosing Cosmopolite hotel. The reviews of our guests are very important to us! Our team is so pleased that we made your stay in Kiev comfortable. We are looking forward to welcoming you next time ;) Yours sincerely, Lyudmila Mazurenko...More

Reviewed 14 August 2017

I've been in Kiev 5 times and every time my company booked a room at this hotel. It looks very modern and with paintings all over the place and even art galleries at some of the floors. Staff are very helpful in finding you a...More

Thank Cristian M
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 15 August 2017

Dear Cristian, thank you for sharing with us such a lovely and comprehensive feedback regarding your recent visit to Cosmopolite hotel. We are truly glad that you were satisfied with the stay. Our Cosmopolite family grateful to you and your company for the fact that...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Kiev
#6 Romantic Hotel in Kiev
#12 Luxury Hotel in Kiev
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Kiev
#6 Romantic Hotel in Kiev
#12 Luxury Hotel in Kiev
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (94)
Room & Suite (73)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
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Stan L
19 February 2018|
AnswerShow all 2 answers
Response from Lyudmila M | Property representative |
Dear Stan L, thank you for choosing Mercure Kyiv Congress. You can leave your baggage at the reception and we will store it during your trip to Chernobyl. We are looking forward to seeing you! Yours sincerely, Lyudmila... More
0
Votes
Google Translation
Mohamed S
4 September 2017|
Answer
Response from Lyudmila M | Property representative |
Dear Mohamed, thank you for choosing Cosmopolite hotel! Of course, we have house keeping service and room service. There is shopping center near our hotel and it works from 10:00 am till 9:00 pm. We are waiting for you! Best... More
0
Votes
Google Translation
TorontoTraveller101
8 June 2017|
AnswerShow all 5 answers
Response from LongReefHacker | Reviewed this property |
Of course, I meant 75 hryvnia (FAT fingers!!). BTW - the Ukrainian pronunciation of their currency sounds like 'griv-nee-ya'. I can also recommend the restaurant attached to the Cosmopolite which serves some of the best... More
1
Vote
Room Tips
"all rooms quiet."
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"had the room from the front side and it was very silent"
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"my room on the 9th floor was very quite and well appointed."
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"if you did end up here, there is a supermarket across the little alley, ATM with no fees, local version of..."
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