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Metro Hotel Panama

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137 Reviews from our TripAdvisor Community

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Showing 57: English reviews
London, United Kingdom
Reviewed 21 October 2016

I made a booking with this hotel in September. The booking was free to cancel and with no up front payment,just a card to hold the booking. I cancelled as my plans changed. The cancellation was free of charge. I discovered that full payment had been taken and I am having difficulties recovering this. I know in South America card...

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Helpful?
1Thank Herrn D
Reviewed 18 September 2016 via mobile

The hotel was hard to find by most taxis ... when we arrive our room was Clean, comfortable and came with a glassdoor shower, but breakfast was very limited only eggs with toast. the surrounding walking areas was congested with traffic ,garbage and nose..make sure you get a room with working AC

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Thank Khadijah D
Reviewed 5 August 2016 via mobile

The receptionists are Nice and Pleasant but dont speak a Word of english. You must ask for a room with a window when you reserve. Individual bathroom with products, daily housekeeping. Clean but smell of humidity. Well placed, only a block away from the metro. Breakfast is included but little choice

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Thank Jamie L
Phoenix, Arizona
Reviewed 18 June 2016

Overall, this hotel was good. The firm beds were excellent, the hot shower and cold air...big pluses. The staff are friendly and provided good service. The overnight reception was very receptive to an unexpected situation. The minuses...breakfast was less than sparse. This was a big problem as we left on a long journey. Coffee in the lobby is not available...

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Thank klw4307
Elias B, General Manager at Metro Hotel Panama, responded to this review

Dear guest... On behalf of my team, I would like to thank you for staying with us and for taken the time to review our property. We are glad to hear that you had a good stay at Metro Hotel Panama. As we have received many comments, we will be improving the lighting system in all rooms. We hope to...

Germany
Reviewed 13 June 2016

We stayed recently at the Metro hotel and it had been great! Very good location, friendly staff and we felt very well looked after. Ruben was really super helpful and very professional. We definetely want to return!

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Thank 885visitorsybille
Elias B, General Manager at Metro Hotel Panama, responded to this review

Dear visitor... On behalf of my team, I would like to thank you for staying with us and for taken the time to review our property. We are glad to hear that you had a good stay at Metro Hotel Panama. Your comments are taken in consideration in order to keep improving our customer service. We hope to see you...

Melbourne, Australia
Reviewed 20 May 2016

generally OK. Good location, clean, breakfast and staff OK. I would stay again but wont claim that the hotel is a stand out. Unavailability of room until 3 pm was an issue for me as I was an early arrival although baggage storage was available.

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Thank Owen_Isobel_Australi
Elias B, General Manager at Metro Hotel Panama, responded to this review

Dear Owen Isobel... On behalf of my team, I would like to thank you for staying with us and for taken the time to review our property. We are glad to hear that you had a good stay at Metro Hotel Panama. Your comments are taken in consideration in order to keep improving our customer service. We hope to see...

Reviewed 1 April 2016

Great: 1. All staff members are helpful and nice! Kathleen is especially wonderful! 2. The location is perfect. Walking distance to anything you might need. So-so: 1. Street noise was exceptionally loud on the weekends. I expected it and was able to sleep, but it may bother others. 2. Staff did not fix the two issues I reported with my...

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1Thank lost_heritage
Elias B, Manager at Metro Hotel Panama, responded to this review

Dear Lost_Heritage: On behalf of my team, I would like to thank you for staying with us and for taken the time to review our property. We are glad to hear that, even though there were some issues, you had a good stay at Metro Hotel Panama. Your comments are taken in consideración and we are fixing the issues you...

Abu Dhabi, United Arab Emirates
Reviewed 24 March 2016 via mobile

My wife and I stayed here for 5 nights recently. The hotel itself is a bit worn but the staff made our stay enjoyable. Its location was within walking distance of several restaurants and bakeries. The staff; reception, housekeeping and restaurant, were extremely helpful despite the language issue. The breakfast was free and the food was fine. We enjoyed our...

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Thank NSinUAE
Elias B, Manager at Metro Hotel Panama, responded to this review

Dear NSinUAE: On behalf of my team, I would like to thank you for staying with us and for taken the time to review our property. We are glad to hear that you had a good stay at Metro Hotel Panama. Your comments are taken in consideration in order to keep improving our customer service. We hope to see you...

Buffalo, New York
Reviewed 13 March 2016

This was one night stay for me before going to the airport. Hotel is clean , in good location and WiFi worked OK in my room.. Here is what you get for $55-- tiny room, no windows, tiny TV hanged high on the wall. The only way to watch TV is from the double bed down below. Better forget about...

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Thank onstep57
Elias B, Manager at Metro Hotel Panama, responded to this review

Dear OnStep57: Thank you for your comments of your stay . We regret that the staff at the front desk did not explain you the different types of rooms that we have and the amenities of each. In this case, the room they offered was for one person with basic amenities . We have other rooms with double and/or queen...

Reviewed 8 February 2016

Room was good, very clean and comfortable. Nearby car rentals and cabs. Nearby many restaurants. Nearby many malls. I really recommend it, the staff is very respectful and kind, they are always open to help you. The only negative thing is the breakfast it must be more varied.

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Thank Emilio B
Elias B, Manager at Metro Hotel Panama, responded to this review

Dear Emilio... We welcome your comments about your stay in our hotel. We are pleased that your stay was pleasant and we appreciate your recommendation on breakfast. On your next visit, we hope you choose Metro Hotel as your home in Panama City.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Boutique hotel, located in the best shopping and entertaining area of Panama City. Within walking distance to Metro station, restaurants, bars, casinos, night clubs, shopping, and banking area. 30 Minutes driving to Tocumen Airport. Wi-fi in all rooms and lobby. Continental breakfast included. ... more   less 

Additional Information about Metro Hotel Panama

Address: Calle D El Cangrejo, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: $50 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Metro Hotel Panama 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Metro Hotel Panama Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Metro Hotel Panama staff and other travellers.
11 questions
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Questions? Get answers from Metro Hotel Panama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this one, fraud issues.”
 of 5 bubbles herrnd, 20 Oct 2016 | Read review
“Ask for Room with window ☺”
 of 5 bubbles 885visitorsybille, 12 Jun 2016 | Read review
“Tip: make sure to get a room with a window if available.”
 of 5 bubbles lost_heritage, 1 Apr 2016 | Read review
“Back of hotel, 2nd floor or higher ... Quieter”
 of 5 bubbles SnowBirds53, 31 Dec 2015 | Read review
“Ask for a room at the back of the hotel. Others in our group were at the front and said it was a bit noisy.”
 of 5 bubbles Joof13, 24 Dec 2014 | Read review
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