Hotel Casa Santo Domingo
3a Calle Oriente No 28 A, Antigua 03001 Guatemala
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US$216
Free cancellation until 06/04/23
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US$216
Free cancellation until 08/04/23
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#6 of 120 hotels in Antigua
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
In 1979 UNESCO declared the colonial city of La Antigua Guatemala as a World Cultural Heritage Site turning it to a recognized treasure of exceptional value before the eyes of the world. In the XVII Century, the Convent of Santo Domingo was one of the largest in America and in 1773, the earthquake of Santa Marta almost totally destroyed it. In 1989, the project known as Casa Santo Domingo was developed with the primary objective of rescuing the vestiges of the Convent and Temple buried under tons of rubble. Hotel Museum Spa Casa Santo Domingo progressively emerged where each corner is a page lost in time that joins others to form a beautiful chapter of the great book of our history.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
83Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Contact
3a Calle Oriente No 28 A, Antigua 03001 Guatemala
Getting there
Car HireSee all Antigua car hire
2523Reviews39Q+A100Room tips
Reviews
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Most Recent
The Capilla Lateral was a beautiful venue, the food and service could not have been better. I want to personally thank Roselena and all of the SCD staff for making my 25th anniversary celebration of bring our medical campaign to Peru so special!
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 2 weeks ago
Thank you very much for celebrating such a special occasion at Casa Santo Domingo (and of course, Congratulations!!!) I will share your review with all the staff (including Roselena) who will surely be grateful & happy. Hope you return soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is a perfect getaway to spend with friends and family. We enjoyed our stay, the food, the spa and all the museums and activities the hotel has to offer. We highly recommended when visiting Antigua.
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Date of stay: February 2023
Value
Location
Service
Room Tip: You should stay in any of the Spa Living rooms. Perfect for an afternoon escape to the spa.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 2 weeks ago
Thank you very much for staying at Casa Santo Domingo during your visit to La Antigua and for recommending our services. We are happy to know you enjoyed your stay and hope a return visit is in your future plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is about 1 - 1.5 hours drive from the Guatemala Airport. The property is well maintained inside and out. The gardens and hallways are beautiful. Staff are pleasant and always ready to help. Bell staff efficiently took care of luggage on arrival and departure. Check in/out was quick and easy. Reception staff were accomodating. We had a suite in the Spa. It was spacious, nicely decorated, and had a balcony with a nice view of the two volcanoes and the garden below. Bed and pillows were comfortable. Linens and towels were clean and fresh. The room also had a sauna and a jacuzzi tub. We tried in room dining and the restaurant. Food & service were great. Massage and spa were also great. There is a museum on the property with free access to hotel guests. The hotel is within walking distance to the town center and several churches, shops, etc. It is about 2.5 hours drive to Lake Atitlan and 1.5 hours to Pacaya Volcano. We absolutely enjoyed our stay in this hotel. Book as early as possible if you're planning to spend time in Antigua.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 4 weeks ago
Thank you very much for taking the time to write your review. We’re so happy to hear that you enjoyed the experience and hope a return visit is in your plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service has gone down hill. Hotel is still beautiful and staff is friendly but they are not trained (particularly in reception area) they seem new and la king experience and customer service training. Not a 5 star hotel service. They would not even provide a sanitary napkin. They could not solve simple payment questions. We forgot an item and trying to get it back was almost impossible. Had stayed before and service used to be superb. Not anymore. Hope they train their staff so they can remain a five star hotel.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 4 weeks ago
Thank you for staying at Casa Santo Domingo during your visit to La Antigua and for sharing your comments with us. We're sorry to hear that your stay didn't meet your expectations and hope to have another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is my second time at this hotel to do some sales training and the people/service/food/room is simply 5 stars! The town itself is a bonus! I highly recommend a visit to the art museum outside the hotel.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 4 weeks ago
Thank you for visiting us at Casa Santo Domingo and for recommending our service. We hope you will visit us soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel Casa Santo Domingo is a breathtaking hotel located in the heart of Antigua, Guatemala. The hotel's architecture is a beautiful blend of colonial and modern styles, which gives it a unique and elegant touch. It kept the colonial ruins inside the hotel and provides museum quality for visitors and hotel guests to enjoy. The staff is incredibly friendly and always available to assist guests with any need they may have. The rooms are spacious, well-appointed, and have all the necessary amenities for a comfortable stay. The hotel's restaurant serves delicious food, and the rooftop bar offers breathtaking views of the surrounding area. I was also impressed by the hotel's commitment to preserving the local culture and environment. Overall, I had an amazing experience at Hotel Casa Santo Domingo and would highly recommend it to anyone looking for a luxurious and authentic experience in Antigua.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 10 Feb 2023
Thank you for giving us the opportunity to serve you, for visiting our museums and for sharing your experience with others. We hope you come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an excellent resort in a charming old colonial town. The service and food are excellent. The museums on sight made for a nice stroll. The only disappointment was the old Pharmacy Museum was closed the entire time we were there. (3 days) Would stay there again in a second.
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 10 Feb 2023
Thank you for taking the time to post your review. We hope a return visit is in your plans so you can enjoy other services.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Hotel Casa Santo Domingo lives up to reputation as the most desirable property in Antigua. Whether word of mouth from friends, TA reviews or our taxi driver, all said we made the right choice! We stayed as a couple for 2 nights in early December, and wished we could have stayed longer. (The room we wanted when we booked the property was unavailable for the weekend, so we had to stay at another hotel for the weekend) . The property is very popular so be sure to make your reservation early. We were treated very well at check-in and we were offered an upgraded room for a very reasonable uncharge, which we agreed to . The room featured an additional sitting room with fireplace, couch, chair, TV, dining table and mini-bar. The other attached room, (the bedroom) featured a king size bed, large safe in the cabinet with a second tv, and a large whirlpool tub in the corner of the room complete with a third smaller tv to be watched from the tub. There was a separate double sink bathroom with large shower. There was a large wooden door to close the bedroom "window" off from the living area, if you wanted to have privacy from the front room. There was no coffee maker but every morning they set out a tray outside the room to be shared by the rooms in the area, featuring coffee, hot water and breakfast cookies. The grounds are awesome. So much history, artwork and sculptures. We toured the onsite museum, stopped at the on-site chocolate shop and decided that we would have all our meals at the hotel restaurant. Breakfast was included in our rate and they had one of the biggest buffet spreads you ever saw. Included in the buffet was an omelette and papusa station. The pool and hot tub were wonderful, (pool was very refreshing and warm enough to swim in December). The mornings were cool as well as the evenings, and we would be wearing jackets, however in the afternoon, with the sun shining, we were able to sunbathe and swim in the pool. The restaurant is wonderful, service staff excellent. The restaurant had a feeling of upscale dining with reasonable pricing. We will be returning to stay at this property in the future.…
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 4 Feb 2023
Thank you very much for taking the time to write this special review and for recommending our services. It is very satisfying to know that you had the chance to enjoy our different services and that you had such a wonderful experience. Hope you return soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I thought the Hotel Santo Domingo was a wonderful place to stay. We were lucky enough to have 3 nights there. Everything about the hotel was great, the room, the museum ambience, the restaurant, the heated pool, the friendly staff… a great place to stay in the lovely town of Antigua.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 4 Feb 2023
Thank you very much for staying at our Hotel and for writing your review. We were the lucky ones of having you here. Hope a return visit is in your future plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casa Santo Domingo is my go-to in Antigua! It is amazing beautiful. The service and the team are great. It is walkable to everything in Antigua. I will continue to use this as my base when I visit Antigua!
Read more
Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 25 Jan 2023
Thank you very much for recommending our service to other travelers. We are very happy to know we served you well and that you will return. Please contact me at: olopez@casasantodomingo.com.gt to make your reservation personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$174 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa santo domingo hotel antigua, casa santo domingo antigua guatemala
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
130
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Claim Your ListingHOTEL CASA SANTO DOMINGO: UPDATED 2023 Reviews, Price Comparison and 2,741 Photos (Antigua, Guatemala) - Tripadvisor
Frequently Asked Questions about Hotel Casa Santo Domingo
Which popular attractions are close to Hotel Casa Santo Domingo?
Nearby attractions include Casa del Jade (0.5 km), Antigua Foodie Tours (0.2 km), and Casa Santo Domingo Museums (0.1 km).
What are some of the property amenities at Hotel Casa Santo Domingo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Casa Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Casa Santo Domingo?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Casa Santo Domingo?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Casa Santo Domingo?
Conveniently located restaurants include El Criollo, Wachuma, and Hector's Deli.
Are there opportunities to exercise at Hotel Casa Santo Domingo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Casa Santo Domingo have an airport shuttle?
Yes, Hotel Casa Santo Domingo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Casa Santo Domingo have airport transportation?
Yes, Hotel Casa Santo Domingo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa Santo Domingo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Casa Santo Domingo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.