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Crowne Plaza Hotel San Salvador

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Traveller (160)
Room & Suite (69)
Dining (16)
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Overview
  • Excellent47%
  • Very good40%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (530)
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All reviewsthe world trade centernice breakfast buffetvolcano viewsome great restaurantspupusasbusiness loungevery nice hotelvery pleasant staybusiness triprooms are spaciousconvention centerrecommend this hotelgreat poolomeletgreat place to stayexcellent servicethe air conditioning
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81 - 85 of 284 reviews
Reviewed 9 September 2016 via mobile

So we took a family trip -Expedia or hotel did not notify us about hotel's heavy reconstruction -No pool access Crowne Plaza & Plaza hotel Bar was also under construction -Loud construction noise and construction workers right outside our windows no privacy -We lost power...More

Thank Fiorela H
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 10 September 2016

Dear Fiorela H We are working now in the construction from some parts in our hotel but we hope to finish as soon as possible. We apologize for any inconvenience this caused to you. We are letting know to our entire guest about our temporary...More

Reviewed 7 September 2016

I was pleasantly surprised with the level of attention and their nice comfortable rooms. My stay was a very long one. I stayed 3 weeks (July 19 to August 8) in this particular hotel. The employees were very cordial and very attentive to my needs....More

Thank yeb0314
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 10 September 2016

Dear yeb0314 Thank you so much for your reply! we are so happy to know that you really enjoy your stay with us, our restaurant with a lot of variety national and international dishes ano ur best pupusas the Salvadorean dish very delicious. our location...More

Reviewed 1 September 2016

It's OK...but nothing really special...the service is on/off kind of type...the hotel was under reconstruction a bit...there are other options...maybe even cheaper...I would recommend to search for newer hotels.More

Thank Romart25
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 3 September 2016

Dear Romart25, thank you for your review. We appreciate your comments and all your opinions will be transmitted to our team. We are working now in the construction from some parts in our hotel but we hope to finish as soon as possible. We apologize...More

Reviewed 31 July 2016 via mobile

I am so sorry to come back to which used to be the best hotel in town. Remodeling with cheap materials snd service at its worst level. Lastima! They remodeled the rooms and bathrooms and it looks cheap. Pupusas at the dinning room were great...More

Thank Enrique B
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 2 August 2016

Dear Enrique B, Thank you for reviewing us! We appreciate your comments and all your opinion it’s going to be transmitted. We are very sorry you did not feel satisfied with our service, we'll work on it. We are attentive to any suggestions, thank you...More

Reviewed 24 July 2016 via mobile

Good hotel with nice rooms in fine location. San Salvador is not easy city to travel and the hotel is near the business area. Lotvof meeting and conventions are there. The poos is not open. Food is very good.More

Thank Rafi R
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 26 July 2016

Dear, Rafi R, Thank you for this great review! We are really happy to learn that you enjoy the location for our hotel. It was a pleasure to have you as our guest; we look forward to seeing you again on your next trip to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (69)
Dining (16)
Pool & Beach (14)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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EssexGirl324
1 April 2018|
AnswerShow all 2 answers
Response from kwaltz56 | Reviewed this property |
No shuttle service. Lots of taxis each way. About 30-35 per trip
0
Votes
Kathy Lee V
19 December 2016|
AnswerShow all 6 answers
Response from marc0espin0za | Reviewed this property |
You are like a 25 minutes. Better option is the Holiday In
1
Vote
DrTomG
9 October 2016|
AnswerShow all 3 answers
Response from regiovagabundo | Reviewed this property |
Look like they have an external service but in the same building.
1
Vote
Room Tips
"Ask for a room with a balcony"
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"Make sure that you keep an eye on your air conditioning. Due to the humidity if you don't have the air..."
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"Stay away from the highway side of the hotel. (road noise)"
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"No acceptable options unless you like the noise overnight"
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