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The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City

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Santa Maria Blvd Calle 125 Este, Panama City Panama
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (141)
Room & Suite (40)
Dining (39)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 25/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Updated 25/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 126 hotels in Panama City
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Discover The Santa Maria, a Luxury Collection Hotel & Golf Resort, Santa Maria, a luxury resort located in Panama City, Panama and a five-star urban resort delivering exceptional service. Our experiences are top-notch here as well. Escape to a beautiful guest room or suite, and take in the views of the surrounding Championship Nicklaus Design golf course. Our resort features a spa, three restaurants and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Mini golf
Babysitting
Parking
Wifi
Paid wifi
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
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345Reviews12Q+A50Room tips
Traveller rating
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Popular mentions
Marcia H wrote a review Sep 2021
Panama122 contributions13 helpful votes
Service has improved, and now they half fill your champagne flute, and the OJ is in a bottle on the table, and u mix as u desire. The buffet is fantastic with 6-7 stations with a fab variety. I usually take pix' of my food, but this week I only took 1: I asked for specific items, and the way she arrayed it in the bowl was very appetizing. I always go to the pasta bar & give instructions; he never fails me. The floor Spvr. Omar came to greet me at the table, as I didn't visit for several weeks. Give it a try!
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Date of stay: September 2021
Cleanliness
Service
Room Tip: I did not stay, only attended the Sunday Brunch with friends
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Guillermo P wrote a review Jul 2021
4 contributions2 helpful votes
Hotel's Favourite
This a extremely well managed hotel. I have been in many five stars around the world and this one of my top ones. They made feel at home. Excellence in management and service. All staff are extremely polite and helpful. We spent almost two weeks at this hotel. My twins enjoyed each minute at the pool. Thank you so much to Omar, Claudia Jones and Rosa Maria, you were amazing! My kids had so much fun at the pool! The pool is delightful warm and clean. We also enjoyed a great breakfast everyday. At the restaurant, Nelson, Kris and Melissa were always so kind and helpful with us. This is a highly recommended hotel. I rarely give a five stars review but this hotel really deserves it. I hope they will always keep a high standard in comfort and service.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Fabiana Di Biagio, Other at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Responded 20 Jul 2021
Dear Guillermo P, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City. It is always encouraging to read positive feedback, particularly when it comes from those who matter the most – You! We are delighted to read your positive feedback regarding our service, swimming pool, breakfast and staff. We will make sure to share your comments with our team members, who work every day to create unforgettable moments for our guests. They will be very happy of have been mentioned on your review. Thank you one more time for your time. We hope to have you once again at The Santa Maria Hotel in a near future. Sincerely, Fabiana Di Biagio Executive Assistant to General Manager The Santa Maria a Luxury Collection Hotel & Golf Resort
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musicfan2 wrote a review Aug 2021
San Francisco, California47 contributions9 helpful votes
My husband and I stayed here for 5 nights for our final stay in Panama. We chose this hotel because of the rating and reviews, and that it is a Marriott hotel. We were not disappointed. This is a beautiful, very clean and well kept hotel. The staff is very professional and service oriented. The Covid measures put in place are impressive and much appreciated. We really enjoyed our stay here, but what really stood out for us is how comfortable the bed was. You sink into the pillows for a most restful sleep. It is the most comfortable bed I've sleep in period. I want to especially thank Melissa who is one of the managers, for her consistent efforts to ensure our needs were met and that we had a good experience there. Every staff person we encountered were professional and service oriented. We felt welcomed there during our entire stay. We enjoyed the food in the restaurant which was reasonably priced. I highly recommend staying here.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from Fabiana Di Biagio, Other at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Responded 27 Aug 2021
Dear musicfan2, Thank you very much for taking your time and sharing your most memorable experiences with us during your recent stay at The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City, we highly appreciate it. We are very proud to read your positive feedback regarding our staff service, hotel facilities, food and beds which you and your family experienced during your stay. We will make sure to share your comments with our team members, who will be happy and grateful with your review and mentions! Thank you one more time for your time for your loyalty and for staying with us!. We hope we have the opportunity to host you again in the near future. Sincerely, Fabiana Di Biagio Executive Assistant to General Manager The Santa Maria a Luxury Collection Hotel & Golf Resort
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mark s wrote a review Aug 2021
Wheaton, Illinois140 contributions88 helpful votes
I had high expectations at this hotel . I am Titanium member and this is the norm at Marriot for all guests. No welcome words or smiles at check in as if they were doing me a favor. Checked my reservation and saw I was upgraded to a Master Suite for which two certificates were withdrawn from my account. On arrival they gave me an executive suite. Which is usually complimentary They denied that I ever received that message. Insulting. Spoke to a manager who apologized and said she would replace the certificates. After I left got an email saying they were now checking and finally a message saying they would not replace. So unfriendly and not truthful hotel. Asked to call me a taxi and was told they do not call taxis (???) but can offer me a hotel car for $30usd to my destination. Texted uber and paid $9.00. Money grubbers. what attitudes
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from Fabiana Di Biagio, Other at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Responded 26 Aug 2021
Dear marksX2041ZK, Thank you very much for being a Marriott Bonvoy Titanium Elite Member, we recognize and appreciate your loyalty. We also thank you for taking your time and sharing your experience about your recent stay with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We understand that as Titanium Elite Member you have Suite Night Awards benefits, please note that guestrooms for Suite Nights Awards are assigned according to the room type confirmed by the system, we would have loved to made an additional complimentary upgrade but superior suites were not available. Once again, we appreciate your comments and we will take them as an opportunity for improvement in our continuous effort to ensure a seamless stay for all our esteemed guests. We hope to welcome you on a near future. Sincerely, Fabiana Di Biagio Executive Assistant to General Manager The Santa Maria a Luxury Collection Hotel & Golf Resort
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travelswithethan wrote a review Aug 2021
Seattle, Washington13 contributions9 helpful votes
I booked this hotel because as a Marriott Bonvoy hotel, it would be a great place to redeem my Marriott gift card. In fact, we booked this hotel for a 7 night stay exclusively to redeem our gift card. However, upon check-in, I was promptly told this property does not accept Marriott gift cards - despite being a Marriott hotel! I was not give any additional information or help. Why be a Marriott hotel if you won't participate in Marriott programs? What a complete disappointment! The only thing consistent about Marriott hotels is the poor and inconsistent service.
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Date of stay: August 2021
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Response from Fabiana Di Biagio, Otros at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Responded 7 Aug 2021
Dear travelswithethan, Thank you very much for taking your time and sharing your experience about your recent stay with us. On behalf of all our hotel staff, please accept our most sincere apologies for the inconvenience related to your Marriott Gift Card. Please note that in the FAQ section of Marriott Gift Card Website there is indicated to please contact hotel directly about acceptance guidelines prior to your visit or stay. Anyhow, we really appreciate your comments and we will take them as an opportunity for improvement in our continuous effort to ensure a seamless stay for all our esteemed guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Panama City. We hope to welcome you on a near future. Sincerely, Fabiana Di Biagio Executive Assistant to General Manager The Santa Maria a Luxury Collection Hotel & Golf Resort fdibiagio@thesantamariahotel.com +507 304-5555
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PRICE RANGE
US$139 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
182
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Frequently Asked Questions about The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
Which popular attractions are close to The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Nearby attractions include Capilla San Jose (7.2 km), Multiplaza Pacific (8.0 km), and Panama La Vieja (4.2 km).
What are some of the property amenities at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Yes, free parking is available to guests.
What are some restaurants close to The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Conveniently located restaurants include Brutto, Segundo Muelle San Francisco, and Chèvre Panama.
Are there opportunities to exercise at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City?
Many travellers enjoy visiting Capilla San Jose (7.2 km), Plaza de Francia (2.2 km), and Panamá Viejo (4.4 km).