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Holiday Inn San Salvador

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192 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Miami
Reviewed 4 February 2013

I stayed last week at this Hotel in San Salvador. Travelled for business with my girlfriend. We enjoyed this Hotel very much for the following reasons: 1) Location: Good neighborhood, safe place, less than 2 minutes from the US Embassy; 2) Good Infraestructure: Seems that all the rooms were renovated, nice beds, good decoration and great bathrooms (the water flow...

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Helpful?
1Thank Conejo
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Conejo, Thank you for reviewing us! Your comments have been shared with Carlos, Julio and Ana, as well as all of our staff. Our team is ecstatic to discover that you enjoyed our location, service, and breakfast. We really value your feedback and will certainly examine our bread options. We hope you will choose Holiday Inn San Salvador on...

Lebanon, Virginia
Reviewed 4 January 2013

My stay in October made the 5th time at this hotel over the last few years. I am always impressed how well this hotel is taken care of. The rooms are spotless and always clean. The rooms are spacious and one of the nice things is the ac/heat unit is not your typical under the window unit. Each room has...

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Helpful?
Thank Mattimpact
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Mattimpact, Thank you for this fantastic review! We are glad to learn that you enjoyed our guestrooms, breakfast and service. Our staff is inspired to create memorable stays for our guests and we couldn't be happier to learn about your experience with our bellhops. Your comments will be shared with Julio, Jorge and all of our team! We hope...

Verona, Italy
Reviewed 6 November 2012

This was my third time in San Salvador and decided to stay at this hotel because I am part of their fidelity programme. It was not actually the best choice. The staff is nice and polite, very good customer service, but the hotel is a little bit old and needs to be remodeled. Some strange smells could be found around....

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Helpful?
Thank Giacomo C
Alejandro B, Director de Recepción at Holiday Inn San Salvador, responded to this review

Dear Giacomo C, Thank you for sharing your feedback. We are very sorry to learn your expectations were not met. We will share your review with all related departments in an effort to find ways to provide you with a better service. Your satisfaction is very important for our team. We hope you will grant us the opportunity of creating...

Houston, Texas, United States
Reviewed 29 July 2012

I recommend this hotel this is our second time staying there. The staff is excellent and attends to your needs just like the first time we stayed there. We enjoyed the breakfast/lunch buffet very delicious. At night we enjoyed the cocktails with the friendly bartender. Nice location The Multi-Plaza and Gran Villa Malls close by.

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Helpful?
Thank Jose C
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Jose C, It was a great pleasure to have you and your family as our guests; we are glad you chose to visit us again. Our team is elated to learn you enjoyed your stay. Thank you for preferring us and sharing your thoughts on Holiday Inn San Salvador! We look forward to seeing you in the near future....

Reviewed 25 July 2012

I am so happy to write here that, this hotel & staff are excellent. I had excellent experience & room, hotel, jazz music at bar, breakfast, all to the expectation. great location. good restaurant, as well as shopping near. Starbuck, right across the hotel. Taxi always available 24/365. Good lobby view at elevator.

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2Thank nhlivefreeordie
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Nhlivefreeordie, Thank you for sharing your review! Our team is overjoyed to learn you had an excellent experience and took pleasure in our amenities and service. It was wonderful to have you as our guest. We look forward to seeing you again on your next trip to San Salvador. Kind regards,

Darlington, South Carolina, United States
Reviewed 9 July 2012

The rooms are clean, spacious, and have everything you need for a business trip. Nice location in SS, across the street from a plaza, restaurants, and shops. Room service is limited but good, however, too pricey for me. Considering that we were in San Salvador, $25.00 for a steak!. It was delicious tough. I ate at their restaurant the last...

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Thank Chiki2399
Management response:

Dear Chiki2399, It has been a great pleasure to have you as our guest. We are thrilled to learn you enjoyed our guestrooms, food and location. Thank you for reviewing us. Your feedback is an invaluable tool to provide better service. We hope to have the pleasure of your visit in the near future! Kind regards,

Tegucigalpa, Francisco Morazan, Honduras
Reviewed 11 June 2012

Went with my wife and had some issues during the check in, but the staff got it solved asap. The rooms are very clean and the room was spacious. Had two smalls food malls just in front of the Hotel which made it the best location. Please try San Martin at the left hand corner of the Hotel, best breakfast...

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Helpful?
1Thank Jose Luis A
Management response:

Dear Jose Luis A, Thank you for sharing your thoughts on Holiday Inn San Salvador. We are pleased to know you enjoyed our location and the size of our guestrooms. We value your feedback since it allows us to find areas of improvement and create memorable experiences for our guests. It will be shared with all related departments. We would...

Costa Rica
Reviewed 11 June 2012

I decided to give a second chance to this property and I do not regret it. The service overall has improved significantly. I liked he room quality and distribution. The breakfast buffet was very good and they changed some things from one day to the next, good!. The assistance the staff provided to the meeting we had here was very...

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Helpful?
Thank TucanTico
Management response:

Dear TucanTico, Thank you for reviewing us. We are elated to learn that you liked our guestrooms, breakfast and service. Our team is constantly searching for opportunities of improvement and your comments are an invaluable tool to continue working towards guest satisfaction. It has been a pleasure to have you with us and we hope to have the opportunity of...

lincs UK
Reviewed 29 March 2012

Arriving at this attractive looking hotel as a stopover on our way to Belize (although this hotel is not particularly near the airport - may be there are no hotels near by?). A "15 year old party" was in full swing - the very friendly & helpful receptionist gave us a room on the top floor facing over the front...

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Helpful?
Thank kaw118
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Kaw118, We are delighted you had the opportunity to visit us on your way to Belize. Thank you for your feedback; we feel motivated by your comments and are very proud of our team. We hope you had a great trip! Regards,

Montevideo, Uruguay
Reviewed 23 February 2012

The hotel is fine, good reception, services, etc. The problem comes when in the rooms, at about 4.30am starts coming in all type of food smells from the air conditioning. Something's wrong in the engineer who designed this since most probably they are taking the air right from beside the kitchen is sending out its smells. So waking up with...

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Helpful?
Thank Gonzalo Y
Alejandro B, Director de Recepción at Holiday Inn San Salvador, responded to this review

Dear Gonzalo Y, Thank you for sharing your feedback. We are sorry to hear you didn’t enjoy our guestroom experience. We have studied the issue to find its possible causes. Our results have been shared with the appropriate departments to prevent it from happening in the future. Again, thank you for sharing your thoughts; we hope to have the opportunity...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn San Salvador. Attractions: El Salvador Int'l Airport 27.5 Mi./44 Km., US Embassy 4 blks, Feria Int'l 1.8 Mi./3 Km., Botanic Garden 1/2 Mi./1 Km.,Arts & Crafts Market 1.5 Mi./2.5 Km., Casinos Nearby, Beaches and Ruins 30 min., Basilica de Guadalupe, 1/2 Mi./1 Km., La Gran Via 1/2Mi./1Km,Multiplaza 1/2Mi./1Km,Zona Rosa 2 Mi./3.5 Km., Flor Blanca Stadium 3.2 Mi./5 Km., Metro Cathedral 8 Mi./13 Km. Facilities: 126 rooms, 7 floors, 3 Suites, Mtgs/Banq. to 1000, int. corridor, elevator, free parking, Non-smoking floors. Features: outdoor pool, El Balsamo Restaurant, lounge bar, local and cable TV w/HBO/ESPN/CNN/TBS/TNT, Pay-Per-View movies, wheelchair acom., in-room coffee maker, hairdryer, in-room safety deposit box, smoke detector, gym/exercise room. Services: Business Center, scheduled airport shuttle ($18.00 each way). MISC.: No pets, no kennels Directions: From El Salvador Int'l Airport, take Comalapa Hwy to the Autopista Sur. Head Toward San Salvador City. Turn Left onto Autopista Sur, toward Santa Tecla City. Stay on Santa Tecla Hwy, turn left Toward Urb. Santa Elena, turn left onto Santa Elena Blvd. ... more   less 

Additional Information about Holiday Inn San Salvador

Address: Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $126 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Salvador 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn San Salvador Hotel San Salvador
San Salvador Holiday Inn
Holiday Inn San Salvador El Salvador
Hotel Style:
#9 Business Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Salvador staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn San Salvador staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views only on upper floors”
 of 5 bubbles HRinMiami, 7 Sep 2016 | Read review
“ask for rooms with a city view - NOT mountain view”
 of 5 bubbles BrightShadow, 2 Aug 2016 | Read review
“rooms overlooking the pool area”
 of 5 bubbles jbon26, 22 Nov 2015 | Read review
“Its on a busy street so higher up will mean less street noise.”
 of 5 bubbles fancher04, 15 Jun 2015 | Read review
“Rooms with odd numbers are quieter.”
 of 5 bubbles DrHermannJosefT, 13 Apr 2015 | Read review
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