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Crowne Plaza Annapolis

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Crowne Plaza Annapolis
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542 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Reviewed 30 May 2014

I am a regular guest at this hotel and I've noticed over the last year that the rooms are in serious need of renovation. The hall and room carpets are stained, to furniture and picture frames nicked or damaged in some way and the furniture shows sign of wear. On a recent stay on the club level, the hostess spent...

1Thank lfulton_123
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

lfulton_123 I am sorry we were not up to your standards with the condition of the rooms, please accept my apology. However we truly appreciate you coming back over and over due to the great service we provide, we believe service and cleanliness is key to making our guest happy. We look forward to seeing you again in the future!

Reviewed 28 May 2014

Very good location along Hwy 50 for easy access to close retail and downtown. As with many window HVAC units, there was a vibration that made a quiets night sleep difficult. We arrived late and did not ask the desk to change rooms.

1Thank KanKansas
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

KanKansas, thank you for letting everyone know we have a nice hotel with a good location! We hope you come back and see us again soon.

North Myrtle Beach, South Carolina, United States
Reviewed 27 May 2014

I love staying at the Sheraton Annapolis. My son loves the pool and I love the club lounge. The staff is always accommodating and I find the Sheraton to be my home away from home. Thank you April, Daryle, and the restaurant staff.

Thank Russell A
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Thank you so much for taking the time to let everyone know that Everything was Excellent from your visit. We truly love to hear how well we do and it gets the team excited to see such great reviews. We appreciate you taking time out of your busy day to post your comments. I know we will see you back...

Orlando, Florida
Reviewed 20 May 2014

I really expect more from a Sheraton. The bed linens were poor and the shower drain was very slow. The TV selections were heavy on news and sports, but the rest was poor at best. Beware, the breakfast costs $12.50.

Thank CherokeeMan
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

CherokeeMan, I am sorry we did not meet your expectations and hope you can forgive us. We take pride in our hotel and I am sorry we failed you. I hope that in the future you give us another chance so we can show you the true hospitality you deserve.

Montross, Virginia
Reviewed 19 May 2014

My husband and I had the opportunity to stay there and while on my way I became ill running a fever. I just wanted to say the entire staff was very helpful, but one individual went out of his way with his kindness, Tim the Food and Beverage Manager he prepared a special meal and sent a get well card...

Thank 638angie
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear, 638angie thank you so much for the wonderful review and letting everyone know about our Outstanding Service. The team takes pride in the hotel and I am glad we exceed your expectations! We look forward to you coming back soon!

Hershey, Pennsylvania
Reviewed 4 May 2014

Husband and I went to explore Annapolis and this was a great hotel for the price paid. It's not in downtown but the free shuttle service is very easy to use and the man who drives on Saturdays is wonderful! He was so personable and entertaining. The front desk service was wonderful. They permitted us to check in early since...

Thank ktkidsmhs
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear ktkidsmhs, thank you for the wonderful review and letting everyone know what a great hotel and awesome hotel employee's we have. We all work very hard to please all our guests and I am happy to hear we exceeded your expectation. We look forward to you coming back soon!

McKinney, Texas
Reviewed 2 May 2014

This was a very good hotel with very friendly staff, free shuttle bus to downtown Annapolis. The Food and Service was very good at Annapolis Bar & Grill. The waiters Sulma was very polite and very kind to the guests.

Thank Ali F
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Ali F, thank you for the wonderful comments about the hotel and staff. We take pride in our hotel and taking care of our guests, I am glad you notice. Come back and see us soon!!

Scranton, Pennsylvania
Reviewed 1 May 2014

The hotel is located very close to the downtown area and conveniently located near shops and restaurants. The staff was very friendly, check in was quick. The only bad part of the stay is the elevators, very slow. There is a free shuttle to the downtown area. The room must have been redone very recently. The room and bathroom were...

1Thank Ljmscope
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Ljmscope, thank you so much for letting everyone know about our great customer service and our beautiful rooms! Thank you for staying with us, and we look forward to you coming back soon!

San Diego, California, United States
Reviewed 25 April 2014

Very big spacious hotel. Arrived late and was warmly greeted by a friendly staff. Check in was quick and we were in our room in under 10 minutes. The room itself was large, clean and very comfortable. Just did one night but it was very nice and quite.

Thank Eve S
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Eve S it was great to see you take the time to write such a nice review, it is much appreciated. The staff works very hard to please and take care of all our guests. We hope you come back to see us soon!

New York City
Reviewed 22 April 2014

We stayed there last weekend and had a really great time. I was concerned with being so far from downtown but learned they have a great free shuttle service which operates till about 11 oclock that brings you right downtown then picks you up again. No problems there, I believe his name was Sherone, he drove the bus well and...

Thank GargoyleH8
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear GargoyleH8, thank you for taking time out our your busy day to write a review and talking about our great hotel an super staff! We take pride in delivering great service and I am truly glad you noticed. Thank you again, and we look forward to seeing you real soon in the future!

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 

Additional Information about Crowne Plaza Annapolis

Address: 173 Jennifer Road, Annapolis, MD 21401 (Formerly Sheraton Annapolis Hotel)
Region: United States > Maryland > Annapolis
Price Range: $137 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Annapolis staff and other travellers.
6 questions
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Long Island City, New York
2 months ago
New York City, New York
6 months ago
8 months ago

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Questions? Get answers from Crowne Plaza Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room NOT facing the interstate.. quite loud otherwise”
 of 5 bubbles Gabrielle71, 8 Nov 2016 | Read review
“Cheesecake Factory nearby, Green Turtle, Famous Dave's, etc.”
 of 5 bubbles jani222, 2 Nov 2016 | Read review
“Rooms facing the front parking lot would be the quieter.”
 of 5 bubbles JoyDeVoyage, 19 Sep 2016 | Read review
“My kids love the indoor pool!”
 of 5 bubbles SoftPig, 13 Sep 2016 | Read review
“There wasn't much traffic or noise on the 6th (top) floor”
 of 5 bubbles TropicalLover, 12 Sep 2016 | Read review
5 of 5