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Palacio de Dona Leonor

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158 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Mill Neck, New York
Reviewed 30 June 2013

After a very long journey from NY to Antigua, it was a pleasure when the taxi dropped me off at the Palacios de Dona Leonor. It is a beautiful hotel with a wonderful staff - very friendly and English speaking. When I was shown to my room my daughter, who is a resident of Lake Atitlan, Guatemala, was there to...

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Helpful?
Thank Marian1018
Holon
Reviewed 9 June 2013

Not in Antigua, but 500 meters from the city center. Amazing boutique hotel with excellent service. Delicious breakfast and good. Atmosphere of freedom is amazing. Rooms are excellent and the most comfortable beds. High-speed Internet connection and good.

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1Thank Jurnalist T
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review
Google Translation

Estimada Anna, gracias por sus comentarios, queremos premiar su preferencia, por lo que la invitamos a hospedarse en una de...

Reviewed 8 June 2013

Though booked at another hotel for a wedding, we booked a night at this lovely hotel after walking past. Quiet, spacious room - well-appointed with all conveniences. Lovely courtyard, architecture, and finishes. Great location.

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Thank Chit0wnTransplant
Boca Raton, Florida
Reviewed 20 May 2013

The Palacio de Dona Leonor is an experience. The hotel is truly a palace with the best location in Antigua. The decor of the hotel is in keeping with the amazing architecture and you feel like you have been transported in time while still enjoying all of the modern convienences. The service was spot on, excellent but not overwhelming, professional,...

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1Thank santiagolasgrutas
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Sir, we really appreciate your commnents, for everyone that work in the Palace is a proud to get customer satisfied, and will be a pleasure to have you again like one of the distinguished clients. Sincerely Yours, Leyvi Cordova Hotel Manager

College Park, Georgia
Reviewed 12 May 2013

Your expectations will be heightened by the spectacular architecture, and if your stay is like ours, your disappointment will be prompted by lapses that don’t live up to the magnificent surroundings. Here’s why. . . What you will like: --Possibly the best location in Antigua. To be any closer to the fountain at the center of the Plaza, you’d have...

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2Thank TravelBeard
El Paso, Texas
Reviewed 28 April 2013

I stayed three nights here with a family member who had come to visit. We did have some trouble with reservations as we had booked online prior, then reconfirmed through their sister hotel the previous day, and when we showed up they STILL did not have our reservation. Not sure how this happened. However, they did have rooms free so...

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Thank RAnnGreen
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Miss Green, we apologize for the inconvenience with your reservations, however we really appreciate your comments and we are glad to offer you a pleasant stay with us. Sincerely Yours Leyvi Córdova Hotel Manager

San Antonio, Texas
Reviewed 25 April 2013

I went to Guatemala in 2010 and went from the city to Antigua to Atitlan. I cannot believe I didn't review this hotel! We were so lucky when we stayed here because the owner was in town and allowed us to take a peek into some of the other rooms to see how they were each custom themed and all...

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Thank morganariel15
central Wisconsin, USA
Reviewed 25 February 2013

I travel often to Antigua and usually on a tight budget. I know this hotel is excellent but I have never used the hotel facilities. However, because of its wonderful location, I frequently will meet my friends here about 6 pm and truly enjoy having nice conversation and some drinks in their well-appointed bar/lounge area. Service is first rate and...

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1Thank tiguaguy
Santa Fe, New Mexico
Reviewed 14 January 2013

We had the pleasure of staying at the Palacio de Dona Leonor on a recent trip to Antigua. The accommodations and staff were truely outstanding. The location is excellent, steps away from the Central Park and within easy walking distance of numerious restaurants and sites. The food and service at the hotel was excellent; the courtyard beautiful and rooms well...

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Thank Paul C
Houston, Texas
Reviewed 9 January 2013

We booked the whole hotel for a family event. Here is my summary: PROS - well maintained garden area - clean hotel and rooms - remodeled bathrooms-very nice. - breakfast price was okay and food was good. CONS - no parking - some of the liquor that was left from the night of the event DISAPPEARED along with money gifts...

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4Thank Negroycanche
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review

Dear Sirs, thank you for choosing Palacio de Dona Leonor. We offer our apologies for the inconvenience occured in your event, our responsibility is to take care for all to our customers, so we did to you the appropriate discount to the bottles that did not appear, please take note of my email sent to you where I do knowing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Luxury boutique hotel in Antigua Guatemala. Experience the history of Antigua Guatemala in one place. Travel 500 years in the past and enjoy the decor and details of each room, which are named after the characters of the conquest of Guatemala. If you are looking for quality and excellent service, we recommend you this magical hotel. ... more   less 

Additional Information about Palacio de Dona Leonor

Address: 4a Calle Oriente # 8, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: $230 - $718 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palacio de Dona Leonor 3.5*
Number of rooms: 12
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Also Known As:
Palacio De Dona Leonor Hotel Antigua
Hotel Style:
#18 Romantic Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Palacio de Dona Leonor staff and other travellers.
3 questions
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los Angeles
Salem, Oregon
over a year ago
North Hills, California, United States
over a year ago

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Questions? Get answers from Palacio de Dona Leonor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apparently all the rooms are slightly different, and you just can't go wrong at this place.”
 of 5 bubbles bksmith2010, 22 Aug 2015 | Read review
“Second floor and away from the street”
 of 5 bubbles gloriakolton, 10 Aug 2015 | Read review
“Choose a room away from the street and the reception area.”
 of 5 bubbles SueEllenD77, 23 Mar 2015 | Read review
“There was some noise from the side street at night - bar music- which stopped around midnight. I would ask for a room at the back of the hotel.”
 of 5 bubbles Ardfernbob, 4 Feb 2015 | Read review
“Rooms on the second floor away from the street are the quietest.”
  • Moonlight from our room.
 of 5 bubbles stubbspainter, 5 Jan 2015 | Read review
5 of 5