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Hilton Garden Inn Panama

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Hilton Garden Inn Panama
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705 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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UK
Reviewed 2 days ago NEW

Room was spacious, modern and clean. View was good (albeit with dirty windows). Check-in was slow and the agent unfortunately spent quite some time acting as concierge for other guests. The lifts/elevators were completely dysfunctional, and we spent at least 5 minutes to to/from our room each time. Overall an OK experience.

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Helpful?
Thank silly_sausage_3000
Columbia, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 26 November 2016 via mobile

Nice hotel in central location. One block from metro as well. Free wi-Fi, spacious rooms and cable TV with several movie and news channels in English. Casino located directly across the street. Front desk initially hit me with a $110 nightly rate but when I told them that I would just book on line, the price dropped to $85 including...

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Helpful?
Thank Steve C
About Hotel's Favourite Review
Management response:

Dear Steve Thank you for selecting Hilton Garden Inn Panama City for your visit and for sharing your comments online Your comments are of great importance for the permanent improvement of our service, that is why we thank you for taking the time to evaluate your stay in our hotel We would love to be able to serve you again...

Reviewed 1 week ago via mobile

I have been in plenty hotels for business and this is by far the worst. The shower was super disgusting because water stays and creates a moldy surface, which was very poorly cleaned, also the shower drain had hair before I went in and showered. Someone of the cleaning staff has serious hair loss problems because I found hairs in...

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Helpful?
Thank Alexandra M
Folsom, California
Reviewed 2 weeks ago

If you have stayed in an Hilton Garden Inn in the US, you will feel right at home in the HGI in Panama City, Panama. The room, the lobby and the restaurant will be exactly as you would see in the states right down to the cook to order eggs at breakfast. The hotel is centrally located to shops and...

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Helpful?
Thank bigeddude
Management response:

Dear Guest A warm greeting on behalf of all the staff of your Hilton Garden Inn Hotel It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off. We hope for the opportunity to welcome you back in the...

Ontario
Reviewed 2 weeks ago

This hotel is one that truly reflects the standards of Staff and room that can be expected of Hilton. I've stayed in the Hampton in Panama city before, and while that is good, this is better. The DoubleTree in Panama City was terrible. From the moment I lined up at the Reception counter, the staff greeted me with a smile....

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Helpful?
Thank Jason_M_Ontario
Management response:

Dear Jason Thank you for your recent review of your stay at the Hilton Garden Inn Panama We appreciate your positive opinions regarding the treatment received by our team It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid...

Long Island, NY
Reviewed 3 weeks ago

This hotel was nice in Panama City. The air conditioning worked very well, the room was clean, the breakfast was decent. The front desk and the staff were very attentive, a small maintenance issue was fixed quickly. The food in the restaurant was good, with friendly waiters and bartenders. My only, minor, complaint, may have been that the beds were...

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Helpful?
Thank bikerguy516
Management response:

Dear Guest Thank you for your recent review of your stay at the Hilton Garden Inn Panama We appreciate your positive opinions regarding the treatment received by our team I put to your services for any requirement that you may have. If you think that there is something we must improve, it would be a great value for us to...

Reviewed 4 weeks ago

Stayed for business for 2 nights. The hotel was nice at the lobby and dinning room. The room had a strange odor as well as the hallway. Kind of a musty odor. The valet could never be found when we would try to get our car. We actually retrieved the car ourselves twice. It is a goo place to stay...

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Helpful?
Thank kevindL907DA
Management response:

Dear Kevin Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience We are very sad to read your comment and know that you left the hotel with an impression totally contrary to the one we try to convey to all the guests who visit us I put to your services for any requirement that...

Dallas, Texas
Reviewed 8 January 2017

Stayed for one quick night. End of vacation, and needed one room to stay in before heading to airport. Hotel was nice and clean. Shower control was a little quirky - as it didn't stop at hot and cold, but turned round and round, so you had to play with it to figure out where cold and hot really were....

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Helpful?
Thank JackFrosty
Management response:

Dear Jack Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. We want to thank you for sharing your tripadvisor experience. We are very happy to know that you enjoyed your stay. We are honored to have taken care of you and you feel comfortable with the service. We will share your comments with...

Reviewed 2 January 2017 via mobile

Me and my family are staying in Panama City,we all decided to go to the Hilton hotel for something to eat.It was the steakhouse,we all had starters which was lovely,we tried all the starters,them we got the main meal of steak which was great and all the sides.The staff was the best we've had since we've been in Panama.

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Helpful?
Thank Helen-John M
Management response:

Dear Helen I was delighted to read your praising remarks about our Hotel Thank you for taking the time to provide us your feedback regarding your time at our Restaurant Garden Grille We appreciate your positive opinions regarding the treatment received by our team. Best Ragards Raul Arjona General Manager

Naples, United States
Reviewed 26 November 2016

My recent stay at the HGI Panama was a success in every way. The hotel is clean and well kept. The common areas are attractive and comfortable. My room was adequate, offered a panoramic view and a desk for working. The hotel’s central location makes it an ideal launch point for meetings. The staff was excellent, the nightly rate reflected...

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Helpful?
Thank HF1clTS
Management response:

Dear Guest Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off. We hope for the opportunity to welcome you back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Panama

Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: $91 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton Garden Inn Panama Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Panama staff and other travellers.
15 questions
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Grand Junction, Colorado, United States
Scottsdale, Arizona
9 months ago
Newton
over a year ago

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Questions? Get answers from Hilton Garden Inn Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor rooms, on the side of Panama Bay.”
 of 5 bubbles Jason_M_Ontario, 9 Feb 2017 | Read review
“Go high to get away from the noise on the street.”
 of 5 bubbles kevindL907DA, 24 Jan 2017 | Read review
“Higher floors further away from casino noise across street”
 of 5 bubbles JackFrosty, 8 Jan 2017 | Read review
“Ask for a higher-level room with a view of the bay”
  • King Room
  • View from Room
 of 5 bubbles HF1clTS, 26 Nov 2016 | Read review
“All room are more or less the same.”
 of 5 bubbles Ricardo829, 15 Nov 2016 | Read review
5 of 5