Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Expected more. This hotel turned out to be very old and everyone needs to be renovated. On the S floor there is a gym and men's/den changing rooms with shower and sauna. There is an outdoor swimming pool and peacocks walking around the grounds in large numbers. At first it sounds like wow, but they're so noisy. At dawn, they start making DISGUSTING SOUNDS and you have to get up at 6:00 a.m. On the 4th floor opposite the elevator there is a club lounge, but it is very modest. It's impossible to eat there in the evening. It's mini snacks and alcohol. During the day, one sandwich is cut into many canapés )))) coffee is brewed in a large vat , it is possible not grain , but instant (it is impossible to drink) . Breakfast was disappointing. Maximum for a European omelet and papaya . The rest is sausage, sausages, wet buns and sweet yogurt. Coffee can be offered the same as in the club lounge, and espresso only for a fee . Although we have free breakfast.
Read more
Automatically translated
Date of stay: January 2025Trip type: Travelled as a couple
Room Tip:Отель максимум на одну ночь. Выспаться невозможно из-за шума павлинов с рассветом.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my fourth or fifth visit to this hotel which never disappoints. There are other newer hotels in San Salvador with nicer rooms that have more appliances and modern features, but this hotel continues to be the grand dame of hotels in this Capital city. It’s that place where families, groups and ministry officials meet for lunch or dinner. The photos and gold name plates of former presidents from around the world adorn the walls near the elevators. The restaurant serves up great meals morning, noon and night time. The pool and outdoor seating areas remain the highlight of any stay in this hotel. It’s much like a tropical paradise with palm trees, beautiful and amazing flowers, thatched roof sitting and dining areas and at least six Guinea chickens that surprise guests as they run around squawking! As a lap swimmer I count my strokes and this pool must be at least 25 meters wide with a shallow pool for children and it’s always kept clean.
The rooms are comfortable with flat screen televisions and modern bathrooms with glass doors and a lighted mirror. This old hotel could use a paint job and some concrete repair, but otherwise it’s a great place to meet, eat, drink a cold one and enjoy a good night’s sleep. The friendly front desk personnel wear suits and ties and most of them speak English as well as Spanish. They are always helpful and kind unlike other hotels with imposing people in dark suits. There are places in El Salvador that are not recommended for safe travel, but this area is definitely not one of them as I have walked around this area during the day or at night. Finally, it’s easy and convenient to use Uber for trips to local restaurants, malls or just the airport.
Read more
Date of stay: July 2021Trip type: Travelled with friends
Room Tip:Book a poolside room on the upper floors!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A good old hotel. Older but with a very nice large pool and outdoor area. What penalizes it is the restaurant service. Unfortunately we had an incident after making us wait more than 1 hour for a $110 tomahawk, they told us that the food would take 40 more minutes, at no time apologizing and with the most disrespectful treatment. The only person who treated us well in the restaurant was Alejandra, the waitress, who was very empathetic and professional. The colleague Mario was very rude. It's a shame because the hotel is very nice but the restaurant suffers a lot and has made our stay more uncomfortable these 3 days
Read more
Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bad experience with this Hotel. I booked my stay a couple weeks before my travel date and I received a notice that my reservation was cancelled less than 24 hours before check in. No reason for cancellation was given, this is very unprofessional!! I do not wish this on anyone especially at such short notice, finding another place to stay last minute is not fun as most hotels are booked.
Read more
Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worn… very worn. The hotel was built in 2005, and I am certain they didn’t do any upgrades since then. The tiles in the main hall and also around the pool are all cracked, the sun beds squeak when you move them and the furniture in the room feels like it’s from the last century. Worst of all is the gym. You will find pictures online about their equipment, but when you get there, 50% of it is broken! The treadmill has the electronics ripped out and one of the Crosstrainers doesn’t work either. The second Crosstrainer makes funny noises, but works. The rest of the machines are rusting, some work, some don’t. Oh, and the food: breakfast is extremely boring. And the food at the other restaurants for lunch and dinner is terrible. Absolutely terrible. Please don’t make the mistake and eat here, there are plenty of better restaurants in walking distance. Over all: it might have been a great place 20 years ago, now it’s just and old bunker.
Positiv: the location is great.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Do not make the mistake and eat at the hotels restaurants.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very quick check in, room 364 despite arriving 20 minutes before the established check-in time, very friendly staff from the beginning, complimentary drink in the bar from the hotel. The room was a very good size, the bed and pillows were very comfortable, perfect for resting after visiting the city. It has a small refrigerator if you want to fill it with drinks. The cleanliness of the room is excellent.
I found the buffet breakfast to my liking, good flavor although very focused on the foreign (American) public, there were no typical dishes. The facilities were very nice, the pool was perfect for taking a good photo and the service at the restaurant - sports bar was very good. The burger and pizza were delicious.
Without a doubt it is a very good option for your stay in the capital, friendly staff, excellent cleanliness and its location is one of the best, shopping plazas and restaurants very close. Although there are some public works nearby and some museums closed for maintenance around, it is an excellent option to stay.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:aprovechar tu bebida de cortesía al hacer check in
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for a week in November 2022- never again. Unacceptably loud noise from parties until 2am on multiple nights during the week including week nights. We would revive a notification on the same day of the event with a “thank you for your understanding “…it’s dishonest that the hotel does not disclose these loud events when customers make their reservations. The staff’s solution to the fact that patrons couldn’t sleep due to the loud noise was to “see if there was another room available to move into”. As if moving across the hallway would make a difference. Plus, why should I have to move rooms at 10 o’clock at night?? Why not just turn down the volume a notch? Or if the hotel knows there will be parties why put anyone in the pool side rooms if you already know it will be too noisy.
Too many other good options, don’t waste your money staying here
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So loud. So many parties. If you like sleep don’t stay here.
This place is extremely noisy, with parties happening regularly. If getting a good night’s sleep is important to you, I would strongly recommend looking for another accommodation.
Read more
Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been staying at this famous hotel for the past 7 years and have always enjoyed the large pool, the comfortable rooms, the good food and an attentive front desk and restaurant staff. It’s “famous” because of a long list of dignitaries including presidents who have stayed here, however the building desperately needs a facelift, a renovation. The paint is pealing and some of the exterior cement is cracking. Perhaps some of the tens of thousands of dollars collected from their very large and LOUD pool parties could be used for the renovation? In addition to the fading, cracked building exterior there are other infrastructure problems, especially the bathroom showers which fluctuate dramatically in pressure and temperature.
Read more
Date of stay: January 2023Trip type: Travelled with friends
Room Tip:Stay on the north side to avoid loud hotel pool parties—unless you like BOOM, BOOM, BOOM all...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed our stay at this excellent hotel when visiting San Salvador for the US-El Salvador World Cup Qualiying match . Classy place that has hosted several past US Presidents as displayed on the walls of the hotel. We had a large comfortable room. Modern bathroom with large walk in shower. Beautiful pool area. The comfortable La Terrazza Restaurant where we enjoyed a buffet breakfast each morning opens to the gardens and pool area. There is also a separate bar which was very inviting. The hotel is located in probably the nicest part of the city. Felt very safe walking around in the nearby area. Uber is easy to obtain and very inexpensive. The best part of our stay was the front desk. Very professional but also very welcoming. All were fluent in English. I decided at the last minute one morning to try to find a way to get up to Santa Ana Volcano. Without any hesitation, the receptionist at the front desk made a couple calls and within 30 minutes I was on my way to the Volcano on what turned out to be an excellent private tour. As others have pointed out, this is not strictly a business hotel. Many families and groups come here to celebrate. Friday night did get a bit louder with wedding groups staying at the hotel but things quieted down after midnight. There may be newer places to stay in San Salvador but it would be hard to match the history, classiness and atmosphere of the Sheraton Presidente.
Read more
Date of stay: September 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boynton Beach, Florida1,108 contribution156 helpful votes
If this is true we never heard that and we paid to upgrade to Club Level and they told us all of the benefits and that, to the best of my knowledge was not one of them, unless it is located inside the hotel, in which case with Club Level you have access to everything including free breakfast. Hope this helps.
There are more places to choose from in the San Salvador area.
PRICE RANGE
S$204 - S$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton presidente san salvador hotel san salvador, sheraton san salvador, san salvador sheraton
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
225
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.