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Dreams Delight Playa Bonita Panama

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1,292 Reviews from our TripAdvisor Community

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Showing 798: English reviews
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Atlanta, Georgia
Reviewed 3 days ago NEW

This hotel has terrible service, When I checked in and enter in room, no ac was working and it was kind of very late so I did not bother to call to desk. Next day I complain about it, nothing happen,so i ask for new room, they said sold out, they clean the room but did not change towels, third...

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Helpful?
Thank shivas60
New York City, New York
Reviewed 3 days ago NEWvia mobile

The hotel is approx 25 minutes from the PTY airport without traffic. The staff greets you with champagne and proceed to check you in. The lobby is beautiful and has an open concept. My room (delux)was clean, big shower, overall very clean. The staff seems exhausted not much of a smile or greeting in comparison to other resorts. Lack of...

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Helpful?
Thank Tbutterfly77
Allen, Texas
Reviewed 3 days ago NEW

The ocean water at the beach is polluted because of the Canal and all the ships. Nasty water. The adult pool water was always cloudy. And the edges had Mildew and Allege growing everywhere. Not Clean around the pool area. Food was very sub par compared to other Dreams. We will not go back nor recommend to our friends. Loved...

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Helpful?
Thank Jerry D
Oak Ridge, New Jersey
Reviewed 4 days ago NEW

Our party of three arrived on March 11 through March 17, 2017. Due to the excessive Friday evening traffic, we arrived at Dreams Delight at 10:00PM. There were others who also arrived at that time. All restaurants close at 10:00PM. We ran in last minute to grab something since we hadn't eaten meal since the morning. No one greeted us...

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Helpful?
Thank r0selark
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, thank you for sharing your experience. Management will be on top of these comments and take the appropriate corrective actions. Yes, there is some language barrier with some staff, but they are willing to assist and do try hard to satisfy guests requests. Hope to have you with us again and be able to offer a more enjoyable...

New York City, New York
Reviewed 4 days ago NEW

The room was beautiful as we paid for a junior suite. Although we had room service, we never got it, and had to keep calling for room service. They never restocked the refrigerator. I love Panama and the people at the resort, but would not waste a dime going back to this resort. Not worth it....by the way, the sand...

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Helpful?
Thank chandralall
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, appreciate sharing your experience with us. We will addressed the room service inconvenience immediately and be able to offer the service in a more efficient way. Glad you liked Panama. We do hope you come back to Panama and give us another opportunity to offer a more pleasurable experience. Sincerely, Ana Raquel Eleta Marketing and Social Media Manager

Toronto
Reviewed 5 days ago NEWvia mobile

I read quite a few reviews before coming to Dreams Delight and I wasn't sure what to expect. I kept an open mind. I've been to quite a few all inclusive resorts so I was able to compare to others. My summary of this vacation is it was quiet, relaxing and the weather was impeccable. I was looking for all...

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1Thank HappyTravelsToronto
Reviewed 5 days ago NEWvia mobile

We recently returned from a week long stay at Dreams, Playa Bonita. The setting was beautiful with the pools right next to the ocean. We had a constant view of the ships/barges lined up to go through the Panama Canal! Pleasant, helpful staff. Nice room with a perfect ocean view! One incredible disappointment was in the restaurants throughout. Overall, we...

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1Thank Eileen B
Los Angeles, United States
Reviewed 1 week ago NEW

We read all the previous reviews and had low expectations, but were still disappointed. We stayed here for a wedding, and this was without a doubt, the worst hotel visit I've ever had, including $5/night hostels in Southeast Asia and budget motels in the dregs of Ohio. Do not stay here if you have a choice. The Grounds Unlike every...

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5Thank Pooja S N
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, Thank you for your comments. We appreciate the time you have taken to let us know about your experience during your stay with us. We will take note of the service details mentioned and work on the appropriate corrective actions in order to offer the service our guests expect. The Chef is getting very much involved with the...

Forest Park
Reviewed 1 week ago NEW

I will list good, bad & things resort can't control. ALL staff speak and understand English room not ready when I arrived. not till 4;30 Room was nice bed soft shower strong nice views Housekeeping poor, only showed up if forced skipped cleaning room two days. bath linen sparse sand on floor most days. mini bar; web site states restocked...

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Helpful?
2Thank moocoww
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, Thank you for sharing your comments. Management will be addressing with each department the negative comments mentioned and take corrective actions to improve housekeeping service and dining experience. Please know that Management do care for all the guests staying with us and try its best to provide solution to all problems in a timely manner. Hope you visit...

Houston, Texas
Reviewed 1 week ago NEWvia mobile

The service at the hotel is horrible!! They don't believe in hospitality at all. The food is bad also ! We are out three of the four nights. They say that they will fill the mini bar every alternate day but that's not true. The mosquitoes is a totally different story.

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1Thank jasdeepl2016
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, thank you for your comments. We are continuously working with our staff team reinforcing service standards, in order to offer the level of service our guests are expecting. Hoping we have an opportunity to have you with us again and give an improved service experience. Sincerely, Ana Raquel Eleta Marketing & Social Media Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
In the unique destination of Panama, guests can experience beaches, rainforest, mountains and city—all from Dreams Delight Playa Bonita Panama. Located on Playa Bonita, the closest beach to Panama City and literally meaning "beautiful beach," Dreams Delight Playa Bonita Panama is perfect for special romantic getaways and memorable family vacations. 11 seaside towers offer 307 luxurious guest rooms and suites with jungle walkways and stunning views. Gourmet a la carte restaurants, bars and lounges are all included our Defined Delights™* vacation concept—where all your vacation essentials are included. Nearby, guests can visit the Panama Canal, Panama City's colonial district, designated a UNESCO World Heritage Site or the largest mall in the Americas. Everyone has their own idea of a Dream vacation, and it can all be found at Dreams Delight Playa Bonita Panama. ... more   less 

Additional Information about Dreams Delight Playa Bonita Panama

Address: Road to Veracruz km 7 | Arraijan District, Panama City, Panama (Formerly Secrets Playa Bonita Panama)
Region: Panama > Panama Province > Panama City
Price Range: $281 - $1,078 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Delight Playa Bonita Panama 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Intercontinental Playa Bonita Hotel Panama City
Intercontinental Panama City
Intercontinental Playa Bonita Resort
Playa Bonita Panama
Dreams Delight Playa Bonita Panama Panama City
Hotel Style:
#11 Romantic Hotel in Panama City
#15 Spa Hotel in Panama City
#23 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Delight Playa Bonita Panama staff and other travellers.
166 questions
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Questions? Get answers from Dreams Delight Playa Bonita Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the ocean”
 of 5 bubbles r0selark, 22 Mar 2017 | Read review
“We had the junior suite which was "you get what you pay for" - the room was amazing.”
 of 5 bubbles chandralall, 22 Mar 2017 | Read review
“Don't stay here.”
 of 5 bubbles poojasn, 19 Mar 2017 | Read review
“higher is better for view. fun to see all the ships waiting to enter the canal”
 of 5 bubbles moocoww, 19 Mar 2017 | Read review
“5th and 4th floor have the best views. 3rd floor is the main lobby area so 4/5 are not far.”
 of 5 bubbles kaya_pudlo, 18 Mar 2017 | Read review
5 of 5