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Comfort Inn Auburn-Worcester

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Comfort Inn Auburn-Worcester
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Duanesburg, New York
Reviewed 16 January 2017

This Comfort Inn was a real find. I wanted to get away from the higher prices of Boston and the 495 traffic. The sheets and towels were of exceptional quality. The room had been recently renovated with very nice furnishings. The breakfast had scrambled eggs, sausage, cereals, waffles, yogurt. Everything was clean. The staff was friendly and the location was...

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Helpful?
Thank Nancy2016
Comfort Inn A, Manager at Comfort Inn Auburn-Worcester, responded to this review

Greetings! Thank you for your feedback on our hotel. We're very pleased that you found our property to be very accomodating! We're glad you enjoyed our renovations! We pride ourselves in the cleanliness of our hotel and the helpful and friendliness of our staff, and we're happy we could give you an exceptional stay!

Weehawken, New Jersey
Reviewed 8 January 2017 via mobile

Stayed for 2 nights and it was very clean. The rooms looked new and they have been making updates to it as compared to what's posted on their website. Breakfast was open from 6:30 to 9:30. Standard continental breakfast kept warm and the attendant was friendly. I liked my stay and would recommend to others. Minor issue was that their...

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Helpful?
Thank tlmalk98
Comfort Inn A, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello! Thank you for your feedback on our hotel! We're very glad you found your stay satisfactory! We pride ourselves in cleanliness and by the helpfulness of our staff. We're very pleased we could accommodate you on your stay would like to encourage you to visit us again next time you're in the area! We've finished up our renovations and...

Richmond, Virginia
Reviewed 29 December 2016

In the process of being renovated. Our room was neat and tidy. Breakfast quite good. Staff marvelous and very helpful. Mathew even put us onto a restaurant that offered 10 per cent off to hotel guests. Great choice. Should we stop in that part of Mass again it would be our first choice. Would recommend it to others.

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Helpful?
Thank grahamc288
Comfort Inn A, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello! Thank you for your feedback on our establishment! We are very pleased you found your stay to be satisfactory. I'm glad we were able to accommodate you despite being under renovation! We do encourage you to visit us again so you can see the result! You have a choice of several various brand hotels in our area, and we're...

New York City, New York
Reviewed 2 November 2016

This hotel is conveniently located near I 295, close to restaurants and in a safe location. My room was very quiet, clean and comfortable. Pleasant staff, well maintained facility, clean and free of off odors.

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Helpful?
Thank organic13
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel! I'm glad you found our location convenient. We pride ourselves on the cleanliness of our hotel and the helpfulness of our staff. I'm glad we were able to accommodate you exceptionally. Please do come again so that we may give you a far more superior experience. Thank you!

Cincinnati, Ohio
Reviewed 27 October 2016

Had a great work stay here. The staff was absolutely GREAT! Abby and Igdaiia went above and beyond as I had a job fair in the conference room on Monday 10.24.2016. Thanks so much I will be back again!!! Tim Million SAS Retail Services

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Helpful?
Thank tmill0403
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel. I'm glad our staff members were able to accommodate you exceptionally during your stay. I will share your feedback with them so that they can be inspired to always deliver a superior experience here at Comfort Inn. We do hope you visit us again, so that we can give you a...

New York
Reviewed 24 October 2016

This place was a godsent. After getting lost in Worcester MA, which was one of the worst cities I have ever been in, we were happy to stay here. Very clean. Nice front desk clerk. Breakfast was decent. Good value for money.

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Helpful?
Thank Lisa B
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel! We're glad you found us after traveling in Worcester. We pride ourselves on our cleanliness and quality service. We do hope you visit us again so we can give you that same, and an even better experience!

Peabody, Massachusetts
Reviewed 18 October 2016 via mobile

This is absolutely the WORST place I have ever stayed !!! The room was gross ! I have stayed in some low end places in my coaching career (sad to say ) but never this bad Staff was not helpfull , tv got only one channel bathroom OMG if I wasn't falling asleep during driving I would have and should...

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Helpful?
Thank CoachFrank
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our establishment. I apologize that our hotel did not meet your expectations. We are taking measures to prevent the issues you mentioned. It sounded like the TV had to be reprogrammed and we deeply apologize the staff was not able to assist. Your feedback will help us prevent and resolve these issues for...

Reviewed 29 September 2016

I stayed here for work and really enjoyed the staff and how friendly everyone was. I want to personally mention My house keeper Sheri did a great job with my room. i would also like to mention a few other staff that have been a help with all my needs for the stay; Gloria, Igdalia, Ms. Doreen, Abby and Chris....

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Helpful?
Thank Brandon S
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your positive feedback on our hotel! I'm very pleased our staff was helpful to you. We pride ourselves in exceptional guest service, and I'm proud that you found our services highly acceptable. We do encourage you to visit us again in the future so we can deliver that same experience to you, and even better. Thank...

Canton, Michigan
Reviewed 15 September 2016 via mobile

First room I was given had a very heavy smoke smell, considering this is a non-smoking hotel. The second room was much better. Front desk staff often delt with phone calls coming in instead of assisting the guests in front of their face. Room wasn't dirty, but comforter had a few questionable stains. Microwave was unplugged, and I quickly realized...

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Helpful?
Thank Concerned38
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our establishment. I apologize that our hotel did not meet your expectations. We are taking measures to prevent the issues you mentioned. Guest satisfaction is important to us, so I would like to encourage you to visit us again in the future so that we may give you a far more superior experience....

Dighton, Massachusetts
Reviewed 10 September 2016

We traveled to the area to attend the Brimfield Antique show with my 70 year old Aunt & Uncle. This hotel is about 30 minutes from the grounds, if you stay on rt. 20 to rt. 12. If you use your GPS you will never find it? Anyway it is tucked behind a Starbucks and Toys R Us. We had...

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Helpful?
Thank Janice L
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel. I do apologize on behalf of our entire team for not meeting your expectations on the helpfulness of our staff. We want each and every one of our guests to feel like they're at home when visiting us. I will be bringing this review to our front desk staff's attention and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Complete renovation 2014 including new bathrooms, carpet and wall vinyl. ... more   less 

Additional Information about Comfort Inn Auburn-Worcester

Address: 426 Southbridge St, Auburn, MA 01501-2442
Region: United States > Massachusetts > Auburn
Price Range: $159 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Auburn-Worcester 2.5*
Number of rooms: 71
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Also Known As:
Comfort Hotel Auburn
Comfort Inn Auburn
Auburn Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Auburn-Worcester staff and other travellers.
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Dequincy, Louisiana
1 month ago
Dequincy, Louisiana
1 month ago
Clifton Park, New York
over a year ago

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Questions? Get answers from Comfort Inn Auburn-Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have only stayed on the East wing of the hotel, which is very quiet”
Araba_101, 18 Apr 2017 | Read review
“Great Handicapped rooms that are really FULLY handicapped accessible with door openers and shower seats! Nice!”
mauidreamer11, 30 Mar 2017 | Read review
“I have no room tips at this time. ”
706junes, 25 Jan 2017 | Read review
“All rooms appear to be good choices”
organic13, 1 Nov 2016 | Read review
“3rd floor rooms have better views”
T1868ZZbrandons, 29 Sep 2016 | Read review
5 of 5