Grand Hotel London
Musala Str 3, Varna 9000 Bulgaria
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About
#6 of 91 hotels in Varna
Location
Cleanliness
Service
Value
Grand Hotel London is a luxury five-star boutique hotel situated in the city center of Varna.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Meeting rooms
Concierge
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English, Russian, Bulgarian
Location
96Great for walkers
Grade: 96 out of 100
87Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
193Reviews8Q+A28Room tips
Reviews
Traveller rating
- 124
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- 7
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Location is good. That is actually all that was good about the hotel. No professional staff all around the clock, no food in the morning, no drink in the evening, will be better if there was no elevator, no parking, no nothing. Zero my stars Never again.
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: Avoid the place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nestled in the quiet side street of Musala, just off the main shopping thoroughfare Knyaz Boris I, the Grand Hotel London is ideally placed to explore central Varna. The architecture inside and out is delightful, a real period piece evoking memories of the 'Belle Epoque'. Our suite was magnificent and the staff couldn't do enough for us. Sadly the restaurant wasn't open due to the current situation, but we hope to dine there in the future. Breakfast was an absolute treat, with the service impeccable. I can't recommend Grand Hotel London highly enough for anyone looking for a boutique hotel experience in Varna.
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It was one of my most terrible stays in hotel in the recent years. The only good news is that I booked only 1 night. The hotel is maximum 3*. The furniture and rooms are old fashion and need desperately refurbishment. I was accommodated in twin room, and the two beds was joined but still there was whole between them. No personal except one lady for everything. There was no entry for disable people at the entrance of hotel. Bathroom was very small with not separate shower - you need to go in bathtub to take a shower. Very bad experience.
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Date of stay: June 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I had the utmost pleasure of spending a night at the Grand Hotel London while exploring Varna. Too often do I restrict myself to cookie-cutter, run-of-the-mill chains like Marriott and Hyatt—sometimes points travelers just need to step out of their comfort zone and treat themselves to the hospitality and authentic charm found in locally-owned and operated hotels. I had no regrets here, and I give the Grand Hotel my highest recommendation for lodging in Varna. Read my specific insights: - Staff transformed my already-outstanding experience into an utterly world-class one. From the cordial, enthusiastic welcome at the wee hour of 1am; to the gracious accommodation of my electric wheelchair despite inadequate accessibility infrastructure; to the permission to use a private elevator so as to reduce the amount I’d have to walk; to the magnanimous breakfast attendants…everyone was just so friendly. Yet not obsequious, which wouldn’t be as appreciated. The service was just perfect. THANK YOU!! - Rooms were quaint, cute, classy, and very clean. I could really sense and appreciate the history woven into the furniture and ambiance, and unlike some hotels that allow “historic” to equal “poor maintenance,” such was not the case here. - Wifi was free, and so was breakfast (or perhaps included in certain nightly rates). The food selection was delightful, and before I fail to mention—the night auditor was so kind upon check-in that she fetched a few fruits from the kitchen to give me as a late-night meal before bed. So awesome! - Noise was nonexistent, which I always prefer. Despite having such a central location in the city, I couldn’t hear anything from either outside or between rooms. - This isn’t going to detract from how satisfied I was, but I want to mention it to folks. Consistent with most old buildings in Europe as a whole, the Grand Hotel is not wheelchair-accessible whatsoever. So don’t book here if you’re completely bound to a chair, or else…well…you’d have to sleep by the steps to the front door (just being silly on that part). Knowing Europe and the limitations historic properties have for mobility access, it’s no problem in my opinion, but it needs to be said. So let me finish off by commending this hotel and its staff for a practically perfect time. Please choose the Grand Hotel London (in Varna, don’t forget!) when you need accommodations in the city at a good, quality value. Thank you!…
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We booked 2 rooms for 1 night. Upon arrival (Saturday, around 8pm) we checked in & was allocated 2 rooms on floors 1 & 3. The room on floor 1 was fine. Unfortunately the room on floor 3 left a lot to be desired. There were a number of large holes/depressions in the floor underneath the carpet, so upon entering the room & stepping in to turn the lights on I almost tripped over as the drop is more than 1cm - this is approx 1m long and right where one walks! It's quite dangerous and needs to be resolved urgently. The air conditioning did not work properly and and was stuck on a warm temperature. The control panel was on but not responding. We asked reception for assistance and was advised that there was nothing they can do and to 'ask in the morning as they were night staff only'. Really unhelpful and made for an uncomfortable night, they were not interested in assisting in any form. Walls are very thin & the chandeliers also rattle when someone walks/moves/engages in bed based activity in the rooms above. Breakfast tasted nice, but very slow. I felt sorry for the waitress as she was running the whole restaurant herself, management need to put more staff on. It took 10 minutes to be given a menu (which was taken from the table next to us when they finished using it & passed straight to us, don't visit this hotel if you have any covid concerns!) and we waited 30 mins for a coffee to arrive. The overall hotel feels quite tired & in need of a makeover. I appreciate the 'old world' aesthetic they are trying to achieve, but the service recieved was less than acceptable, especially considering they badge as a 5 star. The response given when we checked out was pretty lacklustre and I wouldn't recommend staying here. Location is a plus, and parking right outside (paid parking.)…
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Date of stay: September 2020
Value
Rooms
Service
Room Tip: Avoid 3rd floor!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Exvellent trestaurant, with very pleasant ancient atmosphere. Very friendly and helpfull personal, tasty breakfast. Very central located. I dont knowe if the price was low because of copvid or not. But it worth more than I paid. As for cons, I didnt manage to get my TV working. It was just showing bluescreen.
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Date of stay: July 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I write this review for my husband, who stayed here in a business trip and he doesn't have tripadvisor. First of all I want to thank to the staff because we manage to do a small surprise for my husband on arrival. I sent them a message to put it in the room and they were very prompt. The room was spacious and cleaned,very good amenities and good breakfast. The internet didn't work sometimes or was working very difficult. Very close to the sea and to good restaurants.
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Date of stay: January 2020Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Beautiful hotel with obliging staff. Very good breakfast. Breakfast menu has eggs many delicious ways. Tea making in rooms and great room service each day. The housekeeping is excellent.it's all ery clean.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed twice, inluding last year Christmas and New Year's Eve, but we probably never will...For this year's 9 days winter holiday stay, they unfairly cancelled our Booking reservation, with just few days left! Their reason was a temporarily insufficient funds situation on the card we used for reservation. They broke the guaranteed reservation rule, as we solved their request in few hours time (the rule says maximum 24 hours)! On the phone and on Booking request they refused to give us the same offer, talking about the high requested time of the year and proposing us an e-mail reservation in order to skip the Booking platform. More, they lied saying there were still not enough funds at a second try. Finally, we got a call from the hotel appologising by saying they shouldn't have cancelled our reservation, but somebody else's! Meanwhile, after half a day of talks and mails, we booked at another hotel in Varna. The way they acted and they treated us is a big minus for a five star hotel and the fact that Booking didn't solve the situation is also unfair. We are on our way to Varna and still very dissapointed by what happened! We stayed twice, inluding last year Christmas and New Year's Eve, but we probably never will...For this year's 9 days winter holiday stay, they unfairly cancelled our Booking reservation, with just few days left! Their reason was a temporarily insufficient funds situation on the card we used for reservation. They broke the guaranteed reservation rule, as we solved their request in few hours time (the rule says maximum 24 hours)! On the phone and on Booking request they refused to give us the same offer, talking about the high requested time of the year and proposing us an e-mail reservation in order to skip the Booking platform. More, they lied saying there were still not enough funds at a second try. Finally, we got a call from the hotel appologising by saying they shouldn't have cancelled our reservation, but somebody else's! Meanwhile, after half a day of talks and mails, we booked at another hotel in Varna. The way they acted and they treated us is a big minus for a five star hotel and the fact that Booking didn't solve the situation is also unfair. We are on our way to Varna and still very dissapointed by what happened!…
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Last stayed here 3 years ago and it's hard to improve upon great but Grand Hotel London continues to out perform. Old world feel but modern hotel with outstanding service. Stefan the bellman does a really good job! Hotel breakfast and restaurant has great meals and bar off of lobby is comfy and cozy and prices just right. Funny but would up in same Room 205 as we did three years ago! Clean, comfortable and peaceful...what more could you want for only 83 Leva a night. Look forward to another return stay!!!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$79 - US$114 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaVarna ProvinceVarna
NUMBER OF ROOMS
24
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Frequently Asked Questions about Grand Hotel London
Which popular attractions are close to Grand Hotel London?
Nearby attractions include Kultura Speakeasy Bar (0.2 km), Bohotopia (0.2 km), and Diagonal - Craft Beer Bar (0.4 km).
What are some of the property amenities at Grand Hotel London?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel London?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Grand Hotel London?
Conveniently located restaurants include Staria Chinar - Preslav, Tasting Room - Premium Spirits and Cocktails, and Gostilnitza Chuchura.
Are there opportunities to exercise at Grand Hotel London?
Yes, guests have access to a fitness centre during their stay.
Does Grand Hotel London have airport transportation?
Yes, Grand Hotel London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grand Hotel London?
The staff speaks multiple languages, including English, Russian, and Bulgarian.