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Novotel Panama City

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Calle Jose I Fabregas y Thays De Pons Lado Casa de Mano de Piedra Duran, Panama City 0811 Panama
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$69
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Free cancellation until 30/05/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (439)
Room & Suite (198)
Dining (103)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Daily temperature and symptom checks for staff
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Panama City
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 126 hotels in Panama City
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Panama city is located just 17 miles from Tocumen International Airport and 50 meters from the Via Argentina Metro Station. Excellent location in the financial and commercial heart of the city, with easy access to shopping malls, restaurants and casinos to enjoy the beautiful and exciting city of Panama.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
1077Reviews45Q+A78Room tips
Traveller rating
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Popular mentions
CR2015BXL wrote a review 15 Jan
Brussels, Belgium856 contributions183 helpful votes
+1
Stayed the first 6 nights of my 3+-weeks Panama trip here in December 2021. My Accor status was recognized and I received the upgrade. Staff is friendly and helpful. Corona protocol was followed here. The hotel is very clean. The room was nice, especially the big and clean bed. The linen of the bed was changed every day. The bathroom and the shower were also big. Loved the shower. Only the TV was not working. A bottle of water should be provided for free every day. It does not cost a lot. There was no coffee machine in the room. The fitness room was very small and half of the machines were not working. The air-condition was also not working there. There is no swimming pool in this hotel. The breakfast was quite good. I loved the fruits! The metro station is not far from this hotel. So very easy to get around, or by Uber.
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Date of stay: December 2021
Location
Service
Sleep Quality
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Response from Katherine Solis, General Manager at Novotel Panama City
Responded 1 week ago
Dear CR2015BXL, Thank you very much for your recent stay and your nice review. We are glad to hear that you have enjoyed the facilities of our hotel. Our apologies regarding the inconvenience with the television in your room and the machines in the fitness room; thank you for informing us, in this way our technician can follow up on these issues. We cannot wait to welcome you again in 2022 and we wish you a very Happy New Year ! Eric Franco A Guest Service Manager
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KONSTANTINOS_CRETE wrote a review Aug 2021
Heraklion, Greece166 contributions121 helpful votes
I didn’t stay at this hotel do you when I arrive at the hotel even even if I had confirmation booking the hotel was closed and they didn’t get any preop notice about it so I had to search for Hotel at the middle of the night without have any help at the end i found one and i had to spend much more money for my stay I sent compliance email to Accor but even still now no one contact me or get any answer for them This is my first time I face with such bud situation
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
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Location
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Response from Katherine Solis, General Manager at Novotel Panama City
Responded 12 Nov 2021
Dear KONSTANTINOS_CRETE , Thank you very much for taking the time to share your comments regarding Novotel Panama City. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our reservation department in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to serve you better in the near future. Sincerely, Eric Franco A. Guest Service Manager
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Steinthor wrote a review Apr 2020
Iceland252 contributions175 helpful votes
I stayed at this hotel for 2 nights back in February and I had a really nice stay. I was in one of the executive rooms as a treat after travelling around Central America for couple of months. It was very clean and had everything I wanted, bed excellent and pillows just right. Bathroom huge and shower brilliant. I did not have a meal at the restaurant but breakfast was very good. Location great and allowed me to walk safely all over at any time. I had all my laundry done and it was a fair price. Staff were all friendly and helpful, although no one seemed in a hurry. Only negative thing I can say is that there seemed to be no specific opening time on the lobby bar. It was always closed when I checked do I couldn’t get my complimentary drink as an Accor member. Hope that will be fixed if I find myself back in Panama City. And yes, the view from the upper floors is spectacular.
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Date of stay: February 2020Trip type: Travelled solo
2 Helpful votes
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Luis C wrote a review Mar 2020
New York53 contributions19 helpful votes
Clean room. Comfortable beds and pillows. Good location close to good restaurants and to public transportation (and taxis are very cheap, Uber even more), safe area to walk around, one block from public park, very good restaurant.
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Review collected in partnership with this hotel
Date of stay: February 2020
Room Tip: Try to get upper floor for better view. Don't take Volvic water from room mini bar: will cost...
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Response from EfrancoNovotel, Front Office Manager at Novotel Panama City
Responded 6 Mar 2020
Dear Luis C, What a wonderful review! We truly appreciate your comments about how well was your stay at Novotel Panama City. We all work so hard for high guest satisfaction, such as yours, because we believe our guests deserve the very best. I will be sure to pass along your kind words to our entire team. Thank you for choosing the Accor family, and we look forward to welcoming you back anytime! Eric Franco A Guest Service Manager
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blairhankins33 wrote a review Feb 2020
San Jose, Costa Rica83 contributions59 helpful votes
A good tourist and business hotel. Great - location just a block or so from Via Argentina with its broad selection of restaurants. Also, one block from Panama Metro stop. The hotel restaurant is just ok, but there are so many options nearby, so not an issue. Also, the bar seems to have weird hours, often closed in the evening. But a great room & location for the price. No complaints. Would stay there again.
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Date of stay: February 2020
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2 Helpful votes
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Response from EfrancoNovotel, Front Office Manager at Novotel Panama City
Responded 3 Mar 2020
Dear blairhankins33, We very much appreciate your comments regarding your stay at the Novotel Panama City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, allow me to express my apologies if you encountered any situation with the food and beverage department. This type of comments help us to assure the commitment we have with our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Franco A. Guest Service Manager
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PRICE RANGE
US$56 - US$77 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
100
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Frequently Asked Questions about Novotel Panama City
Which popular attractions are close to Novotel Panama City?
Nearby attractions include Habla Ya Spanish for Travelers - Day Classes (0.4 km), Bingo 90 (0.3 km), and Los Cedros (0.3 km).
What are some of the property amenities at Novotel Panama City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Panama City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Panama City?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Panama City?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Novotel Panama City?
Conveniently located restaurants include Lucca Trattoria Moderna, Mentiritas Blancas, and Siete Mares.
Are there opportunities to exercise at Novotel Panama City?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Novotel Panama City?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Panama City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Panama City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Novotel Panama City?
Many travellers enjoy visiting Capilla San Jose (3.8 km), Plaza de Francia (7.2 km), and Panamá Viejo (4.5 km).