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Porta Hotel Antigua

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737 Reviews from our TripAdvisor Community

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Showing 482: English reviews
SLC
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 March 2015

Both the grounds and the rooms are charming. It has an enclosed feeling without feeling stifling. The lap pool was a nice quiet place for the adults while the swimming pool was perfect for children. The spa was nice and the bar was very comfortable. We had desserts sent from the restaurant to the bar and relaxed on the couch... More 

Helpful?
1 Thank SlcPearl
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mrs. SlcPearl, Our team would like to thank you for taking the time to share your experience on TripAdvisor. Please be advised our IT department will work to make internet connection faster and stronger at all times for our guests. We hope to see you again around here in Antigua! Sincerely, More 

Colts Neck, New Jersey
Level Contributor
239 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 25 February 2015

Great location! Every thing within easy walking distance. Hitel itself really leaves nothing to chance. Our room was located around the lap pool. The courtyard style layout was like stepping back in time to old Spain. Food was fine. Service was attentive and quick to serve. Truly a nice property within a hectic city.

Helpful?
2 Thank jjflan
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear jjflan, We are so glad you've enjoyed your stay with your family at Porta. Our team always like to read your comments because really motivate us to continue to grow and stay on the path of excellence at all times. We hope you can visit us again soon! More 

Seattle, WA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 February 2015

I've been here a few nights and am very favorably impressed. The rooms are peaceful, wonderful bed, good wifi, etc. There is a delightful pool and a hidden lap pool that is gorgeous. The breakfast buffet is wonderful, and the location is perfect. Just a short walk to the main square and all the fantastic ruins. What a wonderful place... More 

Helpful?
1 Thank dnamj
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, Our team is so glad to know our peaceful rooms, wonderful bed, pool areas and complimentary services have been up to your expectations. We hope you can visit Antigua and stay at Porta Hotel Antigua again! Best regards, More 

Nicosia, Cyprus
Level Contributor
100 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 21 February 2015 via mobile

I was going to the Porta Hotel Antigua with a very sceptical mood since the people at El Convento had me waiting until last minute if they would give me a room with 2 beds since I was traveling with mum and I have booked with them 3 months ago but they only had to give me a King bedroom.... More 

Helpful?
2 Thank TravellerCY
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear TravellerCY, We are so glad that you've enjoyed your experience at Antigua with us, and it makes us happy to know at Porta you had the best stay. Thank you for letting us know your perception about the food, and for sure we'll take the necessary actions to improve on quality so on your next visit, your food experience... More 

Atlanta, Georgia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 February 2015 via mobile

We spent 2 nights at Porta. This hotel in particular is massive compared to the rest of the hotels in town. The staff was friendly and extremely helpful. The room was clean, spacious, with high ceilings and even had a fireplace. Our room was not facing the streets so it made it perfect and quite. We tried the breakfast buffet... More 

Helpful?
1 Thank Sonya A
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear Sonya A, We are so glad you've enjoyed these 2 nights with us and that our staff was as pleasant and helpful as expected. We hope you can stay again with us and have a quite and peaceful stay as you deserve. Warm wishes, More 

Parsippany, NJ
Level Contributor
250 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 18 February 2015

This hotel has a great location, situated just a few short blocks to the center of town. It is actually spread out over 2 buildings that are connected by an underground tunnel that is well lit and very safe. The rooms are nicely appointed, but the lighting in the bathroom was very poor. Breakfast was excellent, with an omelet chef... More 

Helpful?
2 Thank LLiv-NewJersey
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear LLiv-NewJersey, We are so glad you've enjoyed your stay overall, and we'll like to thank you for sharing your experience. Your opinion really help us to streghten the details that can make the difference so that your stay is as comfortable as expected. We hope you visit us again very soon! Best regards, More 

Portsmouth, Dominica
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 February 2015

Stayed at this hotel Dec 2013, and it was a good stay but I was surprised that they refused to grant us second story room despite being empty for the entire week. The location is great and Antigua is a wonderful city to vacation in, make sure you visit Tikal and the lakes.

Helpful?
1 Thank lennondave
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. lennondave, We are glad your stay with us was good overall. Please accept our apologies for not been able to fulfill your expectations regarding the second story room. We hope you can give us the opportunity to be your hosts again in your next visit. More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 February 2015

This hotel is beautiful, has all of the amenities of a U.S. hotel, and offers great service. I'm not sure what the experience or expectations were of the bad reviewers, but I found it to be top notch. Friendly, attentive, and on top of any request or need I had. Not to mention, the hotel is clean and perfectly located... More 

Helpful?
Thank Kaalpul
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Kentkelley, We are so glad to hear we have been up to your expectations during your most recent stays. I hope you can visit us a third time at Porta! Warm wishes, More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 February 2015 via mobile

We spent a week at this beautiful hotel. We had a 2-floor room with a working fireplace downstairs. Everything worked perfectly & staff were very friendly & extremely responsive to any requests. We ate in the restaurant a few times & we were delighted - excellent food at good prices. The pool area & gardens are impressive & are a... More 

Helpful?
1 Thank Alexandrea G
Fernando X, General Manager at Porta Hotel Antigua, responded to this review

Dear Mrs. Alexandrea G, Thank you so much for sharing your experience with the traveler's on TripAdvisor. We are happy to know everything had worked perfectly and our staff was up to your expectations on your most recent stay with us. We hope you can visit us again in a near future. Sincerely, More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 9 February 2015

We spent a week at Porta Hotel in January 15. The hotel is absolutely beautiful - the rooms are excellent & we had a 2-floor room with s fireplace! The service is wonderful & staff are very friendly & responsive to any request. The grounds & pool area are an absolute treat & a wonderful place to relax after a... More 

Helpful?
Thank MrsAndy1
Fernando X, General Manager at Porta Hotel Antigua, responded to this review

Dear MrsAndy1, We are so glad you've enjoyed your stay with us, thank you so much for sharing such a great experience with the Traveler community on TripAdvisor. Our team will be more than glad to receive you again whenever you'll like to visit us again! Warm wishes, More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala. ... more   less 

Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: $183 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala
Hotel Style:
#1 Green Hotel in Antigua
#1 Spa Hotel in Antigua
#1 Business Hotel in Antigua
#2 Luxury Hotel in Antigua
#4 Family Hotel in Antigua
#6 Romantic Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Antigua staff and other travellers.
23 questions
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Questions? Get answers from Porta Hotel Antigua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room by the courtyard to avoid the busy streets' noise”
 of 5 bubbles qBan, 1 Dec 2016 | Read review
“Ask for an upstairs room to get more natural light and ventilation.”
 of 5 bubbles christinet227, 21 Nov 2016 | Read review
“Room near in the garden, some far of the pool”
 of 5 bubbles cristalesavila, 3 Nov 2016 | Read review
“Check on wedding receptions on weekends -- might want to get a room away from the dancing.”
 of 5 bubbles T4239IAkenb, 31 Aug 2016 | Read review
“No tips to offer!! Everything was wonderful!!!”
 of 5 bubbles jamiebF6782VV, 12 Aug 2016 | Read review
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