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Courtyard Alexandria

129 reviews
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Traveller (14)
Room & Suite (35)
Dining (6)
Overview
  • Excellent48%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Reviews (129)Write a Review
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58
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All reviewscourtyard by marriottfront deskcustomer service representativelobby area was cleanfire pitstayed here for one nightwent out of her waystaff was friendlyvery nice hotelroom was largeroad triprooms were cleaneasy accessbistrosignallouisiana
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1 - 5 of 128 reviews
Reviewed 11 January 2018

First time in Alexandria and I was very impressed with this hotel. First, I want to say that Kaitlyn at the front desk could teach a class on how to welcome a guest. She was polite, welcoming, and friendly - greeting each member of our...More

Thank travelduck111
Response from Samuel K, Assistant General Manager at Courtyard AlexandriaResponded 4 weeks ago

Thank you for your feedback on our hotel. We will share your review with our staff to encourage them along the way. It is always a pleasure to read such positive comments. We hope that you return to our hotel in your future travels. Sincerely,...More

Reviewed 28 October 2017

The dictionary defines “Hostage” as: "A person held by one party in a conflict as a pledge pending the fulfillment of an agreement". The Courtyard by Marriott Alexandria (Louisiana) seems to define "Guest" the same way. Perhaps "hostage" is a little strong. However, that is...More

Thank RN_Road_Warrior
Response from Samuel K, Manager at Courtyard AlexandriaResponded 31 October 2017

RN_Road_Warrior, Thank you for taking the time to write a review. Your feedback has been shared within our organization accordingly. We'd love to speak with you about this more in depth. Please feel free to contact either myself or our General Manager, David at the...More

Reviewed 27 October 2017

Very nice hotel! Staff are friendly and helpful. The staff at the Bistro were also very nice. Food was tasty. Room was large, clean and quite. The van drivers were prompt and courteous. As always, Marriott provides consistently quality service. .More

1  Thank Dayne D
Response from Samuel K, Assistant General Manager at Courtyard AlexandriaResponded 10 November 2017

Thank you for staying at the Courtyard by Marriott Alexandria and for taking the time to right such a great review! We are delighted that you thoroughly enjoyed your stay with us. Thanks for staying with us at the Courtyard by Marriott Alexandria and we...More

Reviewed 16 October 2017 via mobile

I don’t usually travel alone so I wanted to get to the hotel before dark. That didn’t happen but all was good! Staff was extremely pleasant and the room was nice. If you are traveling with family, friends or solo and in the Alexandria, Louisiana...More

Thank cajunfun
Response from Samuel K, Assistant General Manager at Courtyard AlexandriaResponded 18 October 2017

Dear Guest, Thank you for your kind words. It is always a pleasure to read such great comments. Your comments will be shared with the staff to help us to continue to grow. Please do not hesitate to come again. Yours in Hospitality, Samuel Kyles...More

Reviewed 12 September 2017

As above, we were booked into this hotel by our travel company in the UK who obviously knew a thing or two about Alexandria; a non descript city with nothing going for it whatsoever other than a one night stay over. The hotel was very...More

Thank James H
Response from Samuel K, Assistant General Manager at Courtyard AlexandriaResponded 13 September 2017

Thank you for your kind words. It is always good to share such wonderful comments with the staff as we strive to provide a great stay for all of our guests. Please do not hesitate to visit us again whenever you are in town. Yours...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$97 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (35)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"The best way to get a good room? Go to a different hotel!!"
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"all rooms should be quiet due to the location of the hotel not near a busy road"
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"all the rooms were good"
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"Uneven, high numbers are towards the back and more quiet"
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