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Sercotel Panama Princess

466 reviews
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Traveller (245)
Room & Suite (73)
Pool & Beach (15)
Overview
  • Excellent21%
  • Very good42%
  • Average25%
  • Poor7%
  • Terrible5%
Travellers talk about
“four points”(17 reviews)
“steam room”(6 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (466)Write a Review
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All reviewsfour pointssteam roomdef stay here againfull buffetmini cupcakeswalking distancemulticentro mallfloor roomhotel roomsthree nightsoutdoor poolfitness centercasco viejomarbellasofacasinodistrict
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1 - 5 of 148 reviews
Reviewed 2 weeks ago via mobile

I stayed here for 6 days and it was great. However, I strongly recommend that you DO NOT book with AMOMA.com. The hotel did not receive the reservation from amoma therefore, I had to be sent to another hotel down the street. At 11pm this...More

Thank Solstice63
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 1 week ago

Dear Guest, First of all we would like to thank you for choosing us to be your home in Panamá douring your visit to the City. Your comments are very important for us, and we are very glad that you found us a very good...More

Reviewed 3 weeks ago via mobile

I booked a room at Sercotel Panama Princess through booking.com and I actually paid more than 60$ per night, which was way too much for what we got. I regret not checking the reviews and deals on TripAdvisor before confirming my reservation, if I had...More

Thank Camikat1708
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 3 weeks ago

Dear Guest, First of all we want to thank you for the oportunity you are giving us of improving through your comments, we will analize all your recommendations with our staff. As you pointed on your comment we are working constantly on improving our wifi...More

Reviewed 4 weeks ago

I very much agree with the recent 2017 opinions. I regret I did not check them before on tripadvisor. We were stupid to believe that price offered was a great deal for 4* hotel and it was also 'genius' with booking so we ended up...More

Thank Kasia P
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 3 weeks ago

Dear Kasia, First of all we want to thank you for choosing us on your visit to Panama, based on your comments we already get the temperature of our water heaters up, regarding our staff we are constantly working on service perception improvement, and we...More

Reviewed 16 October 2017

Great location, reception staff very "indifferent" (don't know what means "good morning", "thank you" or "please"- and I mean in Spanish even!!!). Hotel rooms very spacious. It's an older, former Sheraton 4 Points. Everything functioning, nice pool, would be quite happy with the hotel, but...More

Thank Keiser777
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 18 October 2017

Dear Keiser, Thank you for let us improove based on your comments, we dont recommend to open the room windows for the high humidity in Panamá, but we will inform in a better way to our clients the mechanism to open the room windows if...More

Reviewed 9 October 2017

I thought overall the hotel was nice. Not sure if it was 4 star quality, but the employees were nice and accommodating. Always came back to the room to mini cupcakes. I was on the 6th floor so the wifi was pretty bad. The password...More

Thank Guyrin W
Response from SercotelPrincess, Director General at Sercotel Panama PrincessResponded 11 October 2017

Dear Guest, Thank you for choosing us on your visit to Panamá, based on your's and other guest comments we improve our wifi speed doble the speed we had before, and we are also working on changing some equipments to improve the conectivity. We hope...More

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Traveller (245)
Room & Suite (73)
Pool & Beach (15)
Dining (13)
Hotel & Grounds (136)
Bathroom (19)
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$47 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Panama City
#19 Spa Hotel in Panama City
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$47 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Panama City
#19 Spa Hotel in Panama City
Room types
Family Rooms, Non-Smoking Rooms
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