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Homewood Suites by Hilton Boston/Andover

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Homewood Suites by Hilton Boston\/Andover
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371 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Maine
Reviewed 17 May 2016 via mobile

Really love coming here. Very Quiet and clean. Staff is very helpful. The Manager Paul is very nice and greets everyone with a smile and has great conversations. By far the best hotel in the area!!!! Breakfast and dinner social are plentiful. Very family friendly and never crowded. Feels like home! :) Asha

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Helpful?
Thank Wanderlust2479
Bangor, Maine
Reviewed 17 May 2016

Make you feel at home at the front desk, rooms very clean and comfortable. The breakfast is great and the breakfast attendant is the friendliest person I've ever met. Parking is a bit of a challenge at times but it is a great location close to 93 north or south, easy to Boston, Manchester, Salem, NH, etc.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank P2970PDtoddc
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear P2970PDtoddc, Thank you so much for telling us that we make you feel at home. That is the highest of compliments we can ever receive and we really appreciate that very much. Thank you for making staying with us part of your visit. I will share with Sima about breakfast. We look forward to the opportunity to make you...

Centennial, Colorado
Reviewed 17 May 2016

This is a nice hotel, stayed here for a business trip. Nice comfortable rooms. Used the gym it was clean with good quality equipment. Enjoyed the happy hour. They also offer breakfast. The staff was friendly.

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Helpful?
Thank tlynn80122
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear tlynn80122, Thank you so much for your kind words on TripAdvisor. We appreciate them very much. We hope to see you again soon! Thank you!! Mike

california, United States
Reviewed 9 May 2016

Stayed in a 1 bedroom with wife and two kids under 3. It worked but could've used another bedroom. Overall pleased with stay. A little dirty in the kitchen when we showed up but the staff came and re-cleaned. The breakfast staff was very helpful with children.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Michael V
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear michael V, Thank you so much for making staying with us part of your visit to Andover. Just to let you know, we have 2-bedroom suites, but we only have 3 of them in inventory and the do tend to sellout quickly. We hope to have the opportunity to see you during your next visit to our area. Please...

Canyon Country, California
Reviewed 8 May 2016

Really nice place ....would stay there or try any of the other homewood Suites.... My husband and I were in the area for business. Didn't want to stay at a nearby hotel due to the construction going on at that hotel. Glad I tried Homewood.

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Helpful?
Thank meeeee361
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Meeeee361, Thank you so much for giving us a try! We are very happy that you enjoyed your stay. We look forward to hopefully seeing you again soon! Thank you so much!! Sincerely,

New York City, New York
Reviewed 2 May 2016

This hotel is great for the price! The room as comfortable, clean and quiet. Super close to Boston for attractions and very family friendly. The hotel staff here are very pleasant and welcoming which is refreshing for the hotel business! No complaints here, wonderful experience will stay again!!!

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Helpful?
Thank catny402
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Cathy402, Thank you so much for your very kind feedback on your stay. We appreciate you making staying with is part of your visit. Sincerely,

Reviewed 25 April 2016

When the daily rate plus sales taxes are high, One expects all of the services be be beyond great, they weren't and the hotel personnel seemed uninterested when I told them of my problem with the linen service

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank haroldde
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear Haroldde, We strive to try to bring the best service we possibly can bring. We are dissapointed to learn we fell short of the mark according to your comment. We will make sure thi is brought to the attention to our staff for corrective action. Thank you very much. We do appreciate feedback, both positive and negative as it...

Orlando, Florida
Reviewed 22 April 2016

Great staff quiet room comfortable bed breakfast was also tasty cleAn and large suite that had a walk in shower I would recommend this hotel to a friend location was safe but a little off the beaten track

Review collected in partnership with Homewood Suites by Hilton
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Thank 14frederickf
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Hi 14frederickf, At first when you scored us a one I was worried and then I read your nice words. Thank you and thank you for making us a part of your visit. Mike

Chelsea, United States
Reviewed 21 April 2016

I am a Hilton Diamond member and so have stayed at a lot of Hiton properties. The service and amenities are poor at this hotel. They keep saying that they are making improvements but it is not happening. They have managed to skimp on all amenities to the point where it is not worth the stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Paula H
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Hi Paula H, Thank you for your feedback. We appreciate you being a Diamond member of our Hilton Honors program. Our hotel must adhere to the brand standards set forth by Hilton and Homewood Suites. We are proud to offer complimentary items such as breakfast, evening social Mondays-Thursdays, local calls, high speed internet, parking and use of our fitness center....

Vancouver, Canada
Reviewed 19 April 2016 via mobile

I've stayed at this hotel on 2 separate occasions, both a week apart. The phones in the rooms did not work BOTH times (2 different rooms) and the floor around the toilet in one room was dirty and I had a hair in my shower. Upon checkout, I asked for my receipt to be emailed to me - never got...

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Helpful?
Thank PStoo
Mike K, Director of Sales at Homewood Suites by Hilton Boston/Andover, responded to this review

Dear PStoo, We sincerely apologize that your experience with our hotel, especially for the unforeseen technical failures in our hotel during your stay. It is certainly not the experience we want our guests to have when they stay with us. Unfortunately, until reading your feedback did we realize the phones were not working in the room and thanks to this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Homewood Suites by Hilton Boston/Andover, an extend stay Boston hotel. Our all-suite hotel is located near downtown Boston and Logan and Manchester airports. Enjoy easy access to I-93, Routes 95/128, and the Massachusetts Turnpike (I-90). Nestled in the quiet, wooded Merrimack Valley, our Andover, MA hotel is a gateway to many New England activities. If you want to attend a Red Sox game, we’re just 30 minutes from downtown Boston. Take a short drive to the historic cities of Lexington, Concord, and Salem. Business travelers will appreciate our proximity to many Boston-area corporations and office parks.Relax or catch up on work in a suite that features a separate living room with a sleeper sofa, work and dining table, TVs in each room, and premium cable channels. Prepare dinner or snacks in the fully equipped kitchen. Plunge into the seasonal outdoor pool or work out in our fitness center. Buy a cold beverage in our hotel convenience store.Check emails with free high-speed internet access in each suite or our business center. Host a business meeting or event for up to 50 people. Wake up to a hot full breakfast served daily, and unwind at the end of the day with evening dinner and drinks* served Monday through Thursday, both included in your extended stay in Boston. For business or leisure, Homewood Suites by Hilton Boston / Andover hotel is your home away from home.*Local and state laws apply ... more   less 

Additional Information about Homewood Suites by Hilton Boston/Andover

Address: 4 Riverside Drive, Andover, MA 01810
Region: United States > Massachusetts > Andover
Price Range: $165 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Boston/Andover 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Boston/Andover Hotel Andover
Comfort Suites Andover
Andover Comfort Suites
Hotel Style:
#2 Family Hotel in Andover
#2 Romantic Hotel in Andover
#5 Business Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Boston/Andover staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Boston/Andover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very quiet. Hotel is a little bit isolated from crowd and road.”
 of 5 bubbles 515dejanb, 5 Dec 2016 | Read review
“Choose another hotel!”
 of 5 bubbles capegirlonthego, 21 Nov 2016 | Read review
“Find another hotel.”
 of 5 bubbles V5175VKwilliamb, 10 Oct 2016 | Read review
“3rd floor rooms have a nice view of the trees (and avoid the parking lot)”
 of 5 bubbles kurtandmar, 1 Oct 2016 | Read review
“Although they have elevators the first floor would be more suited to young families.”
 of 5 bubbles freelunch2013, 9 Sep 2016 | Read review
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