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Courtyard Panama at Metromall Mall

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Courtyard Panama at Metromall Mall
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Panama at Metromall Mall
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Showing 241: English reviews
Devon, Pennsylvania
Reviewed 17 April 2015

We stayed there one night on our way back from David and enroute to the US. We were early as our flight got in at 10.30 a.m. They were glad to accommodate us early. Pretty close to Tocumen International airport. The MetroMall is right next door. This is a mall typical to the US. The rooms were typical to any...

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Helpful?
Thank arv212
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear arv212. Thank you for sharing your experience in Courtyard Panama at Metromall Mall. It's always an honor to serve clients who visit us for business or pleasure. We love the fact you enjoyed our fantastic location within Metromall Mall and just a few minutes from Tocumen International Airport. I hope you had the time to visit Metromall with more...

Reviewed 23 March 2015 via mobile

Very conveniently located to Tocumen airport. However, the first indication that the cleanliness is lacking are the smudged dirty beverage glasses in the room. There are hand and finger smudges on furniture and framed pictures on walls. The sheets are not bright white and crisp. We used our marriott points for our stay and the front desk clerk seemed to...

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1Thank lafhome
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear lafhome. Thank you so much for your valuable comments. Let me apoligize for the situation you reported to us. I assure you we'll keep working on improve our cleanliness and service. Our mission is to provide a memorable stay in our property. I would like to serve you again in your next trip to Panama, please accept my appology...

San Antonio, Texas
Reviewed 15 March 2015 via mobile

Hotel is one of few airport choices. Being a Marriott member it was a natural choice. I would not go out of my way to stay here again. Staff is very nice. Housekeeping is poor. Shower curtain so moldy I took a photo and am sending it to Marriott HQ. Lots of weird electrical noises all night long . Area...

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3Thank TexasFamilyOf4FromSA
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear TexasFamilyof4FromSA. Thank you so much for sharing your expereince with us and please receive my sincere apolgies for the cleaning situation you experienced We work hard every day in order to improve our cleaning and give the best experience to our clients, We'll keep working and try harder. I really would like to have another opportunity to serve you....

Reviewed 3 March 2015 via mobile

Absolutely excellent service. Pleased with the amenities. I must say that I had no regrets in selecting this hotel during my brief stay in Panama. What's more the staff was able to tailor it's service based on my needs. Would recommend to anyone who wants amongst other things a place in close proximity to the airport

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1Thank John C
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear John C. Thank you for sharing your experience in Courtyard Panama at Metromall. It's great to hear such a good comments about our people and our Hotel. Thank you for been a loyal customer, we can't wait to serve you again. Sincerely, Marcos Romano General Manager Courtyard Panama at Metromall

Guatemala City, Guatemala
Reviewed 2 March 2015

I visited this hotel last year and found it clean, service was very slow, but overall the hotel was well kept. This time the services at the hotel were even slower than the first time, and the cleanliness has gone down considerably. My room was really dirty, shower curtain and bath tub had lots of mold. The carpet in the...

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1Thank Francisco C
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Francisco C. Thank you for sharing your experience with us. Please recieve my apologies for this situation. We're in a continuos training and working hard on the cleanliness in order to improve and give the best expericence to our clients. I kindly ask you for a second chance, will be a honor to serve you again. Sincerely, Marcos Romano...

Avon, CT
Reviewed 28 February 2015 via mobile

No complaints here for this convenient-to-the-airport hotel. We had a room service dinner that was inexpensive and filling. Shower was hot and strong. Our first floor room was very quiet and clean. Check-out was quick and the price was right. Taxi to Tocumen Airport was a non-negotiable $20, but it was a large van.

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Thank Craig B
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Craig B. Thank you for sharing your experience in Courtyard Panama at Metromall Mall. it's a shame your stay was so quick with us. It's nice to relax on the pool area and enjoy the convenient shooping mall just a few steps from our lobby. This hotel is a great option for those passanger with long term international connections...

La Romaine
Reviewed 24 February 2015

This was a nice hotel with friendly and helpful staff that speaks English. It's close to the airport and across the road is Metromall which is great for shopping. The rooms was comfortable, breakfast was delicious, the free wifi worked well and doing laundry was very convenient. Overall this is a nice hotel in Panama to do some shopping that's...

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Thank Happycouple23
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Happycouple23. We appreciate your comments about Courtyard Panama at Metromall Mall. It doesn't matter what's the purpose of your trip, shopping is convenient anytime. In Metromall our guest enjoy more than 300 stores, cinemas, food court, drug stores, supermarket and several restaurant options. Due to my own experience it's great to stay in a place with all those options...

Tubingen, Germany
Reviewed 19 February 2015

The Hotel is a good choice if you want to be closse to the airport. It is well booked and well run. Rooms are clean and modern. There is a stable and free Wifi. Good gym. The brakefast is Ok but not outstanding. Nice pool as well. Staff is very freindly and helpful.

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Thank The_Schwabe
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear The Schwabe. Thank you for your comments about your recent stay in Courtyard Panama at Metromall Mall. It's great to hear those nice comments about our property. We've been working on improve our breakfast experience with a new set up and added more healthy options and now we've a wide variety of fruits. I hope to serve you soon....

Panama
Reviewed 18 February 2015

We use this hotel to stay overnight when departing the country early in the morning. It has always been an enjoyable experience. The desk is super-friendly, the lobby roomy, the rooms clean and quiet. Breakfast is delcious, free parking and airport shuttle a plus. Would love to give 5 stars but the last time I forgot my Jawbone UP wristband...

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Thank jay p
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear Juergen S. Thank you so much for sharing your experience about your stay in Courtyard Panama at Metromall Mall. We love to serve you when you come to our property, thank you for been a loyal customer, we really appreciate your preference. I was wondering if you ask for your Jawbone UP wristband to our staff? Any way I'll...

Greensboro, North Carolina
Reviewed 17 February 2015

We stayed at this hotel due to its proximity to the airport as we arrived around 9 PM in the evening. To my surprise, no recognition of Marriott Gold but we can live with that. The pool area was trashed with beer cans and paper in the pool. When I told the front desk, the girl just said, 'pool is...

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3Thank KumarL1960
Marcos R, General Manager at Courtyard Panama at Metromall Mall, responded to this review

Dear KumarL1960. Thank you for sharing your experience with us. I really apology for the level of service we provided. we just had a meeting and we discussed your feed back. I assure this kind of situation will not happen again. Once again thank you so much for sharing this situation with me, this is the inly way to improve...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
This shopping hotel is just 4 miles away from Tocumen International airport and it's the only hotel located within the Metromall shopping complex, where you will find more than 260 shopping and entertainment venues including department stores, boutiques, coffee shops, restaurants, bars and bistros. This unique shopping complex also offers a free shuttle to Multiplaza Mall, with more than 350 venues for your enjoyment. Our hotel amenities include room service, a fully equipped fitness center, spacious garden pool and business center. Guests can enjoy a buffet or select a la carte in our restaurant Centro which serves breakfast, lunch and dinner. All rooms feature 32" LCD TVs, free Wi-Fi internet with streaming speed access, soundproof windows, 300-thread count Egyptian cotton linen sheets and more. Costa del Este, Panama Viejo, the Panama Canal and other attractions are at your fingertips when you stay with us. ... more   less 

Additional Information about Courtyard Panama at Metromall Mall

Address: Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: $118 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Panama at Metromall Mall 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Panama Metromall Hotel Panama City
Courtyard Panama At Metromall Mall Panama City
Hotel Style:
#7 Family Hotel in Panama City
#12 Romantic Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Panama at Metromall Mall staff and other travellers.
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Questions? Get answers from Courtyard Panama at Metromall Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on both sides”
667danid, 22 Apr 2017 | Read review
“Look for deals to Marriott Rewards members”
C5123GLcarlosr, 7 Oct 2016 | Read review
“All rooms are good”
chinamom62, 21 Aug 2016 | Read review
“Don't take the rooms in front of the elevators, quite of noisy sometimes.”
855guya, 4 Aug 2016 | Read review
“Great view, near the airport, next to Metromall and Los Pueblos.”
nancyrL6827DT, 11 Jul 2016 | Read review
5 of 5