Hotel Acapulco

Hotel Acapulco

Calle 30 Este, Entre Avda. Cuba y Avda. Peru, Panama City Panama
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Room & Suite (18)
Dining (7)

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About

4.0
#78 of 125 hotels in Panama City
4.0 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Located in a privileged enclave, in the heart of Panama City, in the district of Calidonia, the Hotel Acapulco with a functional design and equipped to the last detail, will make your stay in Panama unforgettable, whether for leisure or business . The hotel has comfortable rooms, of different types and adapted to your budget
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Kids' meals
Non-smoking hotel
Express check-in / check-out
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Quaint
Languages Spoken
English, Spanish

Location

Calle 30 Este, Entre Avda. Cuba y Avda. Peru, Panama City Panama
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Tocumen Intl Airport
21.3 km
See all flights
Paitilla Airport
50Reviews3Q+A2Room tips
Traveller rating
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Detailed Reviews
Marilyn C wrote a review Feb 2020
San Diego, California470 contributions155 helpful votes
3.0 of 5 bubbles
I stayed here my first 2 nights in Panama City. My initial impression was that it looked like a place that charged by the hour, and I immediately wanted to turn around and leave. However, I was tired from an 8-hour bus ride from San Jose, Costa Rica so I decided to stay and deal with it in the morning. After a shower and good night's sleep, the hotel looked a little better than the night before.

I had a double room with a balcony. The balcony is the smallest I have seen, only about 3 feet wide and 1 foot deep. Not big enough for a chair, only big enough to stand on. Nonetheless, it was nice to open the door and get some outside air. I also was able to hand wash a few things and hang them on the balcony door to dry overnight.

The room was medium/large (18 sq meter/195 sq ft) with a desk, desk chair, and bedside stand. No luggage rack, room safe, coffee maker, or fridge. The furniture was old, but the room was clean. The lighting was good, and the WiFi and air conditioner worked well. There was a flat-screen TV, but no English-language channels. They use keys for the door, not key cards, and you must manually lock the door with the key when you exit. There was no ice bucket, but I requested and was given a pitcher filled with ice.

The bathroom was very small and was well-lit. No toiletries except 2 small bars of soap. The water was hot and the pressure was good, but Panama is so hot and humid that I only took cool showers. They provided 2 bath towels, but no hand towels, wash cloth, or bath mat. The shower dripped constantly. There was no fan or a/c in the bathroom, so it was very hot and humid.

The receptionists and bellman were friendly, but only one person spoke a little English. This is common in Panama and not a problem since I speak conversational Spanish. The only common areas are two small seating areas in the lobby, neither of which have air conditioning. There is no food at the hotel, but there is a 24-hour restaurant attached to the hotel. It serves very good food and is popular with locals.

Some reviewers describe the area as "authentic" or "working class." Respectfully, I think those are euphemisms. This is a poor neighborhood and it looks sketchy and unsafe. The area across the street from the hotel looks like a junkyard. The sidewalks around the hotel are raggedy, and cars park all over them so you have to walk in the street to maneuver around them.

In some ways, though, the location is better than it initially appears. There is a metro station, Estacion Loteria, down the hill about a block away. The Cinto Costero promenade is only 3 blocks down the hill from the hotel, and is a lovely place to stroll and people watch. Cinto Costero also has a nice view of the Panama City skyline. You can also walk to Casco Viejo or take an Uber for a couple dollars.

If you go up the hill from the hotel and turn left at the first street, there is a casino on the corner. Continue walking, and across the street katy-korner to the casino is a large grocery store, Machetazo. This street, Peru, looks slightly better than the street on which the hotel is located. There is also a police station around the corner from the hotel, and police sometimes hang out in front of the hotel and at the restaurant. This adds a measure of security to the hotel, and probably keeps out most of the riff-raff that frequent other low-budget hotels in the area.

If you're a male traveling alone or two men together, you might not mind the hotel or location. The area is loud and lively, and there is a popular beer garden next door to the hotel. If you're a couple, there is nothing romantic about the hotel. As a single female I kind of liked the vibrancy of the area, but I did not like its seediness.

I only paid $38 night, and it was probably worth that. (Rooms without balconies are cheaper). If you're a solo female or a family on vacation, I suggest spending a few more dollars and choosing another area and a different hotel if you can afford it. However, if your budget is super tight, and you just need a clean place to sleep with few amenities, the Hotel Acapulco seems to be one of the better low-budget hotels in Calidonia.
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Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palsace wrote a review Feb 2014
Toronto, Canada26 contributions55 helpful votes
5.0 of 5 bubbles
I have stayed at the Hotel Acapulco every year for some days for at least 10 years. I think it is a terrific hotel with a great restaurant, the Benidorm. The people are friendly. United Airlines recently lost my bag for 4 days. The reception at the hotel kept phoning them. Everyone was on the lookout for my bag. I travel extensively bewteen Panama and Colombian Darien. Many of my friends from the Gulf of Uruba, also stay at the Acapulco Hotel. The rooms are clean, the bed are comfortable, the AC work well. I speak fluent Spanish and am friendly with some of the taxi drivers and the women who work in that wonderful restaurant, most for many years, and I have never heard of the hotel having prostitutes. What nonsense. And the restaurant at 8:00pm, filled with cheerful, mostly Costa Ricans, is one my pleasures. The coffee in the morning is terrific. I call it, 'The Happiest Restaurant in the World'.
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Date of stay: December 2013
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
937Jast wrote a review Dec 2018
Toronto, Canada136 contributions33 helpful votes
5.0 of 5 bubbles
Hotel Acapulco is a good budget hotel for the traveller needing a night or two near downtown Panama City. For me, the room was clean and quiet with a great shower.

The front desk was polite and helpful. And the 24 hour restaurant next door is great. The area can get a little rough at night but if you've travelled in Latin America before this shouldn't be a problem.
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Date of stay: December 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vix B wrote a review Mar 2013
London, United Kingdom30 contributions44 helpful votes
2.0 of 5 bubbles
We only stayed here for one night and id never go back!

The lonley planet has a great write up about this place....I can only assume they have never been!!

The room was clean, cheap and the reception staff were friendly but that's all the good stuff I can say. The area is a bit dodgy! And after 7pm the hotel is full of prostitutes.

I would not recommend!
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Date of stay: March 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelroo210 wrote a review Jan 2009
NYC1 contribution16 helpful votes
1.0 of 5 bubbles
Ok, You really need to be careful if you choose to stay at this hotel! The reviews led me to believe that it was a great place and a great deal. It's a great deal if you don't consider danger and prostitutes to be a problem.
My taxi driver warned us not to walk around the area when he dropped us off at Hotel Acapulco. We checked in and our room was fine enough. Relatively clean. Then later, we walked outside the hotel and went to check out what food places were on the block.. A nice Caribbean lady stopped me and said in Spanish "No, do not walk anywhere! Much danger!" She told us only to go to the 24 hour diner below the hotel and that was it. So we did that.
And at 2 am I got a phone call in my room from a man speaking spanish, looking for a woman, and asking what time we finish. I didn't understand what it meant, but it kept me up all night, realizing that my room was on the 2nd floor and the balcony overlooked the street which understandably was sketchy.
I told the staff the next morning, and the woman working seemed to think it was sorta funny, but seemed a bit concerned too.
We switched hotels, and our taxi driver told us that Hotel Acapulco is the hotel for "Prosti".
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Date of stay: December 2008
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesCheck-in / front desk
3.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
samsonholiday wrote a review Jan 2010
panama2 contributions14 helpful votes
2.0 of 5 bubbles
This downtown hotel mainly comes up well because of its location .
It is situated upstairs from the 24 hour restaurant in the area.
Otherwise there's not so much going in its favour.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RitaR wrote a review Jan 2009
Newcastle upon Tyne, United Kingdom24 contributions35 helpful votes
1.0 of 5 bubbles
We booked this hotel at the last minute, in rather a panic, as everywhere else seemed to be full. We had actually read the previous review about the dodgy area, but decided that we´d just bite the bullet and use taxis.

We phoned the day before and were told the price of the room was 38 dollars. We confirmed the booking and told the receptionist we would be arriving late afternoon.

When we arrived at 4pm, we were told that the room would cost 45 dollars. On querying this, we were told that it was the only room left and was more expensive because it had a balcony. We looked at the room, and found that in fact, the balcony is a negative feature if anything, as it looks out onto a busy road, filled with bars. I thought this was a pretty dirty trick to play, considering that we had a booking, and by arriving late afternoon had little choice.

It was difficult to find somewhere else to stay at such short notice, but we did in fact find a better room in the same street for the same price. We moved the following day as the area is not attractive - it´s busy, but I wouldn´t feel safe walking around after dark and yes, there are prostitutes around.
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Date of stay: January 2009
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCheck-in / front desk
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hybridblue wrote a review Feb 2009
Europe6 contributions14 helpful votes
2.0 of 5 bubbles
We stayed in Hotel Acapulco on our first day in Panama City and my husband insisted on changing hotel after we walked around in the area. The hotel itself is not very modern and I disliked the room because we found so much rubbish from the previous guests in the bathroom and in the bedroom, too! The receptionists did not speak English very well but luckily there was no difficulty in communicating with them. The corridor on our floor was not well-lit and i saw some strange people staying there who looked like drug-dealers. I was glad when we left the next morning because I felt rather uncomfortable at this hotel.
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Date of stay: February 2009
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MLtravel_dude wrote a review Apr 2018
11 contributions31 helpful votes
2.0 of 5 bubbles
I found the receptionists consistently rude. I thought the first one may be just having a bad day. But the second one was the same.

I don’t believe in pretentious politeness, or as if their livelihood depended on it. But I don’t expect to be treated at a hotel as if by immigration officials either. I only wish the usual courtesy like one shows to strangers, as has been the case in the rest of the country of Panama.

Well, I can’t agree with the other reviewers. Trying not to let the poor service cloud my judgement, I still think for the price, I expected more, like a Holiday Inn or similar. It definitely is not.

It’s quite far from any concentration of restaurants or bars. So take that into account.
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Date of stay: April 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LJ_Can wrote a review Sept 2017
Toronto, Canada273 contributions116 helpful votes
4.0 of 5 bubbles
For the price this was a great find. The room wasn't the biggest but it was clean and I take that deal anytime. The staff was friendly. It is close to subway, minutes from 2 casinos and a few minute walk to the esplanade, which gives access to the rest of the city. It is also only a twenty minute walk to the Ancient City. The restaurant downstairs had really good food and is 24 hours. We were also on the 5th floor so street noise was considerably less.
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Date of stay: September 2017
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ria Slimz asked a question Jan 2018
Mayaro, Trinidad
Don you have airport pick up and drop off?
Ria Slimz asked a question Jan 2018
Mayaro, Trinidad
Don you have airport pick up and drop off?
Sande L asked a question Sept 2015
Panama City, Florida
Do you allow pets
Janet M wrote a tip Jan 2017
Panama Province, Panama15 contributions7 helpful votes
5.0 of 5 bubbles
"Front rooms have little balconies overlooking the street, street is noisy."
Read full review
BelevingIsBezit wrote a tip Mar 2015
Hellevoetsluis28 contributions17 helpful votes
4.0 of 5 bubbles
"Lots of choice."
Read full review
Not the right property for you?
There are more places to choose from in the Panama City area.
PRICE RANGE
S$39 - S$50 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
acapulco hotel panama city
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL ACAPULCO: See 21 Reviews, Price Comparison and 33 Photos (Panama/Panama City)

Frequently Asked Questions about Hotel Acapulco
Which popular attractions are close to Hotel Acapulco?
Nearby attractions include Tours Panama (1.2 km), Cinta Costera (0.8 km), and Avenida Balboa (1.1 km).
What are some of the property amenities at Hotel Acapulco?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Acapulco?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Acapulco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Acapulco?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Acapulco?
Conveniently located restaurants include El Faro del Casco Antiguo, Calle Dragones Panama, and Tres Fuegos.
Is Hotel Acapulco located near the city centre?
Yes, it is 0.5 km away from the centre of Panama City.
Which languages are spoken by the staff at Hotel Acapulco?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Acapulco?
Many travellers enjoy visiting Museo del Canal Interoceánico de Panamá (1.7 km), Capilla San Jose (6.7 km), and Panamá Viejo (7.1 km).
Does Hotel Acapulco have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel Acapulco accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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