Holiday Inn San Salvador
Urb. y Blvd. Santa Elena y Calle Pital Oriente y Calle Pital Oriente, San Salvador 1501 El Salvador
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 67 hotels in San Salvador
Location
Cleanliness
Service
Value
Travellers' Choice
Explore Vibrant San Salvador from Our Hotels Location Whether you are in the area for business or leisure you are sure to love staying at the Holiday Inn Hotel San Salvador which boasts top notch amenities services and an unparalleled location in the city. If you are staying as our hotels guest in San Salvador El Salvador for business you will be pleased to know that our facilities include nine meeting rooms that total 893 square meters of event space for 900 guests. Major corporations are nearby including Holcim Citigroup Xerox and the main offices of TACA Airlines and the US Embassy is just a short drive. Since were close to several area attractions it is easy to find something to do. You can spend the day learning about the areas history at the Anthropological Museum of El Salvador while El Salvador Zoo and Costa del Sol are sure to please the entire family. For those who are in the mood to go shopping we suggest visiting the nearby La Gran Via and Multiplaza Mall.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, Arabic
Location
53Somewhat walkable
Grade: 53 out of 100
43Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
Urb. y Blvd. Santa Elena y Calle Pital Oriente y Calle Pital Oriente, San Salvador 1501 El Salvador
Getting there
Car HireSee all San Salvador car hire
491Reviews4Q+A33Room tips
Reviews
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+1
Sadly, This hotel did not meet our expectations. It looks fairly new and maybe not quite ready. Location is difficult to get to it and can be confusing with heavy traffic.Most of the staff are very attentive but needs to improve. Room was clean but had no towels till we asked. Room design is a bit add.no small refrigerator in room ,which is essential in El Salvador to keep cool drinks. we stayed only two nights, which I was glad we did not booked any more.Pool is small. bar did not know drinks. we ended walking away as did not even had the drink that were being advertised. Positive: Breakfast buffet was very good and across street there is many restaurants. Views to Volcano are beautiful .
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Experience Champion Holiday Inn San Salvador , Owner at Holiday Inn San Salvador
Responded 2 weeks ago
Dear ebo731: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to this hotel a year ago for vacations, we left this hotel looking forward to come back and here we are again enjoying one more time our stay in this beautiful hotel, since you enter to its premises you are welcome the staff from the front desk are extremely friendly they recognized us immidiately so they welcome us with a hug they make us feel like a home. Same happen when we made use of the cafeteria we can tell how happy they were to see us again but we were more happy to see them again. Last but not least the housekeeping personal they were also very happy to see us again they are as everybody in this hotel so professionals and friendly and always making sure that we counts with all we need in our room. We will leaving the hotel in a couple of days but I can assure God's will that we will again looking forward to come back for our next vacations, thank you to those that work behind scenes like the people in charge of the reservations online and other office people that we not see but that we know they there to help us anything. Thank you...thak you...thank you all and God bless you!!…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I've stayed at this hotel twice this year and have been pleased with the hotel overall. The rooms are very clean and well maintained. The breakfast buffet was also satisfying. The price is somewhat high during the weekdays I assume for business travellers and they add $10.00 for an additional guest than 1, maybe this is normal but I have not noticed this before. The staff is friendly but could use some training in hospitality. I assume they do not speak English but am not sure as I am fluent in Spanish. I am staying there again on December 31st with my family.
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Date of stay: December 2022
Location
Cleanliness
Service
Room Tip: The view of the volcano is nice but the other side has less traffic noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent service is the trade mark of this hotel, rooms are not the best but service alone makes the stay pleased. Complementary morning breakfast has a variety of fresh and delicious options and the all you can eat pupusas are and excellent treats.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is centrally located right near the US Embassy. The service was excellent and the staff was bilingual in English and Spanish, for the most part. The hotel was clean and neat. I'll definitely be staying there again!
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 31 May 2021
Dear guest, Thank you for rating us and for sharing your comments. We are located in one of the best areas in the city near the US Embassy, shopping malls, restaurants in front of the hotel, etc. All the staff do their best providing you with the best service experience that we always want for you. We hope to see you soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service was good, front desk personnel cordial Breakfast was too expensive.. I'd stay again, but eat breakfast somewhere else. my stay was not too long so i did nit get to see the rest of the facilities. i hope to enjoy all facilities next time
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 12 Apr 2021
Dear guest, Thank you very much for rating us and for sharing your experience. It was a placer for us to have you at Holiday Inn San Salvador We apologize for the inconvenience we may have caused with the price, unfortunately breakfast was not included in your rate but we use feedback such as yours to continuously make changes to our brand, we appreciate your comments and we hope to do better next time. Again, thank you for choosing Holiday Inn and we hope to see you soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful stay. Great service from all the staff. Thank you for all the accomodations. Amazing costumer service. Rooms are very clean and neat. Stay met my expectations. Thank you for a great stay.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 12 Apr 2021
Dear Anishka1020, Thank you for choosing us on your last visit to our country. We are very proud to know that we have met your expectations. It was a real pleasure to serve you and give you the service experience that we always want for you. We hope to see you very soon. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice, clean, safe hotel located in a good area close to the US Embassy. We arrived very late at night, and the gentleman at the front desk even called my phone to make sure everything was ok and that we would still be checking in. I apologized for coming so late and he said it was no problem at all, he would wait for us. When we arrived, he promptly checked us in after a quick temperature check to enter the building as required by law currently in El Salvador due to the Covid-19 situation. Our room was spotless and the bed was so comfortable we did not want to get up the next morning! The room on the seventh floor was very quiet and had lovely views of the city. My wife unfortunately came down with a sinus infection while we were on our trip (not Covid!) and the staff went out of their way to ensure we were comfortable, even bringing us some cups of hot water so we could make tea. The room had plenty of clean towels, toiletries, excellent water pressure and plenty of hot water in the shower, etc. The hotel is also well-lit and has 24 hour security to ensure your safety. Highly recommend to all!…
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Date of stay: December 2020
Value
Service
Sleep Quality
Room Tip: Lovely views from most of the rooms, either of the volcano or the city!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HolidayInn SanSalvador, Owner at Holiday Inn San Salvador
Responded 11 Jan 2021
Dear Willie B! Thank you very much for your wonderful comment about your recent stay with us. We are very glad to know that we have met your expectations. We are also very proud of our staff, they always do their best to make feel at home and our goal will always be to provide you with outstanding service experience. It is a pleasure for us to have have you at Holiday Inn San Salvador and we hope you will visit us on your next trip to the city. Again, thank you very much for sharing your experience. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel told us that for our safety no one will enter our room while we stay but the hotel made mistakes and sent the house keeper to enter our room in pandemic time. The service was terrible when we asked what we need towels and etc, no one came to sent any.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Experience Champion Holiday Inn San Salvador, Atención al huésped/Recepción at Holiday Inn San Salvador
Responded 23 Nov 2020
Good Morning tintnanoo We apologize for our confusion and coming in to clean your room. It was a mistake and we´ll continue to improve our internal communication so that it does not happen again. We guarantee that our cleaning processes are very high and are updated to this new era, all staff follow cleaning protocols for you and all employees safety. Upon mentioning what happened, we immediately offered a sincere apology and offered to send all the amenities you might need. We packed everything you asked for and much more in a large box, we are sorry that it was not enough for you. We are very sorry that we cannot meet your expectations in this opportunity. We can confirm that day by day we are improving to continue being the great hotel that people love and evolving in cleaning standards in this new normality. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel for on a business trip, great friendly staff from the maids to the folks at the front desk, I included on my title, difficult situation, due to the COVID19 pandemic had hit several countries within Central America, and El Salvador presisent, the staff there was helpful on providing updates on the situation, and assisted me on a quick checkout as I needed to leave the country before being quarantined , its been several months now, and I hope all the staff is healthy and in good spirits.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$101 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san salvador hotel san salvador, san salvador holiday inn
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
131
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Claim Your ListingHOLIDAY INN SAN SALVADOR: UPDATED 2023 Hotel Reviews, Price Comparison and 179 Photos (El Salvador) - Tripadvisor
Frequently Asked Questions about Holiday Inn San Salvador
Which popular attractions are close to Holiday Inn San Salvador?
Nearby attractions include Multiplaza (1.1 km), Dreamland (0.9 km), and La Gran Via (0.9 km).
What are some of the property amenities at Holiday Inn San Salvador?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn San Salvador?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn San Salvador?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn San Salvador?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn San Salvador?
Conveniently located restaurants include Hacienda Real El Salvador, La Pampa Argentina, and Panaderia San Martin.
Are there opportunities to exercise at Holiday Inn San Salvador?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn San Salvador have airport transportation?
Yes, Holiday Inn San Salvador offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn San Salvador?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Salvador offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn San Salvador?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.