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Sheraton Presidente San Salvador

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Sheraton Presidente San Salvador
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395 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Kent, Washington
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 June 2013

I stayed in this hotel for 5 nights in May for my first business trip to El Salvador. The room was very nice, clean and comfortable. I really appreciated the free bottles of water. Security was good and all hotel staff was helpful. The pool area was very nice and a great place to unwind after working all day. The... More 

Helpful?
1 Thank MDL217
Sheraton P, Sheraton at Sheraton Presidente San Salvador, responded to this review

Thank you for your good comments towards our hotel. We will consider your opinion about the time in our restaurant service for your next visit. Best Regards More 

New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2013

I stayed in the hotel for 2 nights for a brief trip to San Salvador. I was pleased with the accommodations, specifically for business. For example, I attempted to iron one of my shirts the night before several meetings. However, the iron left a few stains on my shirt. When I brought downstairs to the front desk, and explained my... More 

Helpful?
Thank hobobass
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Hobobass, Thank you very much for your review. It makes us happy to hear that you enjoyed our services and that our staff was able to solve any problem you may have had. We really hope we can welcome you back here soon. Sincerely, Sofía González Marketing Coordinator More 

Silver Spring, Maryland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 May 2013

I stayed here while attending a conference at the convention center in the Zona Rosa. Great breakfast, great pool, friendly service. The hotel has a fleet of taxis with knowledgeable drivers. With a friend, we were able to take a personalized tour of San Salvador for $10/hour. Our guide/driver (Rodolfo Ernesto) was eager to provide background information from his own... More 

Helpful?
Thank William G
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear William, We appreciate you taking the time to write us your comments. It is always nice to hear our clients enjoy staying at our Hotel. We work hard every day in order to provide our guests with the best service possible. We hope we can welcome you back here real soon. Sincerely, Sofía González Marketing Coordinator More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2013 via mobile

The Sheraton Presidente is a really nice place. Clean and spacious rooms, attentive staff, quiet surroundings and fast wifi all over the place. But the food at the restaurant tastes next to nothing, and you're better to get your meals elsewhere.

Helpful?
Thank havardgulldahl
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear Havardgulldahl, Thank you for your comments. We will work to offer the best possible service on your next visit. Regards More 

Houston, Texas
Level Contributor
151 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 April 2013

This is a very nice hotel with a large pool and a great buffet breakfast. This is a first class hotel with large rooms and comfy beds. The hotel has wi fi which is not available in many area hotels. Friendly staff and clean rooms.

Helpful?
1 Thank Cpitt
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Thank you. We are glad your opinion. It will be a pleasure to have you again in our hotel. Regards. More 

Guatemala City, Guatemala
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 April 2013

With a classic design this hotel opens the marvels of San Salvador City, I welcomes the traveler with an amazing marble lobby and very helpful staff. It is worth the cost, take it you wont regret it. Every single President, or Celebrity, that visits this small province of Central America books it, and there is a reason for it: sumptuos... More 

Helpful?
Thank FerdyBerganza_jr
Sheraton P, Sheraton Presidente at Sheraton Presidente San Salvador, responded to this review

Dear Ferdy, we appreciate your comments and we hope you return soon to assist you as you deserve. Regards More 

mexico
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2013

Excellent breakfast included in most fares, it is close to center, market and musuems, we stayed here for a football match between El Salvador vs Mexico, and the bar and restaurants were full. Taxi to and from the satadium was very helpful. A local market is walking distance, great for souveniers. The TV channels were great and in HD, a... More 

Helpful?
Thank ciervo
Sheraton P, Director of Sales at Sheraton Presidente San Salvador, responded to this review

Dear Ciervo, Thank you for your feedback, we hope to serve you in the near future. Regards More 

Oakland, California, United States
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 April 2013

I've stayed at this property several times over the past year and enjoy the stay every time. The rooms are great/clean/spacious and the beds are incredibly comfortable. The staff is always nice, too. The restaurant is good but gets tiresome after a while if you are on an extended trip. The WiFi is also spotty. The lobby has great service... More 

Helpful?
1 Thank Heather C
Sheraton P, Director of Sales at Sheraton Presidente San Salvador, responded to this review

Dear Heather, We appreciate your comments, and we will take into account the problems that you had in your stay. We hope to serve you in the near future. Regards More 

Idaho
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2013

average hotel, average service, average room, average food. Can´t really say much more about it except the WiFi is painfully slow. The worst of our Central America stay. Having a hard time making the 200 word minimum as it was unremarkable in every way.

Helpful?
1 Thank love2goIdaho
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Love2goIdaho, We thank you for taking the time to send us your feedback. It saddens us to hear that your stay in our hotel didn't meet your expectations, but we assure you we are working towards improving every details of our service and infrastructure so as to offer our guests with the best experience possible. We hope we can... More 

London
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 March 2013

We were here in February for a week. I would reccomend it as the best city-centre hotel in San Salvador. The prices are good and we always stay on the Club Floor where the lounge serves a good breakfast together with snacks and drinks later on through to 10pm. The staff in the lounge are especially good. Some of the... More 

Helpful?
Thank Peter B
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Peter, Thank you for taking the time to write us this comment. We are glad that you enjoyed your stay and that our service met your expectations. We are now fully renovated, so most of the inconveniences you experienced are no longer a concern. On that note, we invite you to visit us again and witness our improvements in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Presidente San Salvador is the premier lodging and conference facility in San Salvador. Situated in the best residential area, San Benito, yet close to the financial and commercial district, where you can also find the main shopping centers and theaters, such as Multiplaza shopping center and Feria Internacional. Comalapa international airport is just 35 minutes away. The hotel is distinguished by its luxurious facilities, ample gardens, and unbeatable service and warmth of its personnel. ... more   less 

Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $181 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Sheraton Presidente San Salvador El Salvador
Hotel Style:
#3 Spa Hotel in San Salvador
#8 Family Hotel in San Salvador
#10 Business Hotel in San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Presidente San Salvador staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Presidente San Salvador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room close to the elevator of get ready to waaaaaaalk!”
  • room
  • bath
 of 5 bubbles YvetteR803, 28 Nov 2016 | Read review
“Try to get a room on one of the upper floors, the view of the surrounding mountains and city is well worth it!”
 of 5 bubbles G6144EPtonyh, 21 Nov 2016 | Read review
“Request a room inside the main part of the hotel. Cabanas sound cool, but noise levels are insanely loud and unpleasant.”
 of 5 bubbles melodyr409, 22 Oct 2016 | Read review
“Avoid poolside rooms as they tend to be kid noisy...”
 of 5 bubbles TheoPanagiotis, 16 Sep 2016 | Read review
“The bar is ok I will rather go to a near place with more of a lively atmosphere.”
 of 5 bubbles miguelenriqueb2016, 13 Jul 2016 | Read review
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