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Sonesta ES Suites Andover

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Sonesta ES Suites Andover
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267 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Las Vegas, Nevada
Reviewed 3 days ago NEW

It's a little known fact that if you stay at this hotel, your room only is cleaned once a week. Light cleaning is all the provide. They do not tell you this at check-in so when you raise concerns, no action takes place. This is poor customer service. Breakfast is pretty much the standard for most hotel free breakfasts. Elevator...

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Stowe, Vermont
Reviewed 3 days ago NEW

We stayed as a girls high school hockey team and was very satisfied with the hotel. We have stayed at two other Sonesta's and all have been quality stays. Rooms were clean and equiped. Meals were decent quality.

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Painted Post, New York
Reviewed 5 days ago NEW

The hotel is a little hidden, but right off the main high way. It is clean and very cozy. The people at the service desk are always so nice. The rooms are great, they have suites so if your grow children go, you have a main living and kitchen. We haven't used it but it is pet friendly, too. We...

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Thank Teresa P
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Teresa P, thank you so much for leaving such a great review. I am really glad that you enjoyed your stay with us, and we hope to see you again soon.

New Jersey
Reviewed 3 weeks ago via mobile

We stayed in a 2 bedroom, 2 bathroom suite. It was very clean upon arrival. There is a common area with a small kitchen. The kitchen had a full size fridge, which I was comfortable putting food in, 2 burner stove and a microwave. Both get rooms and bathrooms were a good size. 4 of business stayed comfortably. My 80...

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1Thank Amworks
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Amworks, thank you so much for the great feedback from your stay with us. I will pass on your experience to our managers so that we can improve on some areas for your next stay. We look forward to seeing you again soon.

Dieppe, Canada
Reviewed 3 weeks ago

Very nice facility, I like the updated lobby and guest rooms, having beer available on Tap is a nice touch. There could be better signage as we approach the facility and better lighting at the roadside to see where the entrance is.

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Thank rogercL1893HN
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

rogercL1893HN, I'm really glad that you enjoyed yor stay and got to enjoy the pour, our hotel bar. We are a little tucked away inside the technology park here, and appreciate your feedback about lighting in the park. We will be sure to pass on your feedback to the company that manages the business park. We hope to see you...

Jamesville, New York
Reviewed 3 weeks ago

We needed a hotel for family members coming in for a funeral. There are several hotels clustered together in this location, but Sonesta had 2-bedroom suites with a king bed, two queens, and a sofabed -- just what we needed. A couple of issues: the bath tub was dangerously slippery in the king bedroom, and there was no grab bar....

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Thank Elizabeth S
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Elizabeth S, thank you for sharing your impressions from your recent stay. We really value our guest's suggestions and I will be sure to share your feedback with our managers. I'm glad that our 2 bedroom suite provided the space that worked for your family, and we hope to have you back as our guest for a different occasion.

Lisbon, Portugal
Reviewed 3 weeks ago

Was great having a suite so our little one could sleep while we were still awake! The breakfast was very good and the staff was eager to help. Location wasn't ideal (we were attending events in Andover town and this was further out) but couldn't beat the price and the room.

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Thank NorNor82
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

NorNor82, I'm so glad that you enjoyed your recent stay with us. We really appreciate the feedback that our guests provide and we hope to see you again soon.

Bengaluru, India
Reviewed 4 weeks ago

I stayed here for 2 weeks on a business travel. Summarized below is my review: Pros - On the whole a very well-maintained and clean property - Surrounded by a quiet locality though not too far from the freeway as well - Rates are lesser compared to other branded chain of hotels in and around Andover Cons - Staff stick...

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Thank Krishnan30
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Krishnan30, thank you for sharing your experience with us. I'm glad that you enjoyed your stay and we would love to hear your thoughts on additional items that we can rotate into our breakfast offering. We hope to have you as our guest again.

Rochester, New York
Reviewed 4 weeks ago

We love staying at the Sonesta they don't give rewards for booking a group though since they give you a discount most other hotels still give rewards with group discounts. Food is good love the 2 bedroom suites

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Thank Donna R
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Donna R, thank you for sharing your experience with us. We do have some changes coming to our rewards program and we look forward to having you as a customer. Happy Holidays!

Eindhoven, The Netherlands
Reviewed 4 weeks ago

Overall I was very unhappy with my totall stay of 2 nights. Noisy hotel, doors do not feel solid after lock, and breakfast was very poor... i would not go back there if I have the chance to pick for instance a Marriott.

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Thank Niek M
Paul W, General Manager at Sonesta ES Suites Andover, responded to this review

Niek M, we appreciate you sharing feedback from your recent stay. I apologize that we did not provide an excellent experinece during your stay and we hope that you will try us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Located within minutes of Boston, the award winning all new Sonesta ES Suites Andover is ideal for project teams, relocation, temporary housing, corporate housing, extended stay or leisure travelers alike. Our recently re-imagined all-suite hotel features studio, 1 bedroom and 2 bedroom/2 bath suites, all with full kitchens. We feature such attentive amenities as a complimentary hot breakfast buffet, free everywhere wireless and DSL lines, complimentary laundry, a midweek corporate van shuttle, evening dinner reception Tues - Thurs with beer/wine available for sale, 24 hour business center, 24 Hour fitness center, 24 hour store on-site, heated outdoor pool, BBQ grills (summer BBQ's), sports court, courteous and professional guest service and several other extras that will make your stay a special one. Whether staying for business with Phillips Medical, Verizon, Raytheon, the IRS in Andover or any of the many corporations in our area, the Sonesta ES Suites is ideal. The hotel is also within minutes of Canobie Lake Park (ask about our summer package!), Tsongas Arena, the Verizon Center in Manchester NH, University of Massachusetts Lowell, Merrimac College and Phillips Academy. Within a short drive you will find Salem Massachusetts (Witch City), the coasts of Cape Ann and Southern New Hampshire or the excitement of Boston at the TD Banknorth Garden, Boston Convention Center, Faneuil Hall, Freedom Trail, Newbury Street or Fenway Park. We look forward to warmly welcoming you on your next stay! ... more   less 

Additional Information about Sonesta ES Suites Andover

Address: 4 Technology Drive, Andover, MA 01810
Region: United States > Massachusetts > Andover
Price Range: $145 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Andover 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Staybridge Suites Boston-Andover Hotel Andover
Staybridge Suites Andover
Hotel Style:
#1 Family Hotel in Andover
#2 Business Hotel in Andover
#5 Romantic Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Andover staff and other travellers.
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Questions? Get answers from Sonesta ES Suites Andover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fairly sized one and two bedroom suites which are very comfortable for family traveling. Ease of location off highway is good, all dependent on what you want to be close to.”
 of 5 bubbles larrycP159YY, 17 Dec 2016 | Read review
“Suites 1 bedroom”
 of 5 bubbles Michoue8, 24 Oct 2016 | Read review
“Ground floor is closer to the common area & breakfast room. But we were vey happy in our 2nd floor room.”
 of 5 bubbles MTDigs, 19 Oct 2016 | Read review
“Room temperature not controlled on the heater/ac unit. There is a separate thermostat for room temp. ”
 of 5 bubbles tl357, 18 Oct 2016 | Read review
“If you are traveling solo the studio suite is a good economical option. The room has a small kitchen and kitchen table as well as a desk and a couch. It is comfortable and there is enough room that it is comfortable to stay in for a meal.”
 of 5 bubbles carolyna184, 17 Oct 2016 | Read review
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