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Hotel Boris Palace

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Hotel Boris Palace
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71 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 23 October 2016

We watched a scene Today were the owner, Boris was extremely arrogant and aggressive to guests. He gave orders to the guests and started to beat when they refused to follow his orders or ask him why he order them. Unheard such attitude by such a dog as owner of a hotel. We wanted to book for 14 days but...

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1Thank Johan v
Reviewed 21 October 2016 via mobile

Never been treated so poorly in our lives. We prepaid the room via Booking.com and was told we would get a room with a view. Instead upon arrival we were given a basement room with no windows. We were told that if we wanted the room we booked we would have to pay an upgrade. The food was extremely expensive...

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4Thank John S
A TripAdvisor Member
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6 reviews
4 hotel reviews
3 helpful votes
Reviewed 18 October 2016 via mobile

Booked through booking.com during Kapana Fest. Paid 108 BGN and the room we got was a basement one with NO windows. I did not even know they had such hotel rooms. Staff was rude, a gentleman who seemed to be a manager/owner allowed himself to discuss a former guest of the hotel using derogatory terms - extremely unprofessional. Given the...

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Thank A TripAdvisor Member
Reviewed 16 October 2016 via mobile

We visited the restaurant. The atmosphere and view were nice. But the staff was terrible. The owner did not like my negative feedback and started to yell at us. He cursed and offended us. He also threatened to break my neck and I was ready to call 112. So sad and pity to see this in 21st century!

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Thank Zara T
Arnhem, The Netherlands
Reviewed 4 October 2016

The choice for this hotel was the worst we've ever made, and we travel a lot. When we arrived to Boris Palace the owner (?) was not too friendly when asking for our IDs. Then he showed us the room; in the basement with no windows. He said if we wanted a room with windows we had to upgrade. We...

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2Thank Emma t
Seattle, United States
Reviewed 6 September 2016

This is an interesting hotel right in the old town of Plovdiv. It looked great on line. Our room was clean and had a beautiful view of Plovdiv. However, our balcony window over looked an empty lot full of junk. We had a group dinner at their restaurant that was way over salted. There was some kind of misunderstanding between...

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1Thank Mary S
Cairo, Egypt
Reviewed 15 July 2016 via mobile

Boris Palace is just fine. The rooms are clean but aging and so is the bathroom. The restaurant is not entirely functional. That didn't mean that our stay was not comfortable, it's probably just my high standards. The location of the hotel is wonderful and probably the highlight of the hotel. On the first day, the receptionist was very unfriendly...

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Thank Rimoabdallah
Tirana, Albania
Reviewed 29 May 2016

I have choosed a 4 star hotel and from photos on line it seemed great but i was really dissapointed when i saw the rooms. First,i choosed a economy room 65 euro and that was in basement with no windows,no air couldn't stay there . I asked the owner to have another room upstairs and those were at price 85...

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2Thank elda80
Cambridge, United Kingdom
Reviewed 12 May 2016

Stayed for 2 nights in May on business and cannot fault the place. Boris was very welcoming and helpful throughout our stay. Would recommend this place to anyone, the location is fantastic in the old town.

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Thank alex965
Somerset, United Kingdom
Reviewed 22 April 2016

My wife and I stayed just one night. It was most impressive inside and we were made very comfortable. Bed and bathroom excellent. Food very good. The only downside were the staff. The manager seemed very irked when we asked to sit inside for supper because it had become so cold outside - yes it was all laid up but...

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Thank J4996QHjohnb

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Hotel Boris Palace

Address: Suborna str 49, Plovdiv 4000, Bulgaria
Region: Bulgaria > Plovdiv Province > Plovdiv
Price Range: $81 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Boris Palace 3*
Number of rooms: 10
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Questions & Answers

Questions? Get answers from Hotel Boris Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you pay extra you'll be given a room without window. Best choice for the room? Another hotel!!”
 of 5 bubbles 683emmat, 4 Oct 2016 | Read review
“do not choose rooms at basement because are dark and no windows, no air there.”
 of 5 bubbles elda80, 29 May 2016 | Read review
“No comment”
 of 5 bubbles J4996QHjohnb, 22 Apr 2016 | Read review
“Don't book at this hotel!”
 of 5 bubbles Ezequielc230115, 8 Sep 2015 | Read review
“If you do decide to stay in this hotel, get yourself a bodyguard so you don't end up beaten by the owner.”
 of 5 bubbles 921marinak, 10 Oct 2014 | Read review
5 of 5
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