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Hotel San Mateo

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59 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Sao Paulo, SP
Level Contributor
106 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 17 October 2016

Florida and Alfonso are great hosts. I was for one night in the hotel, and was warmly welcomed, has a very clean and tidy room, toilet, wifi and breakfast. Florida was also kind enough to make me a sandwich at night. The hotel is small, very cozy and in a secure and quiet neighborhood. The next day I did a... More 

Thank Juestra
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

Hotel San Mateo has been the best and most value for money stay I had in Central America. The hosts were thoughtful & eager to make sure I had a good stay. Flori was friendly and always smiling, helped me with getting a taxi, get my torn usd changed & even arranged for her Husband to take me on a... More 

Thank Shiqing T
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 March 2016

In my travels, I always try to find hidden gems in regards to places to stay, and this is one of them. Florida (wife) and Alfonso (husband) are fantastic hosts and make you feel at home. You are in their house, and they are so warm and inviting that they make you feel like part of their family. This is... More 

Thank Brett G
hotelsanMateo, Propietario at Hotel San Mateo, responded to this review

hank you very much for your comments. It was a pleasure to attend you! More 

Pinckney, Michigan
Level Contributor
184 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 29 January 2016 via mobile

This hotel is in a safe, quiet residential area. The host, Florida, was very helpful and welcoming. Yes, she charges for everything, but she is running a business and makes you feel very welcome! Note: She does have two friendly dogs. Breakfast is included and prepared by her, including some fruits/veggies from the garden. The room is air conditioned and... More 

Thank Michelle B
Durban, South Africa
Level Contributor
106 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 19 January 2016

Yes, it's safe. It's also clean and quiet. But I disagree with other reviewers about the host. Maybe because I'm Latin-American I got a different perception of her: someone who thinks that travellers don't mind spending a little extra here and there. If she kindly offers you something, she will over charge for it. If she calls a taxi, she'll... More 

Thank moniqx
hotelsanMateo, Propietario at Hotel San Mateo, responded to this review
Google Translation

Gracias por tus comentarios. Fue un gusto atenderte. More 

Leon, Nicaragua
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2015

Super clean! Very welcoming! Extremely helpful! In a guarded community, so extremely safe. Only thing is that they don't accept credit cards, so make sure you have cash. A lot better if its exact change.

Thank Leonora1990
Astana, Kazakhstan
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2015

I spent two nights in Hotel San Mateo. Its actually rather like a bed and breakfast, i would say. The hosts are very nice and helpful. They arranged taxi transfer from the airport. The airport is about 45 km away and transfer was 30 US$. This b&b is located in a safe neighbourhood which I guess is critical for San... More 

Thank nomadinAstana
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 May 2015

I cannot find any faults with this amazing place. Cheap airport transport arranged any time, free wifi, a super breakfast. Best of all super-friendly owners who really make you feel at home, and went out of their way to help with whatever you need. It was quiet whilst I was there so I was upgraded from a single room to... More 

Thank cageybird
Washington DC, District of Columbia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 May 2015

San Mateo Hotel is a wonderful little hideaway tucked away in an otherwise very noisy and very congested city. The hotel is in a gated community in one of the more exclusive neighborhoods in the city, and within walking distance of a bigger shopping center as well as a few restaurants. I always felt safe and at ease in the... More 

Thank Foodie26
Perth, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 December 2014

This is a gem of a hotel, located in a gated community close to the city centre of San Salvador - so is as safe as you can get. Stayed here over three nights and was made to feel at home from day one. A shuttle from the airport was organised for me (28USD one way). Florida the manager, is... More 

2 Thank daaniel

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Room/Suite (11)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Hotel San Mateo is conveniently located in the heart of San Salvador's commercial district, 10 minutes away from Central America's biggest shopping center. Only 40 minutes away from El Salvador's International Airport of Comalapa, or the beach,5 minutes away to international restaurants, near to sports centers, museums, universities, business center, CIFCO (Conventions)Your rest by businesses or tourism, in a place to feel like in house. We provide comfortable rooms, which include: Private bathrooms with hot water, Cable television, High speed Wireless Internet, Desks in the rooms(request)Services ($): Transportation to the airport, taxi, Meals on request, Laundry service, ... more   less 

Additional Information about Hotel San Mateo

Address: Calle Caracas No. 20-H | Colonia San Mateo, San Salvador, El Salvador
Region: El Salvador > San Salvador Department > San Salvador
Price Range: $57 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Mateo 3*
Number of rooms: 5
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Also Known As:
Hotel San Mateo El Salvador/San Salvador
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Questions & Answers

Here's what travellers have asked, with answers from Hotel San Mateo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and sunny”
 of 5 bubbles Vannderlei, 23 Nov 2014 | Read review
“If you have a family there is a very large room upstairs. It has two double beds and a twin bed and is good for a family.”
 of 5 bubbles alisew2014, 7 Jan 2014 | Read review
“anyroom are good upstair was very nice”
 of 5 bubbles patrichoux, 20 Oct 2011 | Read review
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