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Casa Encantada

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234 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Virginia
Reviewed 4 February 2014

We stayed at Casa Encantada for a few nights in December. The staff were very welcoming and helpful with directions and recommendations for Antigua. The hotel is about a five-block walk from the main square of Antigua, so it was an easy walk to get to all the main areas of town but just far enough away that it was...

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Helpful?
Thank land_shark77
Fernando X, Gerente at Casa Encantada, responded to this review

Dear land_shark77, We are glad to know we accomplished your expectations regarding quality of service. Hope to see you again!

Vancouver, Canada
Reviewed 26 January 2014

Loved Loved Loved this adorable boutique hotel which, if your tying to find it online is Hotel Casa Encantadas. The atmosphere was more like being with family .. so much so that I often was in/out of my room for periods (but in the hotel) without locking it and I know I wasn't the only one doing that! All the...

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1Thank MoEnroute
Fernando X, Gerente at Casa Encantada, responded to this review

Dear MoEnroute, We really appreciate you have giving us the opportunity to read your review, we are glad you liked our services overall, and do not hesitate we'll share your opinion to our staff, so that we'll improve and exceed our guest expectations at all times. Warm wishes,

Newport Beach, California
Reviewed 21 January 2014

It was hard to judge this hotel on-line and the price was so reasonable I was not expecting a lot. I was so impressed with the decor, charm and coziness of the place. Breakfast on the roof deck was fabulous. Hotel staff was very accommodating and made all my sightseeing arrangements. Touring the town was fabulous and hiking the Placaya...

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Helpful?
Thank Cheryl B
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mrs. Cheryl B, Thank you so much for sharing your experience at Casa Encantada. We hope to see you again in a near future. Warm wishes,

Washington, DC
Reviewed 14 December 2013

I heard that Casa Encantada built its reputation on being the first boutique hotel in Antigua to offer high-end mattresses and plush linens. That it still impresses today goes to show just how rare and important it still is to sleep on a bed that feels a mile deep. Add to this the quiet sanctum of a little courtyard with...

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Thank Mediterranean_Girl
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mediterranean_Girl, Thank you so much for letting us know your perception about our services, you motivate our team to continue providing an excelent and personalized service at all times. Warm wishes,

Reviewed 23 October 2013

Without any doubt one of the most exciting hotel experiences I have ever had. This small boutique hotel is a great warm welcome. Rooms are very authentic and cute. It has this homey feeling, with lots of details. Beds are big and shower is large and very warm. The lobby is more like an English style country house living room...

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1Thank Arris1
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mr. Arris1, Thank you so much for sharing such a delightful review about Casa Encantada. We appreciate very much you take your time to let us know your experience, don't you have a doubt that your opinion will be taken into consideration for new improvements. Hope to see you again around here. Warm wishes,

London, United Kingdom
Reviewed 16 September 2013

We stayed for three nights as part of our honeymoon to Central America. The overall hotel experience was great. The staff were friendly and the breakfasts on the roof terrace in the mornings were superb. Our room was located at the back of the hotel via enchanting stepping stones. We did find it to be a little noisy and small,however...

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Thank TonyBee1234567
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mr. TonyBee1234567, We are so glad we've been up to your expectations and that you've enjoyed your stay in Casa Encantada. We hope we see you again in a near future! Best wishes,

Guatemala City, Guatemala
Reviewed 31 August 2013

Great experience, great location, beautifully decorated, wonderful staff... the name says it all it is truly enchanting. With so many options in Antigua this is definitely a place to come back to. This beautiful house truly resembles what this great city is all about.

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1Thank Gabriel A
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Gabriel A, We are so glad we have been part of a wonderful experience at La Antigua Guatemala for you. It will be a pleasure to be your hosts again. See you soon!

Reviewed 14 July 2013

Casa Encantada is a gem of a find. This small, charming casa embodies class in a laid back manner. Everyone that works at the hotel is lovely. The beds, with the best pillows I've ever slept on, will lure you into a dreamland like non other. Maria Augustina will serve you with the most delightful of genuine smiles. In a...

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Thank JoEllen S
Fernando X, Gerente at Casa Encantada, responded to this review

Dear happygoluckyjo, Thank you so much for sharing such a delightful review with us, we hope to see you again around here very soon. Sincerely, Fernando Ximénez-Cruz

Napier, New Zealand
Reviewed 19 June 2013

A perfect setting, hidden from the street: with only ten rooms, all tastefully decorated - and very few other guests during our 3-nights' stay - it felt as relaxing and peaceful as home away from home. The staff were so friendly and obliging and gave us a complimentary upgrade to a delightful quiet [albeit small] back room [because there was...

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Thank 2ActiveKiwis60s
Fernando X, Gerente at Casa Encantada, responded to this review

We are so glad you liked "Casa Encantada", and we really appreciate you recommend us to our future visitors that read this review in Trip Advisor. You are more than welcome to come back soon. Regards, Fernando Ximénez Manager

New York City, New York
Reviewed 17 June 2013

Casa Encantada offers a comfortable, inviting stay, like staying in somebody's very nice house complete with cozy living room area. Rooms are small but well appointed and the breakfast included gave good, delicious options. A good deal overall and walking distance to the sites. BUT. If you are traveling on business you should know there is no on-site restaurant after...

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Helpful?
Thank RC A
Fernando X, Gerente at Casa Encantada, responded to this review

Dear RC A, Thank you for this nice review. We are working hard to solve the issues with WiFi in the rooms, so in the near future, this will not be an issue anymore. Warm wishes to you and your family back home! Fernando Ximénez Manager

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Encantada is Antigua's newest boutique hotel and exemplifies a small, elegant, understated hotel with the utmost in comfort and personal service. For the convenience of the international traveler, members of the staff are fluent in English, French and Spanish. Located in the historic city of Antigua, Casa Encantada features nine individually decorated guest rooms and a magnificent terrace suite. The breakfast-terrace and bar overlook the flowering gardens and private pool, which are nestled in a courtyard amidst hanging bougainvillea and towering shade trees. ... more   less 

Additional Information about Casa Encantada

Address: 9a Calle Poniente y 4a Avenida sur Esquina # 1, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: $150 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Encantada 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa Encantada Antigua Guatemala
Casa Encantada Hotel Antigua Guatemala
Hotel Style:
#4 Romantic Hotel in Antigua
#5 Luxury Hotel in Antigua
#5 Green Hotel in Antigua
#11 Business Hotel in Antigua
#13 Family Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Casa Encantada staff and other travellers.
1 question
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Questions? Get answers from Casa Encantada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room #1 was nice, interior view of the pool. Excellent and huge bathroom!”
 of 5 bubbles 990blaiser, 20 Nov 2016 | Read review
“Room 3 is perfect. Room 7 too small”
 of 5 bubbles sergo4982, 5 Sep 2016 | Read review
“Ask for the "paso de agua" or second floor rooms that are more private and apart of street.”
 of 5 bubbles 2evelynr, 11 Aug 2016 | Read review
“Rooms on top floor are a little noisier and a little less private--but have good access to the rooftop.”
 of 5 bubbles CharlyMoragaCA, 17 Jul 2016 | Read review
“We loved the room across the little pond on the first floor. It's away from everyone else, quite and super cozy.”
 of 5 bubbles river271, 31 May 2016 | Read review
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