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Hotel19

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Traveller (158)
Room & Suite (68)
Dining (41)

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About

#3 of 44 hotels in Kharkiv
Location
Cleanliness
Service
Value
HOTEL19 is a unique place located in a cozy yard of the historic centre of Kharkov. The hotel has 24 elegant and unique rooms of 4 categories: Superior, Standard, Double and Single. Every room is equipped with an electric lock, safe, minibar, free access to Wi-Fi and satellite TV. The hotel offers the following services: transfer, personal interpreter, conference services, office services (fax, photocopier, CD drives, etc.), twenty-four-hour concierge service, laundry service, twenty-four-hour room service. Moreover, First Line Group offers special compliments and additional benefits to the guests of HOTEL19 in all of its restaurants and bars.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Conference facilities
24-hour security
Non-smoking hotel
24-hour check-in
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Complimentary welcome drink
Taxi service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bidet
Wardrobe / wardrobe
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Boutique
Centrally Located
Languages Spoken
English, Russian, Ukrainian
173Reviews3Q+A13Room tips
Traveller rating
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Aleksandra S wrote a review Sept 2021
Kyiv, Ukraine29 contributions50 helpful votes
Located in the very heart of the city, Design is really authentic and worth seeing (especially such design will love woman). Breakfast is super good since located just downstairs in popular restaurant Italian Edition 2. Recommended!
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Krokodil1986 wrote a review Feb 2020
123 contributions108 helpful votes
This hotel is not easy to find, but it is in the centre of town, off Sumska St, through an old courtyard. The Italianskaya Redaktsiya No 2 restaurant is in the basement where you get breakfast. The hotel is quirky but personalised in style, no lift. The rooms are large and comfortable with excellent bathrooms. This is one of the most comfortable and relaxed hotels we have stayed in. A definite recommendation, especially if you wish to avoid the less appealing eastern european style hotels or the rather boring utilitarian big chains. The only downside is the breakfast, which is of good quality but served to you. No buffet, which means it takes ages to get your breakfast and there is limited opportunity to get re-fills.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Елизавета Доляновская, Маркетинг at Hotel19
Responded 16 Jul 2020
Dear Guest, Warm Greetings. Thank You for such full and positive review. Hope to hear from You soon! Wish You nice and sunny mood.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria_UZ80 wrote a review Dec 2019
Sweeden, Kentucky2 contributions1 helpful vote
This hotel is really the best place to stay in Kharkiv. Rooms and interior are very cool, staff is friendly and helpful. They serve breakfast in the restaurant nearby and you need to go out but it is not a problem. Breakfast is very good with fresh orange juice and good choice of dishes. Very and very cool. Love i!
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ielyzaveta, Директор по продажам at Hotel19
Responded 10 Jan 2020
Dear Maria, Warm Greetings from Hotel19! Glad to hear from You and glad that You appreciate our service and our hospitality. Hope to see You again as our dear Guest!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RalphCardiff wrote a review Dec 2019
Cardiff, United Kingdom110 contributions36 helpful votes
I was taken there by an extremely nice young Lady Kate an IT specialist who had used the hotel for her Company. What a wonderful choice it turned out to be. If you know Kate let her know her help was so much appreciated .
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: My room was a single and very comfortable .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ielyzaveta, Директор по продажам at Hotel19
Responded 10 Jan 2020
Dear Ralph, Warm Greetings. We're really appreciate Your review and Your mark for our service. Hope to see You again as our Guest! P.S. We don't know Kate, but we also appreciate her choice)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johan Bakhuizen wrote a review Oct 2019
Antwerp, Belgium22 contributions6 helpful votes
We stayed here for nearly two weeks at room 16. Very beautiful hotel, nice little decorations and a style of its own. Airport transfer was good, not that expensive and on time. Friendly staff and security man, who helped us a lot during our stay when our keycard did not work (we had to replace our cards almost every 3-4 days - 4 times total) which was annoying when you walked up to the last floor just to walk back down - keep in mind that there's no elevator, could be a problem for people who need some accessibility. Also we did have problems with the wifi-connection right at our room. If we walked down, connection would establish. There might be something wrong with the router on our floor. The room and bathroom were very clean at arrival and cleaned up every day, well done! Minibar offers large selection of snacks and drinks (extra costs). Breakfast is good, not a very large selection - local, not international. Regular coffee and juice included. Except ordering a second Americano is being charged, which sounds unusual for just some hot water in an espresso. Anyway, during our breakfast, we mostly discovered that our room was fully cleaned up when we got back. That's a good service there. Room was decorated very nicely. It did feel like home. Hotel located right in the center and everything is easy to reach by foot or metro. Beautiful large parks are very close. In overall it's a very good, worthy hotel for a short stay. Would come back.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ielyzaveta, Директор по продажам at Hotel19
Responded 10 Jan 2020
Warm Greeting, Dear Guest. Sorry for a delay with answer. But it's very important for us to answer all our reviews, so we hope You won't be angry)) First of all, we would like to say "Thank You!" for such detailed review, it can be very useful for other travellers. We're really glad that You were inspired by our service) We would like only comment a few things% 1) Situation with keycards has been sold already. We've changed all key system. 2) Wi-Fi. Here we're on the way of solving and fixing the problem. 3) Coffee. You can drink filter coffee for free, but a coffee from coffee machine is limited (1 free coffee from the coffee machine per person per breakfast). Anyway, we hope You've come back to visit our Hotel again) We would be very glad to welcome You.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabiana M wrote a review Oct 2019
1 contribution1 helpful vote
Perfect place to stay in Kharkiv! The hotel is clean and comfortable. Stuff very friendly and helpful. Hotel room was cosy and a lot of interesting decor elements. Hearty breakfast. This hotel is located in the city center and you can see all the sights of the city
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Евгения П, Менеджер по связям с общественностью at Hotel19
Responded 15 Oct 2019
Dear Fabiana, Warm Greetings from Kharkiv city. Thank You for such a nice review. Looking forward hearing from You and hope to see You soon at HOTEL19. Wish You nice and sunny mood.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ilkim T wrote a review Sept 2019
Istanbul, Türkiye10 contributions3 helpful votes
Hotel 19 is Amazing especially in chrismas time.. They are so helpfull and know very well english because generally ukranian people dont know english... Mustach bar into hotel is the 1 of the bests in kharkow
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Евгения П, Менеджер по связям с общественностью at Hotel19
Responded 15 Oct 2019
Dear Guest, Warm Greetings from Kharkiv. We would like to say thank You for high marks You've gave to our lovely Hotel. And we hope that You'll choose our Hotel for Your next trip to Kharkiv. Wish You good mood and a lot of inspiration.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave P wrote a review Aug 2019
Indianapolis, Indiana, United States70 contributions28 helpful votes
I am currently staying at the hotel, working on reviews in my room. I personally love the hotel. It is in the city center, easy to walk anywhere you need to go. The staff is very friendly, they all greet me with my odd comings and goings. The breakfast is excellent, wide variety, and tasty. I have never been rushed off of my table, the servers allow me to sit and enjoy. The past night one server gave me exceptional service. I did not catch her name, but her long red hair is a standout, and she speaks very good English. She kept popping by to see if I was ok and if I needed anything. I find the servers in the restaurant to be very prompt and very friendly. Several speak English or do their best and I have no issue with communication. I have eaten there for breakfast, lunch, and dinner and I have not had a bad meal. As for one person complaining about the mini bar, it clearly shows the prices. You take it out, you pay for it, you cannot miss the sign. I ate some M&M's, I know I will pay when I leave, not a big deal. The room is immaculate every time it is cleaned in the morning. No there is no elevator, ask in advance for a room on the ground floor if needed. The bed is very nice, I have a room overlooking the patio restaurant and yes it is noisy until it closes. I do not mind because I can sleep through anything. The room size is perfect. I do not require a large room or large bathroom. Assuming I come back to Kharkiv I would stay here again.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Евгения П, Менеджер по связям с общественностью at Hotel19
Responded 23 Aug 2019
Dear Dave, Warm Greetings from Kharkiv city and from HOTEL19. We would like to say thank You for such a positive review. We're really glad that You've evaluated our service and our atmosphere. Hope to see You soon at our Hotel)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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spm123 wrote a review Jul 2019
Taoyuan, Taiwan2 contributions4 helpful votes
room is cozy and clean. front desk staff are very nice. but very poor service at the breakfast, an older lady staff was very unfriendly that i can only give it one star. kicked me out of the restaurant cos i already had my breakfast while i was accompanied my friend.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Евгения П, Менеджер по связям с общественностью at Hotel19
Responded 23 Aug 2019
Dear Guest, Warm greetings from Kharkiv city and HOTEL19. First of all, we would like to say thank you for your feedback. But it's really pity that you've faced such a situation. We assure you that we will clarify this situation and we will do our best for solving it. So, the next time when you visit us, it won't repeat. Wish you good a sunny mood!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fair_n_accurate wrote a review Jun 2019
Australia9 contributions19 helpful votes
It is such a pleasure to return to this world-leading hotel. That pleasure has been doubled by the early Summer here in Ukraine which only makes this hotel an even more radiant joy. Think alfresco dining. Think brilliant and vivid flower pots lining steps, and the best Italian wines under Sommelier Sergey's care. 19 is a "curated experience", not a lodging house. True to its owner Firstline Group everything [I mean everything] is done with precision, art, attention to detail and consistency. Think pin sharp. Think considerate. Think small touches that inspire and delight and amuse equally. All facilities are A1. Cleanliness is a great tribute to the housekeepers. Yes. Most of all it is the staff of Hotel19 that make it a rare diamond. The reviewer complaining about the amazing front desk staff must have been seeing double! They are smart, articulate beautifully attired in stylish and original dresses (classy is the word), patient, caring and mannerly.Just like their security guard consorts who are utter gentlemen. As for the restaurant, Italian Edition! This deserves its own review, and shall receive one. But here we can briefly note (again) the dignified, hard working and smart staff (a team hardly changed in two years) exercising the craft of table waiting to a standard a "name" five star hotel anywhere could only envy : poise, accuracy, thoughtful are words that spring to mind. Hats off to Hotel19! It is a gem. A diamond in fact.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Евгения П, Менеджер по связям с общественностью at Hotel19
Responded 2 Jul 2019
Dear Guest, We would like to say thank You for Your choice of our Hotel. We really appreciate Your review, full of warmth and different important details. It's very pleasant to know that we're working in a right way and our Guest can feel this. Wish You sunny and warm mood)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$71 - S$72 (Based on Average Rates for a Standard Room)
LOCATION
UkraineKharkiv OblastKharkiv
NUMBER OF ROOMS
24
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL19: See 83 Reviews, Price Comparison and 240 Photos (Kharkiv, Ukraine) - Tripadvisor

Frequently Asked Questions about Hotel19
Which popular attractions are close to Hotel19?
Nearby attractions include Annunciation Cathedral (0.4 km), Mirror Stream fountain (0.2 km), and Kharkiv Historical Museum (0.5 km).
What are some of the property amenities at Hotel19?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel19?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel19?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel19?
Yes, free private parking nearby and street parking are available to guests.
What are some restaurants close to Hotel19?
Conveniently located restaurants include Italyanskaya Redaktsiya №2, Pushka, and Mindal Lounge Cafe.
Does Hotel19 have airport transportation?
Yes, Hotel19 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel19?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel19?
The staff speaks multiple languages, including English, Russian, and Ukrainian.