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CityHotel

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CityHotel
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184 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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A TripAdvisor Member
Level Contributor
26 reviews
3 hotel reviews
4 helpful votes
Reviewed 6 days ago NEWvia mobile

This is an uninspiring but comfortable hotel with big rooms and good breakfasts in the centre of the city. Standard decor, comfortable beds, good views from the restaurant and breakfast room at the top. As others have commented can be noisy due to surrounding construction work, but where is not being built or re-built in Kiev.

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Thank A TripAdvisor Member
Israel
Reviewed 1 week ago via mobile

This is a great new hotel in a very central location. Metro station is just 3 minutes walk from there, and many attractions can be reached by foot. Hotel design is really beautiful. The rooms are spacious comfortable and very clean. They serve excellent breakfast in the restaurant on 15th floor. Be sure to visit it- the views are amazing....

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Thank inna s
Management response:

Dear Inna! Thank you for choosing CITYHOTEL and for Your great feedback! We are glad that you appreciated our hotel, rooms and excellent breakfast in restaurant Matisse! Special thanks for your comment about our helpful and friendly staff. Comments like yours inspire us to work with even better enthusiasm and more efficiently! We would be very happy to welcome you...

Reviewed 2 weeks ago

The rooms are VERY clean and very well organized. Bathrooms are modern and spectacular. Very short walk to the University metro station. There is also a very nice karaoke bar a few blocks away. Everything you need is within walking distance. Staff is wonderful.

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Thank Rick D
Alexey A, Rooms Division Mananger at CityHotel, responded to this review

Dear Mr. Rick, Thank You for Your comments regarding Your stay at the CITYHOTEL. I am glad to read that You enjoyed Your experience with our team. We look forward welcoming you again at CITYHOTEL. Kind regards, Rooms Division Manager, Aivazbekov Alexey.

Glasgow, United Kingdom
Reviewed 9 March 2017

Stayed twice over the space of week when working in Ukraine recently. Hotel is well located near the centre of the town, with an impressive and comfortable lobby area, which also includes a small coffee shop / bar area. Reception staff were friendly & professional on both visits, and really went above & beyond to help me arrange airport &...

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Thank PDScotland
Management response:

Dear Guest!Many thanks for taking the time to leave Your review of Your recent visit to the CITYHOTEL. We enjoyed reading about the excellent service You received and that Your overall experience in our property was wonderful. We are looking forward to welcome You again at CITYHOTEL. Guest Relations Manager, Bohun Marina.

Fleet, United Kingdom
Reviewed 30 November 2016

We have stayed here for 3 nights in September 2016. This is a Its a nice building with a pleasant decor and design however operation is a bit disastrous. There was construction going on around the building (they are expanding the hotel) so noise and dust was inevitable. On our last night, there was serious amount of leak from upstairs...

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Thank Toni P
Alexey A, Front Office Manager at CityHotel, responded to this review

Dear Mr. Toni, Thank You for choosing CITYHOTEL. We truly appreciate Your feedback. Your comments regarding receptionist & facilities, it is definitely not on their usual level of service. At departure You said that You enjoyed Your experience with us. Any comments and any complaints we did not receive from You. Could You please contact us for further details? Please,...

Reviewed 17 November 2016 via mobile

Terrible! Construction ALL night with hammers and terrible noise! Not possible to sleep in this hotel Staff didn't help. Worst experience ever in any hotel. Very angry that this is happening will never stay here again

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3Thank Alexander M
Toronto
Reviewed 14 November 2016

We picked this hotel due to its location. Everything you want to see in the city is within walking distance. The hotel staff is wonderful and very helpful. The rooms are a good size, clean and have everything you may need. The breakfasts are on the top floor of the hotel with a beautiful view of the city. We would...

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Thank Islandg1rl
Alexey A, Front Office Manager at CityHotel, responded to this review

Dear Mr. Islandg1rl, Many thanks for taking the time to leave Your review of Your recent visit to the CITYHOTEL. We enjoyed reading about the excellent service You received and that Your overall experience in our property was wonderful. We are looking forward to welcome You again at CITYHOTEL. Front Office Manager, Aivazbekov Alexey.

Tbilisi, Georgia
Reviewed 26 October 2016 via mobile

Good location, fair price, clean rooms and tasty breakfast! Keep in mind that you'll have to wait for an elevator for ages if the hotel is overcrowded. There are no smoking rooms but each floor has a balcony where you are allowed to smoke.

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Thank Tamta
Alexey A, Front Office Manager at CityHotel, responded to this review

Dear Tamta, Thank You for choosing CITYHOTEL, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL again. Kind regards, Front Office Manager, Aivazbekov Alexey.

London, United Kingdom
Reviewed 3 October 2016

We booked without knowing the hotel and were pleasantly surprised. A great location, clean rooms and very helpful staff. they could not have been nicer and helped make our stay in this city a wonderful experience.

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Thank pravin v
Alexey A, Front Office Manager at CityHotel, responded to this review

Dear Mr. Pravin V! Thank You for Your wonderful review, it’s such a pleasure to read You enjoyed Your experience with us. Thank You for Your kind words on the staff and service, the team are always happy to read reviews such as Yours. We are looking forward to welcome You again at our CITYHOTEL. Front Office Manager. Aivazbekov Alexey

Ljubljana, Slovenia
Reviewed 25 September 2016 via mobile

Excellent choice for business trips, right in city centre, yet slightly off the street. The room was flawless and the view on the neighborhood great. Breakfast according to Western hotel standards. The cost of airport transfer set too high, though.

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Thank Magnapurga
Alexey A, Front Office Manager at CityHotel, responded to this review

Dear Mr. Magnapurga, Thank You for Your comments regarding Your stay at the CITYHOTEL. I am glad to read that You enjoyed Your experience with our team. We look forward welcoming you again at CITYHOTEL. Front Office Manager, Aivazbekov Alexey.

108 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
CITYHOTEL is situated in business, historical and diplomatic center of Kiev. The hotel offers 87 comfortable rooms with LED-TV, ergonomic workspace, Wi-Fi and direct local/international telephone connection in each room. All rooms are equipped with air conditioning system, mini-bars and mini-safes. CITYHOTEL - is a part of business lifestyle, modern technologies, fast and excellent service and reasonable prices. CITYHOTEL - is a restrained style along with elegance and comfort, functional design, individuality and refinement, cozy atmosphere and high class service. ... more   less 

Additional Information about CityHotel

Address: Khmelnytskoho Bohdana vul. 56 A, Kiev 01030, Ukraine
Region: Ukraine > Kiev
Price Range: $169 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CityHotel 4*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#14 Business Hotel in Kiev
#16 Luxury Hotel in Kiev
#17 Romantic Hotel in Kiev
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Questions & Answers

Here's what travellers have asked, with answers from CityHotel staff and other travellers.
4 questions
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Doncaster, United Kingdom
South Boston, Virginia
over a year ago
warrington
over a year ago

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Questions? Get answers from CityHotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms on higher floors have amazing views of Kiev”
PDScotland, 8 Mar 2017 | Read review
“High floor with city view”
Danieljil, 13 Jul 2016 | Read review
“Higher Floors give better view”
ajaychopra67, 20 Jun 2016 | Read review
“For a great view get a room on a high floor. On the same side as the Matisse restaurant if you can.”
405craigr, 30 Mar 2016 | Read review
“Superior room at upper floors”
73dietmarm, 9 Feb 2016 | Read review
5 of 5