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Book a room at the DoubleTree by Hilton Hotel Panama City - El Carmen, where a friendly staff member is waiting to greet you with a freshly baked, chocolate chip cookie. The central location of this Panama City hotel makes it ideal for business travelers and guests on vacation. Attend...
My girlfriend and I stayed at the DoubleTree by Hilton for two days and we had an outstanding time! The location was great, food was good, and the staff were extremely helpful from the bellhop to the receptionist who checked us in. I had a...More
I recently spend Christmas and New Years for the second time at this location. My family and I were treated like we were a part of the family. From guest services at the front desk (Carla"s) Security, House keeping, food services (Alonzo) and all the...More
2 Thank Bill N
Response from Carlos Behhis M, General Manager at DoubleTree By Hilton Panama CityResponded 26 January 2018
Thank you very much for the time taken to write your wonderful comments. You can trust they will be shared with our staff because they are a great tool to motivate their desire to improve their performance and also to make the necessary...More
Hotel is centrally located in the city. Next to metro line for ease of access to more of Panama City. Staff was very welcoming and eager to help throughout my stay. Carmen and other staff greeted me with a smile at check in. Others were...More
I travelled with 20 students to Panama to do community service in Bocas Del Toro. It was hot and humid. We started in a lovely little hotel on the water with good food and lovely views, but we couldn't all take a shower at the...More
I was not happy staying here. The front desk staff are so stand off ish. No one smiles, I repeat NO ONE SMILES. I mean come on! this is a customer service industry. I checked in and checked out with Sheryln. She has no personality....More
Thank Christopher R
Response from Carlos M, Manager at DoubleTree By Hilton Panama CityResponded 4 weeks ago
Thank you for taking the time to communicate your comments. We really appreciate all the feedback we receive from our guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes.
Please accept my sincerest...More