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The AC unit is literally 12" from the edge of the bed and woke me up each time it kicks on. When that's not on, the metal lines behind the fridge vibrate. On my knees at 2 AM with cell phone light unplugging it. Was...More
1 Thank A TripAdvisor Member
Response from Casey W, Manager at SpringHill Suites Boston AndoverResponded 19 July 2017
Thank you for posting a review of our hotel. I am sorry we did not meet your expectations with some maintenance issues in your room. I understand how important a good night's sleep is and am very sorry that this wasn't the case. I am...More
On the first day, we had to request a new fridge for our room. It took 20 minutes because they brought the wrong size. The following morning breakfast was very crowded and we couldn't find a seat, Other than eggs, there was very little protein...More
Response from cheryl b, Manager at SpringHill Suites Boston AndoverResponded 13 July 2017
Thank you for taking the time to offer your feedback regarding the SpringHill Suites Boston Andover! I am very sorry to learn that your experience was not a positive one. Please accept my sincere apology that the fridge in your room wasn't working properly. I...More
We always stay at this location when visiting family in the area. The staff is always extremely helpful and courteous. The rooms are exceptionally clean and the early morning breakfast is a great way to start the day. You can't miss when you book a...More
Thank Sleepy Boy
Response from cheryl b, Manager at SpringHill Suites Boston AndoverResponded 1 July 2017
Thank you for staying with us when visiting your family! We are glad that our staff members make you feel welcome. I am glad that you are pleased with our cleanliness and our breakfast. We will look forward to your return visits!
Check-In was very easy and less than 5 minutes. The room was clean as well as the bathroom. The bed was very comfortable. Breakfast was included and that was good. Enjoyed my stay here and will return again.
The room set-up was good for a business trip, which was what this trip was for. There was ample room on the desk with kitchenette set up behind it and then couch and end table across with that swiveled for viewing from couch area or...More
US$135 - US$232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Andover
#4 Business Hotel in Andover
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from cheryl b | Property representative |
Hi Mike, We are happy to give you the tickets in the morning even if your room isn't ready for an early check-in. We also sell additional tickets should you need them. Please feel free to call us if we can assist you in... More
Hi Mike, We are happy to give you the tickets in the morning even if your room isn't ready for an early check-in. We also sell additional tickets should you need them. Please feel free to call us if we can assist you in any other way! 978 688 8200