Crowne Plaza San Salvador - Conference Center
89 Ave. Norte 11 Calle Poniente, San Salvador El Salvador
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What is Travellers’ Choice?
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 19/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza San Salvador - Conference Center
Updated 19/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 65 hotels in San Salvador
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Crowne Plaza Hotel San Salvador their hotel of choice when visiting San Salvador. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Rooms at Crowne Plaza Hotel San Salvador provide a flat screen TV, air conditioning, and a desk, and guests can stay connected with free wifi. In addition, while staying at Crowne Plaza Hotel guests have access to a 24 hour front desk, room service, and a concierge. You can also enjoy a pool and a lounge. Need a place to park? Free parking is available at San Salvador Crowne Plaza. Nearby landmarks such as Hospital Divina Providencia Chapel (1.3 mi) and Statue of Barrios (1.4 mi) make Crowne Plaza Hotel San Salvador a great place to stay when visiting San Salvador. When you’re feeling hungry, be sure to check out Hacienda Real El Salvador, El Rincon del Gourmet, and Tony Roma's, which are some barbeque restaurants that are popular with locals and out-of-towners alike. San Salvador is also known for some great art galleries, including El Arbol de Dios and Museo de Escultura, which are not too far from Crowne Plaza San Salvador. We’re sure you’ll enjoy your stay at Crowne Plaza Hotel San Salvador as you experience all of the things San Salvador has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Solarium
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room service
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, French, Spanish, Italian
Location
Full view
74Somewhat walkable
Grade: 74 out of 100
65Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
89 Ave. Norte 11 Calle Poniente, San Salvador El Salvador
Getting there
Car HireSee all San Salvador car hire
828Reviews14Q+A100Room tips
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Most Recent
We stayed four nights for a wedding at the hotel. We really enjoyed the property and the staff was very nice. Food was excellent and service so nice. There is a nice fitness center with good equipment. Be aware, the large swimming pool you see in many review photos, no longer exists. It has been remodeled to an open patio/courtyard. The current pool is really quiet small,. This wasn’t a big deal for us but if the pool photos are a big draw for you, take note! We enjoyed our stay and would stay there again regardless if we were going to a wedding there.
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Date of stay: May 2022Trip type: Travelled with friends
Helpful
San Salvador is not the safest city. I like to go out at night but chose not to on the one evening I spent at this hotel. I was travelling around the country and ended my trip with 2 days and 1 night in San Salvador. I was out sightseeing all day. I chose this hotel as I wanted something with an atmosphere and things to do in the evening when I got back. This was perfect. Big hotel. Very noisy and busy. Popular for weddings and conferences. Big lobby and a number of eateries on the premises and close by. Very clean. Wifi was fine. Room was great. I ate at the hotel the one evening I was there and the food was good. Some will find the hotel very noisy and there were a few guests who were quite loud! I enjoyed the atmosphere. It didn't bother me. There isn't that much around the hotel apart from a few eateries. As I said, your unlikely to spend long in San Salvador. This is a good option to come back to after sightseeing. Not sure on other amenities.…
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Date of stay: April 2022Trip type: Travelled solo
3 Helpful votes
Helpful
This hotel is a normal 4 star hotel but more noisy than any other convention centre hotels I have ever visited. There was a new party every night. Weddings, theme nights and even an opera singer was entertaining two nights In a row. This hotel is probably fine for tourists but not suited for people who are here to work.
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Date of stay: November 2021Trip type: Travelled on business
Helpful
Response from Guest Experience Champion, Propietario at Crowne Plaza San Salvador - Conference Center
Responded 29 Dec 2021
Dear Mr. Zollner On Behalf of Crowne Plaza a cordial greeting, sorry for all the inconviniences regarding your stay, hope to hear from you soon. Concierge
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Located in the Colonia Escalon area, it's a very nice hotel. However, it's a ways from the historic district, so will need to taxi or take public transit. The reason for not giving 5 stars is the lack of hotel shuttle. Despite this complimentary offering still being listed on their website, the front desk staff informed us that the shuttle has been out of commission since the pandemic started. After being at this for 18 months, one would think the shuttle situation would be figured out by now. They are happy to call a taxi for you, but obviously much more expensive. I would recommend using Uber. The front desk was also happy to print our COVID results prior to going to the airport. We didn't utilize the hotel amenities, so cannot comment on this. Overall, this was a very nice hotel, but would likely look for one in a different location next time.…
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Date of stay: October 2021
Location
Cleanliness
Service
Helpful
The breakfast buffet is just the best and why we will be back again. The food included made to order omelettes, a variety of fresh juices, smoothies, fresh fruits, hot breakfast foods with great variety, cheeses, made to oder Salvadoran "pupusas", and breakfast pasties. But the staff is what makes the experience exceptional. A special recognition has to go to Roberto Garcia. Look for him if you go and just marvel at how hard this man tries to make sure that every guest has the best possible experience. He simply can't do enough and what makes it so nice is he does it for everyone and he is just sincerely the nicest person. He said he has been at the hotel for 24 years and its his first and only job. He said the hotel has treated him so well over the years and he just loves his job. It shows and sometimes the exceptional efforts of one person is what makes a good stay in to a great overall experience. The hotel itself is great value, clean, comfortable rooms ( even numbered rooms have volcano view - try to get one!), nice pool, lobby and just a pleasant place to stay. But the breakfast buffet, the views of the volcano and the great staff are what makes this place the best choice in San Salvador. Make Roberto's day by saying hello and that you read a review about him and wanted to see if he is as friendly and helpful as you read in the review. You will not be disappointed.…
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Volcano view is worth it.
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Helpful
+1
Overall good hotel. The hotel staff were pleasant and the room was nice and clean. The food and drinks were good. The bartender (Santos) and Manager (Enrique) were very professional and welcoming. Definitely recommend it and would stay here again. The only bad moment at this hotel was upon our arrival the parking lot security guard was very demanding and rude. I addressed this issue with hotel staff and they were very apologetic.
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Date of stay: June 2021Trip type: Travelled with family
Helpful
Response from Guest Experience Champion, Owner at Crowne Plaza San Salvador - Conference Center
Responded 20 Jul 2021
Dear AAM747 Thank you so much for your reply, we are so sorry, for the inconveniences regarding a guard not to be kind, we talked with our security supervisor in order not to have it again. hope to hear from you soon. Concierge
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The location is excellent there’s a plaza near by, that you can go through the hotel. Where you can find restaurants. The hotel it self is outdated needs attention. I stayed in the second floor my room oh my god, the view spectacular but the toilet broke several times. Until a light bulb turned on the maintenance tech to replace the pump. After it was replaced toilet. Few days later toilet wouldn’t flush again. Frustrating to keep calling to report stuff. On top of that the A/C started leaking on top of the bathroom sink. They said they fixed it . but days later it leaked. So inconvenience, they didn’t bother to offer me another room. Until 4 days left on my reservation I declined. A hassle moving to another room. That meant pack & un pack again. They provided a refrigerator that look all beat up. It freeze all the drinks. The door got jammed there I was calling to have them fix it. The safe died on me I had to call again to fix or replace. It was on thing after the other. The staff in the reception was great & door man as well very attentive. The restaurant area. For dinner they need to offer a variety of food. The menu is very limited. Is either pizza, tacos, hamburgers. Need more variety. Buffet is alright again I had to request food to have for another day. Which I appreciate it. they listened to my needs. The service was excellent when Valentina, Yamilet & Robert García were in the floor. Excellent employees. I appreciate you help & kindness. When they were not around oh my god I had to ask for coffee no one offer all I kept seeing were the other servers more worry about cleaning the tables, than helping customers. Very grateful to Valentina, Yamilet & Roberto. Also supervisor Juan Carlos & Fernando. They always came to ask how everything was. Thank you. Also the lady in charge of making pupusas Maria Rosa Centeno very sweet & kind lady. Thank you. My suggestion is they need to inspect the rooms before the customer arrive. Check that everything is in working order. That the room has towels, shampoo, soap, toilet paper. The A/C is in good working order. I had to request towels, the people cleaning the room. Neglected to see if the room had towels they don’t pay attention. Bummer.…
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Check the rooms that are booked make sure they are in good condition. Make sure is clean it has...
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1 Helpful vote
Helpful
Response from Guest Experience Champion, Owner at Crowne Plaza San Salvador - Conference Center
Responded 14 Jun 2021
Dear Kristal, On behalf of Crowne Plaza a cordial greeting we want to apologize for all the inconveniences regarding your stay, we really appreciate your feed back in this way we will improve our service, can you tell us whe is your next visit, so we can give you the best service ever, Hope to hear from you soon
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This hotel had the absolute best customer service. The staff were attentive and receptive to every question and request. The hotel is clean and tastefully decorated. The King room with Volcano view should not be missed! Wonderful stay. I could not have asked for better. COVID protocols in place at all times. Incredibly easy to maintain distance, sanitizer everywhere and masks required.
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Date of stay: May 2021
Helpful
Response from Guest Experience Champion, Owner at Crowne Plaza San Salvador - Conference Center
Responded 16 May 2021
Dear NinaRebelde, Thank you so much for your reply, we are so glad to know that you really enjoy your stay with us, your safety is first, hope to hear from you soon, it will be glad to see you Best Regards, Concierge
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Overall this is a great place to stay, staff is wonderful and they make you feel like home. No issues it all, clean, nice views and awesome food. Enrique, Salomón and Roberto you guys rock!! Should come back again soon!
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: April 2021Trip type: Travelled on business
Helpful
Response from Guest Experience Champion, Owner at Crowne Plaza San Salvador - Conference Center
Responded 13 Apr 2021
Dear Pioneer 23725 On Behalf of Crowne Plaza a cordial greeting, thank you so much for your reply, we are so glad to know that you really enjoy your stay with us, our staff is always ready to help, our amazing staff, Hope to hear from you soon. Best Regards, Concierge
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Hotel was exceptional clean and I saw staff working to keep it that way. The hotel was beautiful on the inside with great ambiance. The restaurant has a buffet style service for breakfast with a chef there to cook your food. My omelet was delicious and I loved the plantains and assorted breads and deserts. The view of the Sleeping Giant Volcano and the lush plants around the swimming pool topped it off. Far as security, never no problems. I’m from Tennessee if that helps you to know that. Great Stay P.S. They are very COVID-19 protocol conscious. All the staff wear masks and guest must wear them if they are not in their room.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: March 2021
Helpful
Response from Guest Experience Champion, Owner at Crowne Plaza San Salvador - Conference Center
Responded 23 Mar 2021
Dear Derrellcagle On behalf of Crowne Plaza thank you for this amazing review, we are so glad to know that you really enjoy your stay with us, hope to hear from you soon, we will de glad to hear hear from you soon, Best Regards, Concierge
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PRICE RANGE
US$113 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson san salvador, san salvador radisson
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
198
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Claim Your Listing Frequently Asked Questions about Crowne Plaza San Salvador - Conference Center
Which popular attractions are close to Crowne Plaza San Salvador - Conference Center?
Nearby attractions include Tin Marin Children's Museum (1.1 km), El Arbol de Dios (0.9 km), and Galerias (0.9 km).
What are some of the property amenities at Crowne Plaza San Salvador - Conference Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza San Salvador - Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Crowne Plaza San Salvador - Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza San Salvador - Conference Center?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Crowne Plaza San Salvador - Conference Center?
Conveniently located restaurants include Koi Sushi, Rustico Burgers, and Stellar Restaurant.
Are there opportunities to exercise at Crowne Plaza San Salvador - Conference Center?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza San Salvador - Conference Center have an airport shuttle?
Yes, Crowne Plaza San Salvador - Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza San Salvador - Conference Center have airport transportation?
Yes, Crowne Plaza San Salvador - Conference Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza San Salvador - Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza San Salvador - Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.