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I booked a room at Sercotel Panama Princess through booking.com and I actually paid more than 60$ per night, which was way too much for what we got. I regret not checking the reviews and deals on TripAdvisor before confirming my reservation, if I had...More
I very much agree with the recent 2017 opinions. I regret I did not check them before on tripadvisor.
We were stupid to believe that price offered was a great deal for 4* hotel and it was also 'genius' with booking so we ended up...More
Thank Kasia P
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 2 days ago
First of all we want to thank you for choosing us on your visit to Panama, based on your comments we already get the temperature of our water heaters up, regarding our staff we are constantly working on service perception improvement, and we...More
Great location, reception staff very "indifferent" (don't know what means "good morning", "thank you" or "please"- and I mean in Spanish even!!!). Hotel rooms very spacious. It's an older, former Sheraton 4 Points. Everything functioning, nice pool, would be quite happy with the hotel, but...More
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 4 weeks ago
Thank you for let us improove based on your comments, we dont recommend to open the room windows for the high humidity in Panamá, but we will inform in a better way to our clients the mechanism to open the room windows if...More
I thought overall the hotel was nice. Not sure if it was 4 star quality, but the employees were nice and accommodating. Always came back to the room to mini cupcakes. I was on the 6th floor so the wifi was pretty bad. The password...More
Thank Guyrin W
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 11 October 2017
Thank you for choosing us on your visit to Panamá, based on your's and other guest comments we improve our wifi speed doble the speed we had before, and we are also working on changing some equipments to improve the conectivity. We hope...More
Hotel is dated and in need of renovations. Staff not friendly if you do not speak Spanish communication is difficult. The pool ( only form of recreation) is in dire need of repair. It is not clean , and an eyesore. The city experienced several...More
US$46 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Casino Hotel in Panama City
#19 Spa Hotel in Panama City
Family Rooms ,
Number of rooms
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Panama Province >
Also Known As
4 Points By Sheraton Panama ,
Four Points By Sheraton Panama Hotel Panama City ,
Response from Bernard B | Reviewed this property |
HI, The Hotel does did not offer hotel/airport transfers when i was there (Oct. 2016). I paid $30 for a taxi from the airport to the hotel . This is the going rate from what I discovered. Maybe check with the Hotel to... More
HI, The Hotel does did not offer hotel/airport transfers when i was there (Oct. 2016). I paid $30 for a taxi from the airport to the hotel . This is the going rate from what I discovered. Maybe check with the Hotel to confirm they are not offering shuttle service...Good luck