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Hotel Ukraine

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671 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Turku, Finland
Reviewed 26 October 2016

Huge but good and clean hotel in the heart of Kiev. All sights, restaurants and shopping within walking distance. Good views from the rooms to Maidan square. Large room and bathroom. Good breakfast and friendly service allover in the hotel. Bar and outside terrace serving cheap beer! Hotel is little worn out but exellent value for money still.

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Helpful?
Thank Mika7275
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Hi, Dear Guest! Thank you for your review. We are very pleased that overall you were satisfied with the accommodation in the Ukraine hotel. Hope to see you again and prove that comfort and positive impression of our guests is the main target for the Ukraine hotel team.

Cleveland, Ohio
Reviewed 23 October 2016 via mobile

Remember you get what u pay for . Location is the best . Reasonable , clean , lobby very dark , some lights bulb missing. Front desk very friendly. Because HR department hired new generation. Breakfast could be batter for that price. General Manger very greedy or very economist.

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Helpful?
Thank Iamone1
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Hi, Dear Guest! Thank you for your review. We are very pleased that overall you were satisfied with the accommodation in the Ukraine hotel. Hope to see you again and prove that comfort and positive impression of our guests is the main target for the Ukraine hotel team.

Reviewed 18 October 2016

Hotel is located right in the heart of the city next to the Maidan square. Bit outdated in appearance and service but if its great value for money that youre looking for then this hotel fits the bill perfect.

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Helpful?
Thank Päärn V
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Hi, Dear Guest! Thank you for your review. We are very pleased that overall you were satisfied with the accommodation in the Ukraine hotel. Hope to see you again and prove that comfort and positive impression of our guests is the main target for the Ukraine hotel team.

Reviewed 9 October 2016

The good: great location and price The bad: rude and unprofessional staff, bad breakfast area, rooms needed renovation 10 years ago. On top of that, the strip club next to the lobby makes this hotel unsuitable for families and couples

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Helpful?
Thank Jintal
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Hi, Dear Guest! Thank you for your review. We are very sorry that you were disappointed with the staff’s attitude to the guests. We can promise you that we will definitely clarify the situation and take all necessary measures to make sure that it will not happen again. We are grateful that you are not indifferent; thanks to you we...

Birmingham, United Kingdom
Reviewed 2 October 2016

Wonderfully iconic views over Independence Square. History is on the door step. But how very disappointing this hotel is......the service is poor, and probably worse. Seemingly no concept that guests are guests, its like we were making trouble for the staff! Lacking politeness, interest, and an external focus and very modest levels of English.The rooms were spacious, but from the...

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Helpful?
Thank Duncan C
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Hi, Dear Guest! Thank you for your review. We are very pleased that overall you were satisfied with the accommodation in the Ukraine hotel. We take into the account all of your remarks to make your next stay much better. Hope to see you again and prove that comfort and positive impression of our guests is the main target for...

Dutch guy
Reviewed 22 September 2016

First of all: it's a 4-star hotel. Meaning: it has the amenities that 4 stars require: a restaurant, banqueting service, spa, 24/7 reception, etcetera. There are other 4-star hotels in Kiev, the Radisson Blu for instance. If you look at the price, you'll notice that the Radisson Blu is about 4x as expensive. If you're expecting Radisson Blu-service, atmosphere and...

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4Thank DutchDirk
Hampshire
Reviewed 20 September 2016

An iconic building in a central location in Kiev, but the standards of the hotel do not live up to it. Nothing terrible but... The reception was severely undermanned, leading to long waits for even the smallest thing. Some reception staff had poor English, but they were generally helpful. The room itself was a good size and well lit. The...

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Thank LoneBrit
Brighton, United Kingdom
Reviewed 19 September 2016 via mobile

The hotel is in an excellent location. The metro is within 100 meters. Taxis wait outside and are cheap and reliable. The rooms are average. Clean. The water pressure is not good so having a shower takes time. The tv did not work properly but was fixed upon request. The breakfast is surprisingly good. Use the hotel as a base....

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1Thank alitalk
Ramallah, Palestinian Territories
Reviewed 15 September 2016

As many reviews have said, this is a hotel that dates back to the soviet era in the centre of town. A period building that could offer so much more. The rooms are large and clean and most importantly good value. I booked two rooms and rather than giving us two rooms next to each other on the same floor,...

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Helpful?
Thank Monir A
Bangkok, Thailand
Reviewed 13 September 2016

It was my first time I stayed here! I have always warted to stay here and really to see what it was like to stay in an old style Ukraine hotel! Two things I will give it 10 out of 10 for is the room was spotless clean and tidy and I think I had the best nights sleep for...

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1Thank Robin J

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Featuring 371 renovated guest rooms, four-star Hotel Ukraine is a 14-storey skyline icon located in the heart of downtown Kiev and is just steps away from all major attraction. Staying in one of our rooms you will have the most fabulous views of Maidan (Independence Square) and Khreschatyk. All major events in the capital happen on the main square of the country, so you will always be in the center of all events in Kiev. Hotel Ukraine is a highlight of the capital. We have had numerous celebrities and foreign dignitaries as our guests. If you are staying with us you have a chance to accidentally catch a glimpse of well-known officials, national and foreign stars, diplomats, actors, etc. Location isn't everything though - high quality rooms, all the necessary amenities and facilities, dedicated service and friendly atmosphere are essential for providing guests with an enjoyable stay. And we are glad to offer our conference facilities for those who need to take care of business here. ... more   less 

Additional Information about Hotel Ukraine

Address: 4 Institutska Street, Kiev 01001, Ukraine
Region: Ukraine > Kiev > Lypky
Price Range: $60 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ukraine 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Best Eastern Ukraina Kiev
Hotel Style:
#18 Luxury Hotel in Kiev
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ukraine staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request or stay in a room facing the Independence Square ie front.”
 of 5 bubbles Chew2013, 16 Jan 2017 | Read review
“Ask for a room overlooking the Maidan if possible, though I don't think the cheaper rooms do - the view at the side is OK though”
 of 5 bubbles tomj260, 1 Jan 2017 | Read review
“Probably the best views are to the front overlooking the Square.”
 of 5 bubbles lr123452014, 17 Nov 2016 | Read review
“Ask for family room with a balcony overlooking the main square - fantastic cityscape”
 of 5 bubbles graemey953, 8 Nov 2016 | Read review
“Probably ask for higher floors to drown out the club noise?”
 of 5 bubbles Light_simple_travel, 2 Nov 2016 | Read review
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