I was there for work and stayed few days extra for sightseeing. Everyone at the hotel was very nice, one thing I can say is that not having a concierge desk is not good especially when asking for restaurant recommendation and or directions, front desk and others staff were not very knowledgeable. Hotel is very close to Zona Rosa, which has many great restaurants (walking distance). I would recommend this hotel for business and family trips.
This huge property is conveniently located in central San Salvador. It has been updated nicely and the rooms are large. Service and breakfast was excellent. Other food was mostly good, with a couple of oddities. Club was small but nice. Pool is fantastic. Would definitely stay here again.
My best friend and I stayed here recently and it was amazing. The room was clean, the hookah bar was convenient and everyone was so nice. They gave us great suggestions for places to eat and drink and always called us a cab. One night we got stuck out and we called them and they sent a cab to get us. They arranged our Covid test and all. We felt so safe and well taken care of. Free parking was a plus! I highly recommend and would absolutely stay again if ever in San Salvador. It’s close in distance to everything and just a quick 45 minute drive from the airport.
We enjoyed our stay at this excellent hotel when visiting San Salvador for the US-El Salvador World Cup Qualiying match . Classy place that has hosted several past US Presidents as displayed on the walls of the hotel. We had a large comfortable room. Modern bathroom with large walk in shower. Beautiful pool area. The comfortable La Terrazza Restaurant where we enjoyed a buffet breakfast each morning opens to the gardens and pool area. There is also a separate bar which was very inviting. The hotel is located in probably the nicest part of the city. Felt very safe walking around in the nearby area. Uber is easy to obtain and very inexpensive. The best part of our stay was the front desk. Very professional but also very welcoming. All were fluent in English. I decided at the last minute one morning to try to find a way to get up to Santa Ana Volcano. Without any hesitation, the receptionist at the front desk made a couple calls and within 30 minutes I was on my way to the Volcano on what turned out to be an excellent private tour. As others have pointed out, this is not strictly a business hotel. Many families and groups come here to celebrate. Friday night did get a bit louder with wedding groups staying at the hotel but things quieted down after midnight. There may be newer places to stay in San Salvador but it would be hard to match the history, classiness and atmosphere of the Sheraton Presidente.…
Tonight is Thursday and there is a party going on under the balcony directly under my room until midnight. It is not unusual for weekend parties to go until 2AM. I have to be at work at 5 am and for 125 dollars a night this is unacceptable. I have asked repeatedly to be put at the other (quieter) end of the hotel but despite my status I still get the loudest room in the facility. The staff is friendly but this is unacceptable. As a business traveler I should not have to sleep whilst wearing noise cancelling headphones. I deserve better and will be staying at the Crown Plaza next trip. I suggest you all do the same.
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