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Hotel UMass

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Hotel UMass
Hotel UMass
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441 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Reviewed 23 July 2014

Istayed a week and I found this a very comfortable spiffy well run hotel. Iwas impressed. In years past, it wasn't this way. One drawback--that won't affect many people. Walls were a bit thin if people are making *excessive* noise--but it happened only once in a week.

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Thank peter e
Boston, Massachusetts
Reviewed 16 July 2014

We really enjoyed our stay at the Hotel UMass. The best part of the visit was the onsite restaurant. The setting is very casual but the food was amazing. There were TV's all around to make it interesting and you have access to a full buffet and they serve a large array of food. There was chicken, pork, sushi, stir...

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Thank Erika M
Boston, Massachusetts
Reviewed 11 July 2014

We stayed at the Umass Hotel while our son went to New Student Orientation.. The room was clean and the King size bed was very comfortable. After check in at around 6:30 Sunday we ordered a cot for our son and went to dinner. We assumed that the cot would be in our room when we returned but it wasn't....

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Thank Barry E
Croton on Hudson, New York
Reviewed 8 July 2014

This is my first experience at Hotel UMass, and for visiting parents, the on-campus location trumps everything else. As noted in previous posts, the walk from the parking garage to the hotel is confusing and, well, parking garage-like, but once one finds their way to the hotel lobby, the experience improves. The hotel is clean, comfortable and in the middle...

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Thank TravelGirl10520
Columbia, Maryland
Reviewed 24 June 2014

Please note: I am rating the party services at the Campus Center, not the hotel rooms. UMass Amherst's Campus Center is a great place for parties. The space was comfortable and easy to get to for out of town guests, who can also stay at the hotel. The dance floor is to the side of the sitting area, which to...

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1Thank Illysa I
Reviewed 23 June 2014

I attended a week long dissertation retreat and decided to stay at Hotel UMass for the first time. I found the hotel exceptionally clean, my room had a beautiful view of the campus grounds, the television worked great and provided quite a few options in terms of channels with different languages, I had excellent access to the internet, the atmosphere...

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Thank Saozinha d
Saint Johnsbury, Vermont
Reviewed 22 June 2014

After a late night escape from a nasty sheet incident reviewed elsewhere, I searched for a well rated hotel anywhere near me. The closest I could find was this hotel, 45 minutes from my original hotel adventure. I just couldn't stand the thought of being in another smelly, creepy dirty room that night. I rode my motorcycle through the night...

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Thank Paul N
Freehold, New Jersey
Reviewed 19 June 2014

Fairly good experience until checkout. Room had no refrigerator and could hear elevator all night. Looking to watch Stanley Cup Final on Saturday night at UPUB and was advised that it was not open as being renovated for a month. What was really bewildering was that I requested a one hour late checkout (11:00 to 12:00) so my daughter, who...

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1Thank lacrossedad44
East Brunswick, New Jersey
Reviewed 18 June 2014

Third time at this hotel and everytime is great. Fantastic location for all things UMass, Amherst. Staff is great and friendly, cookies on ariival are yummy, and breakfast is good. Already have move in day reservations and expect to stay here many more times over the next 4 years as my son enters his freshman year in the fall.

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Thank Lisa A
Reviewed 18 June 2014

The entry from the parking garage was like the catacombs or a construction zone. Made my friend and I a little nervous but we needed to get ready for a wedding we were attending. We were told at the desk that we couldn't be on the floor with other guests as the rooms weren't ready so we were given keys...

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Thank maggieri

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: $210 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
11 months ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
 of 5 bubbles gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
 of 5 bubbles Valuinvst, 31 Oct 2016 | Read review
“High floors have great views of campus”
 of 5 bubbles roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
 of 5 bubbles SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
 of 5 bubbles spellboundmom, 16 Aug 2016 | Read review
5 of 5