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Baymont Inn & Suites Alexandria

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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Azle, Texas
Reviewed 1 week ago

The hotel staff here is beyond amazing. Great people, great prices. Very welcoming, and inviting. The rooms were clean and comfy. Very quiet, woke up feeling rested. I would highly recommend this hotel to anyone passing through.

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Helpful?
Thank tiffanystevens350
Baton Rouge
Reviewed 2 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank H6120GSjessical
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

New Orleans, Louisiana
Reviewed 3 weeks ago via mobile

So disappointed! I was looking forward to spending my points on a nice overnight stay after living for 2 months in a camper post August flood, awaiting my home to get renovated . When I walked into the first room the toilet was stopped up and near overflowing. After we told the staff we were given another room. The whole...

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Helpful?
Thank M L
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. I apologize for the issues you experienced during your stay with us. We are will be undergoing renovations to our rooms starting next month.

Hammond, Louisiana, USA
Reviewed 4 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank Cora W
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Columbia, South Carolina
Reviewed 10 December 2016

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank D1478EJlaurad
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Fort Smith, Arkansas
Reviewed 2 December 2016

Review collected in partnership with Baymont Inn & Suites
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Thank randolphv503
Birmingham, AL
Reviewed 23 November 2016

This is a large hotel and is currently undergoing some renovation, but that didn't cause any issues. The room was actually quite nice, but was smelling strongly of cleaning products as if somebody emptied a whole bottle of Febreze in there. Unfortunately the windows don't open so the smell remained. However, the beds were very comfortable, with very nice, fluffy...

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Thank dokness
Lake Charles, Louisiana
Reviewed 13 November 2016

The lobby area is fine, remodeled but they had roof leak and wallpaper in hallway buckling and pulling away. The room lights where Pitted & moldy looking. They should have all been replaced before renting room. Room was large but bedding not the best and bed not that comfortable but ok. Broken Springs in lounge chair. Breakfast- only waffle batter...

Review collected in partnership with Baymont Inn & Suites
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Thank sonjam75
Reviewed 6 November 2016 via mobile

You get what you pay for. So basically we had to stay here for 2 night due to a event being held at the Convention center next door. The hotel was clean and they provide a breakfast service in the morning. Staff was ok-ish. However the room were interesting, from ripped bed skirts to really horrible cleaning supplies use to...

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Helpful?
Thank NickyIvy
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. I apologize for the issues that you experienced during your stay with us. We are currently under renovation and are in the process of replacing the linens. I have reviewed the proper cleaning procedures with my staff again so that we are not making our hotel uncomfortable by over using the cleaning products. I hope...

DeRidder, Louisiana
Reviewed 6 November 2016

Our phone didnt work, had to use my cell to call the front desk to ask for an extra blanket. The bed was not very comfortable but that is something I can deal with...everyone is used to their own bed. I booked my room through Expedia, which was my first time doing so, and accidentally booked two rooms at different...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Tjleech
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. I am sorry to hear that you were unable to cancel your reservation with us through Expedia. We do understand that accidents happen, and have never refused to cancel a reservation with no charge on our end in that event. We are currently under reservation, I do hope that you don't give up on Wyndham...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Baymont Inn & Suites Alexandria

Address: 2301 N MacArthur Dr, Alexandria, LA 71303 (Formerly Sai Hotel & Convention by Magnuson-Alexandria)
Region: United States > Louisiana > Alexandria
Price Range: $100 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Alexandria 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Baymont Inn And Suites Alexandria Hotel Alexandria
Baymont Inn Alexandria
Alexandria Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Alexandria staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only way to get a good room is to not stay here!”
  • desk chair
  • No fitness room
  • stains on sheets (second day)
  • mildew on shower curtain
  • mildew on shower curtain
  • rusted hinges on bathroom door
  • rust on lampshade
  • top of lampshade....ewwww!
 of 5 bubbles LALady16, 27 Apr 2016 | Read review
“Dont bother staying here!!!!”
 of 5 bubbles carriek888, 26 Jun 2015 | Read review
“The top floor is generally the quietest area. You do not have to listen to others walking around!”
 of 5 bubbles CTinAR, 23 May 2015 | Read review
“Be prepared for the 200 dollar required hold.”
 of 5 bubbles crystall321, 28 Apr 2015 | Read review
“All are good spots”
 of 5 bubbles ByronR129, 27 Jul 2014 | Read review
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