Barceló San Salvador

Barceló San Salvador

Av Las Magnolias y Blvd del Hipodromo Colonia San Benito, San Salvador 00000 El Salvador
Traveller (261)
Habitación cama king/King Bed Room
Room & Suite (91)
Garden Court Restaurant- 05:30 a.m.- 11:00 p.m.
Dining (31)
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About

4.5
#1 of 60 hotels in San Salvador
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Barceló San Salvador hotel offers a novel stay in El Salvador with an unbeatable location in the capital city of the country, near shopping centers and museums.The best option for business trips thanks to its location in the social and business district of San Benito.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Great View
Languages Spoken
English, Spanish

Location

Av Las Magnolias y Blvd del Hipodromo Colonia San Benito, San Salvador 00000 El Salvador
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Comalapa Intl Airport
34.3 km
See all flights
Ilopango International Airport
13.2 km
See all flights
1,644Review25Q+A70Room tips
Traveller rating
  • 1,085
  • 383
  • 103
  • 40
  • 33
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Detailed Reviews
rprice300728 wrote a review Jul 2021
1 contribution
5.0 of 5 bubbles
Start with a great location in Zona Rosa. The hotel itself is beautiful with nice views. The staff are friendly, helpful, and accommodating. I was a day late for my reservation due to delayed flights, and they worked quickly with the app I booked through to save me the money from the missed night. The rooms are clean and comfortable. The bed was great overall but a bit soft for my taste, mostly due my back issues. The bathroom was awesome and very clean, although I lost water pressure in the shower once during my two week stay. The cleaning staff were also great and kept us supplied with water bottles. The gym and pool were nice and clean, and the breakfast was amazing with attentive staff and clear COVID precautions. My husband speaks Spanish, but I am not fluent. Enough staff spoke enough English for me to be fine on my own when necessary. A nice guy in the parking garage washed my husband’s car for a reasonable price, and you can only access the room levels by elevator with a key card. The WiFi is very reliable, and there is a cute, though somewhat pricey gift shop. This was my first trip to El Salvador, and I felt very comfortable here.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilsie Mercadillo, Guest Services / Front Office at Barceló San Salvador
Responded 30 Jul 2021
Dear Guest, Thank you very much for the time you spent sharing your personal impressions of your stay at our hotel, Barceló San Salvador. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you for your lovely comments regarding the service you received from our staff and for highlighting our hotel and ammenities, we will make sure to share your comments with them. We are happy that we were able to make your first stay at the hotel and in El Salvador a positive experience. Please accept our apologies for the inconvenience with the water pressure, our Maintenance Department did the proper follow up to avoid future problems. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bcourtade1963 wrote a review Jul 2021
1 contribution
5.0 of 5 bubbles
The staff went above and beyond to make my stay pleasant. Everyone was courteous, helpful and very accommodating. Our room got their sheets changed everyday and pillowcases most 5 star hotels don't even do that. Breakfast was so yummy lots of choices.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilsie Mercadillo, Guest Services / Front Office at Barceló San Salvador
Responded 29 Jul 2021
Dear Ms. Courtade, We greatly appreciate the time you spent to review your recent experience in our hotel, it is always a pleasure to receive such positive feedback. Thank you for your lovely comments regarding the service you received from our staff, we will make sure to share your kind words, as we know it will mean a great deal to them. We hope we get to serve you again in the near future.
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D H wrote a review Jan 2021
1,233 contribution158 helpful votes
+1
5.0 of 5 bubbles
Great hotel with a rustic and majestic feel! This is a very quiet hotel with plenty to do around the local area.

Small foyer area with revolving doors in the center. The furniture had a very majestic look of high quality. The staff was super nice and very helpful!

Breakfast is offered and the dining is splendid! The food was very well cooked to perfection and very delicious!

The room was amazing! The bed was very fluffy and comfortable. I slept very well on this bed and wish that I had one like it at home:-) There is a big screen TV in the room with plenty of English speaking channels as well as in the local dialect. The WiFi was outstanding (no plugin) and the room was very quiet. There is an adjoining door, but it has a lock on it for safety. I never heard any noise from any of the other guests. The thermostat held the room temperature perfectly and I didn't have to touch it once it was initially set. There was a space for an iron in the closet but no iron or ironing board. I am thinking that if you wanted one, you could just call downstairs and have them send one up.

There are lots of places to eat near the hotel and even a nice mall right across the street. This was a visit during Christmas so there was a lot of people out and about.

Overall, this very nice and majestic hotel comes highly recommended for long or short stays if you get to visit San Salvador.
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Date of stay: December 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Ask for a room with a view of the mountains. It was very peaceful with the foreground city...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barcelo San Salvador, General Manager at Barceló San Salvador
Responded 30 Jan 2021
Dear Guest, We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers. We also appreciate your comments on the quality of our gastronomy because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. On other hand we are glad to read about the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much and we agree with you that we are in one of the most attractive areas within the city. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
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921adriank wrote a review Mar 2022
Seattle571 contributions87 helpful votes
3.0 of 5 bubbles
Pros: Location, very friendly and helpful staff, nice coffee shop inside hotel. Hotel restaurants are OK.

Cons: Hotel needs updates. Rooms are showing age. The bed in my room was very uncomfortable: matees was spongy. Towels are old and very rough, especially bad for sensitive skin. Bring your own toiletries, as the onces that hotel provides are of very low quality. There is a coffee machine in the room but the coffee provided is of very poor quality. The pool is very small and quite shallow. Breakfast is OK. However, if you come very early in the morning, you will notice that fruits are leftovers from the prior day and are not tasty. The quality gets better later in the day.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilsie Mercadillo, Guest Services / Front Office at Barceló San Salvador
Responded 16 May 2022
Dear Guest, We appreciate the time you spent sharing your comments following your visit to Barceló San Salvador. Our guests' feedback is of the utmost importance because it gives us the chance to improve customer service, maintenance issues or any other problem that we might not be aware of. We will forward your observations to our Executive Office.
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Evelyn L wrote a review Apr 2023
Chicago, Illinois2 contributions
5.0 of 5 bubbles
This resort was the perfect resort to start of my vacation. Very friendly staff, secure, very timeless look and an eco-friendly hotel. I am giving it 5 stars because of my experience with the hotel. 5 star ratings differ to many people however, my expectations were met by the things that matter to me most when it comes to selecting a hotel and vacationing. This hotel is great for leisure or business travel and has a timeless look and feel to it. Eco-friendly and centrally located. I will be visiting again.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barcelo San Salvador, Director General at Barceló San Salvador
Responded 17 Apr 2023
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.
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vacationJan2010 wrote a review Aug 2021
Miami, Florida222 contributions233 helpful votes
5.0 of 5 bubbles
My wife and I stayed 3 nights at this hotel and we were both very pleased with everyone and everything during our whole stay. The members of their Staff are extremely professional and friendly, their service is outstanding, and the buffet breakfast could not be better. We would like to highly commend all the attendants at the Reception Desk, specially the two gentlemen named Alejandro, one of them checked us in and the other one checked us out. Our most sincere gratefulness to Jorge Alexander, Nelson and Cristobal for helping us with the luggage or whenever we needed some information or advice. Rosmary in House Keeping was also very efficient and pleasant, she always had a smile in her face. Once more, we thank every single employee in this hotel for doing such a magnificent job, FELICIDADES A TODOS!!!!!!
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilsie Mercadillo, Guest Services / Front Office at Barceló San Salvador
Responded 30 Aug 2021
Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel. We are so happy to hear you enjoyed our great location and services at Barceló San Salvador, we always strive to exceed guests' expectations and your comments will help our team reach that goal. We will share your comments with our team, especially both Alejandros', Alexander, Nelson Cristobal and Rosmery. We look forward to seeing you and your family on your next visit to San Salvador.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wayne d wrote a review Sept 2023
Miami, Florida2 contributions2 helpful votes
1.0 of 5 bubbles
I recently stayed at the Hotel Barcelo in San Salvador, El Salvador for 2 nights, from September 6th to September 7th.
The bait and switch situation is as follows:
I was told I was booked for a hotel room with 2 beds from the 6th to the 7th at around $140 per night. This was confirmed multiple times via telephone, the dates and price as discussed were locked in.
I then received a follow up email indicating that there was a mistake in the booking and my reservation for the 6th of September was no longer available, unless I wanted the 2-bed room on the premium level floor. However the booking for the night of September 7th remained intact per my discussion with the front desk via telephone.
When I arrived to the front desk in person I was then told that the booking for September 7th was now canceled as well, unless I was willing to stay 2 nights on the premium level floor at a significantly increased rate. The total cost for 2 nights including taxes was listed at $660.80 which I then paid in full to avoid being stranded as I arrived late to the hotel and had no other options.
The manager who I discussed the issue with said that the original booking and quote of around $140 per night was based on an incorrect date; however I confirmed the date multiple times with the front desk via telephone when the initial reservation was made. So, it's actually very unclear as to why my initial reservation was canceled.
The bait and switch that occurred when I arrived to the hotel here in San Salvador was very unfortunate and in my view consistent with a scam. Please be cautious when booking a hotel room at Barcelo.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barcelo San Salvador, Director General at Barceló San Salvador
Responded 27 Sept 2023
Dear guest I hope this email finds you well. First of all, I would like to extend our sincerest apologies for the experience you had with his recent reservation at the Barceló Hotel in San Salvador. Your feedback is of the utmost importance to us and we sincerely regret any inconvenience you may have encountered. We have carefully reviewed the circumstances surrounding his booking and understand the frustration and disappointment he must have felt. It was never our intention to inconvenience you in any way, and we deeply regret any confusion that may have arisen during the booking process. The situation he described does not meet our service standards and we take his concerns seriously. We have shared your feedback with our team to ensure these issues are addressed and prevented in the future. If you decide to return to the Barceló Hotel, do not hesitate to contact us directly at sansalvador.jrec@barcelo.com and sansalvador@barcelo.com and we will ensure that your reservation is handled with the utmost care. Your feedback helps us improve and we hope to have the opportunity to welcome you again for a more pleasant experience in the future. Thank you for choosing Hotel Barceló. A cordial greeting,
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Rose Mary G wrote a review Nov 2022
McLean, Virginia138 contributions44 helpful votes
3.0 of 5 bubbles
From the person at the door that greets you all the way to housekeeping, the service was wonderful. The staff were friendly and courteous. The room was average, and dated, although it had all the amenities you expect to see: shower cap, toothpaste, blow dryer, etc...Staying on a VIP floor gives you a couple free cocktails and finger food at your disposal,. But the hotel is showing its age, the elevator is slow, and you can just see the greatness of the hotel may have been about 30 years ago. The hotel is located close to nice eating establishments and close to many of my meetings.
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Date of stay: November 2022
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barcelo San Salvador, Director General at Barceló San Salvador
Responded 28 Nov 2022
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
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The World is My Oyster wrote a review Dec 2020
Orlando, Florida21,653 contributions6,769 helpful votes
+1
4.0 of 5 bubbles
I spent two nights here, and the staff was super friendly. It started with Alejandro at the front desk, who was so professional and made me feel welcomed from the moment I checked in. The hotel is located in a great part of town, with walking distance to shops, restaurants, and other various stores.

The room was very spacious with all amenities necessary for a great stay. The bed was super comfortable, and so were the pillows. The breakfast was made to order, and service was really nice. I also truly enjoyed the pool area, as well as the Strikers restaurant located on the bottom floor. There, Juan, Carmen, and Josimar really took care of me, as they were so friendly and always so jovial.

Overall, this is a great property with great amenities and an awesome staff. The food was really good, the room was very spacious, and the atmosphere was very authentic and had a local flare to it. I highly recommend staying there while on a trip to El Salvador!
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barcelo San Salvador, General Manager at Barceló San Salvador
Responded 14 Dec 2020
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. In the other hand it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
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bradyboy2 wrote a review Apr 2024
Boynton Beach, Florida885 contributions287 helpful votes
5.0 of 5 bubbles
We recently stayed at the Barcelo San Salvador for 5 nights in a Premium Level Room
The hotel is wonderful, and the room was extremely comfortable.
The AC worked great as the weather was very hot and the room had wonderful pillows and sheets
We visited the Premium Level lounge each night for brand drinks and food which was excellent
it was the best lounge we have visited in over 125 countries of travel.
The breakfast was excellent and the staff were very nice
Stay here if you find yourself in San Salvador
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Get a Premium Level Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barcelo San Salvador, Director General at Barceló San Salvador
Responded 9 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michellebdieguez asked a question Dec 2023
Managua, Nicaragua92 contributions5 helpful votes
Ustedes son Pet frendly.
michellebdieguez asked a question Dec 2023
Managua, Nicaragua92 contributions5 helpful votes
Ustedes son Pet frendly
Katrina L asked a question Dec 2021
Phoenix, Arizona82 contributions105 helpful votes
Does the staff help guest find a covid testing location? How much does testing cost?
Answer from lavero2021
Urbandale, Iowa1 contribution
I didn't ask the staff. The driver we hired knew where to go. Same, day testing is $60.00. Make sure you go one approved by U. S., testing site
Answer from jorgehS8555KA
Plantation, United States12 contributions15 helpful votes
Found Uber to be very convenient in El Salvador. A cab or Uber will run you about USD 30 or less. For a shuttle it is better to call the hotel and make arrangements directly.
Betoagg wrote a tip Apr 2024
Guatemala City, Guatemala125 contributions52 helpful votes
4.0 of 5 bubbles
"Plenty underground parking "
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bradyboy2 wrote a tip Apr 2024
Boynton Beach, Florida885 contributions287 helpful votes
5.0 of 5 bubbles
"Get a Premium Level Room"
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Monique M wrote a tip Apr 2024
Orlando, Florida3 contributions
5.0 of 5 bubbles
"Everything was perfect, there is not a single complaint, keep improving and growing."
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pshurd wrote a tip Jan 2024
Everywhere USA968 contributions235 helpful votes
5.0 of 5 bubbles
"The Premier Lounge & room is worth the upgrade"
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Silas C wrote a tip Dec 2023
1 contribution
3.0 of 5 bubbles
"We normally plan everything in advance but decided to wing it for a more authentic experience. Bad idea for El Salvador. Research and plan. "
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Not the right property for you?
There are more places to choose from in the San Salvador area.
PRICE RANGE
S$141 - S$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton princess san salvador hotel san salvador, hilton hotel san salvador, hilton san salvador, san salvador hilton
FORMERLY KNOWN AS
Hilton Princess San Salvador
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
205
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BARCELÓ SAN SALVADOR: UPDATED 2024 Hotel Reviews, Price Comparison and 335 Photos (El Salvador) - Tripadvisor

Frequently Asked Questions about Barceló San Salvador
Which popular attractions are close to Barceló San Salvador?
Nearby attractions include Art Museum of El Salvador (0.4 km), Museo Nacional de Antropología (0.7 km), and Tin Marin Children's Museum (0.8 km).
What are some of the property amenities at Barceló San Salvador?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Barceló San Salvador?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló San Salvador?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Barceló San Salvador?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Barceló San Salvador?
Conveniently located restaurants include Restaurante Don Li, Cadejo Brewing Company, and Restaurante Don Li.
Are there opportunities to exercise at Barceló San Salvador?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Barceló San Salvador have airport transportation?
Yes, Barceló San Salvador offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barceló San Salvador?
Yes, dry cleaning and laundry service are offered to guests.
Does Barceló San Salvador offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barceló San Salvador?
The staff speaks multiple languages, including English and Spanish.
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