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The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City

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Santa Maria Blvd Calle 125 Este, Panama City Panama
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (141)
Dining (44)
Room & Suite (40)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 25/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Updated 25/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 126 hotels in Panama City
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Discover The Santa Maria, a Luxury Collection Hotel & Golf Resort, Santa Maria, a luxury resort located in Panama City, Panama and a five-star urban resort delivering exceptional service. Our experiences are top-notch here as well. Escape to a beautiful guest room or suite, and take in the views of the surrounding Championship Nicklaus Design golf course. Our resort features a spa, three restaurants and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Mini golf
Babysitting
Parking
Wifi
Paid wifi
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
349Reviews12Q+A50Room tips
Traveller rating
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Popular mentions
Karie S wrote a review 3 Jan
17 contributions6 helpful votes
I called ahead before booking this hotel to make sure that they offered COVID testing to re-enter the United States. The process went horribly and had us waiting for hours when we were told it would be quick, while costing about $100 per person. Overall the hotel was fine but the service was lacking.
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Date of stay: December 2021
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Response from Fabiana Di Biagio, Other at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Responded 1 week ago
Dear Karie S, Thank you for sharing your experiences with us during your recent stay at The Santa Maria, a Luxury Collection Hotel & Golf Resort . Providing the highest level of hospitality is our number one priority and we sincerely apologize for the inconveniences and distress related to the COVID testing process during your stay. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, please accept our apologies and I really hope this incident will not deter you from giving us the opportunity to welcome you on a near future. Sincerely, Fabiana Di Biagio Executive Assistant to General Manager The Santa Maria a Luxury Collection Hotel & Golf Resort
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Guillermo P wrote a review Jul 2021
4 contributions2 helpful votes
Hotel's Favourite
This a extremely well managed hotel. I have been in many five stars around the world and this one of my top ones. They made feel at home. Excellence in management and service. All staff are extremely polite and helpful. We spent almost two weeks at this hotel. My twins enjoyed each minute at the pool. Thank you so much to Omar, Claudia Jones and Rosa Maria, you were amazing! My kids had so much fun at the pool! The pool is delightful warm and clean. We also enjoyed a great breakfast everyday. At the restaurant, Nelson, Kris and Melissa were always so kind and helpful with us. This is a highly recommended hotel. I rarely give a five stars review but this hotel really deserves it. I hope they will always keep a high standard in comfort and service.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Fabiana Di Biagio, Other at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Responded 20 Jul 2021
Dear Guillermo P, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City. It is always encouraging to read positive feedback, particularly when it comes from those who matter the most – You! We are delighted to read your positive feedback regarding our service, swimming pool, breakfast and staff. We will make sure to share your comments with our team members, who work every day to create unforgettable moments for our guests. They will be very happy of have been mentioned on your review. Thank you one more time for your time. We hope to have you once again at The Santa Maria Hotel in a near future. Sincerely, Fabiana Di Biagio Executive Assistant to General Manager The Santa Maria a Luxury Collection Hotel & Golf Resort
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Nos qui sumus wrote a review Dec 2021
Austin, Texas59 contributions85 helpful votes
In the past, I toyed with the idea of staying at the Santa Maria, but always chose other hotels closer to town. This time around, on account of missed airline connection, I had the pleasure of a short stay at the Santa Maria, as it is located relatively close to the airport. Although I did not have the time to explore all the facilities at the hotel (i.e. pool, gym, bar or golf course), I was fairly impressed by what I saw. The hotel is modern and the grounds are pretty striking, as it is located on a golf course. Although check-in took a bit longer than necessary (as it was 2:00am), I was pleasantly surprised to find a top-notch cheese platter awaiting in my room. This is the only Marriott in recent memory that has actually made the effort to acknowledge Titanium status, as opposed to the cursory lip-service at check-in. Little details are what makes the difference between a good and a great hotel. The rooms are spacious, with lovely decorations and the beds are indeed super super comfortable. Certainly the most comfortable in a very long time and I would go back simply for the beds!! Breakfast was a reasonable spread, with attentive and friendly service. Next time I stay in Panama, I will certainly make the point of staying a few nights at this hotel.
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Date of stay: December 2021
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Viajeromundial007 wrote a review Dec 2021
Washington DC, District of Columbia188 contributions142 helpful votes
We are always so happy to stay at this hotel, we truly feel at home. We enjoyed every day the wonderful pool, delicious breakfast and a confortable room. They offer a top notch service, always very friendly. It is always a pleasure to see that people remember us and we feel welcomed by familiar faces. Special thanks to the Manager Hector Rodríguez, Bryan, Lourdes, Kris, Omar, and Nelson. Hopefully we will see you soon!
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Date of stay: December 2021Trip type: Travelled with family
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Marcia H wrote a review Sep 2021
Panama122 contributions14 helpful votes
Service has improved, and now they half fill your champagne flute, and the OJ is in a bottle on the table, and u mix as u desire. The buffet is fantastic with 6-7 stations with a fab variety. I usually take pix' of my food, but this week I only took 1: I asked for specific items, and the way she arrayed it in the bowl was very appetizing. I always go to the pasta bar & give instructions; he never fails me. The floor Spvr. Omar came to greet me at the table, as I didn't visit for several weeks. Give it a try!
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Date of stay: September 2021
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Room Tip: I did not stay, only attended the Sunday Brunch with friends
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PRICE RANGE
US$139 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
182
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Frequently Asked Questions about The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Which popular attractions are close to The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Nearby attractions include Capilla San Jose (7.2 km), Multiplaza Pacific (8.0 km), and Panama La Vieja (4.2 km).
What are some of the property amenities at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Yes, free parking is available to guests.
What are some restaurants close to The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Conveniently located restaurants include Brutto, Chèvre Panama, and Segundo Muelle San Francisco.
Are there opportunities to exercise at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Many travellers enjoy visiting Capilla San Jose (7.2 km), Plaza de Francia (2.2 km), and Panamá Viejo (4.4 km).