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Hilton Alexandria Green Plaza

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Hilton Alexandria Green Plaza
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1,083 Reviews from our TripAdvisor Community

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Showing 982: English reviews
Bahrain
Reviewed 24 November 2016 via mobile

I had to stop over at Alexandria for two nights on my way back to Cairo for a business, my company booked for me at Hilton Green plaza which i really had bad experience with the hotel before, However once i showed up at the hotel i was greeted as never before and it was a bit surprising and pleasant...

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Thank JRdvvvgggaaa
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Reviewed 23 November 2016 via mobile

I like my stay in the hotel was very good special Abu qir restaurant Mr. Sherif was present a pleasure service to us Room service was v.good too. All the team working are very helpful The room condition is good

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Thank AmrAbdelkafy
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Cairo, Egypt
Reviewed 23 November 2016

Nice view but I wasn't able to open the window as it is locked. The room is very clean spacious. the breakfast was nice and staff are very professional. the front desk was very professional and quick.

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Thank imanrefai10
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 23 November 2016 via mobile

Nice stay, friendly staff, room was upgraded, clean facility, nice breakfast, fair location, front desk and guest relation teams were very supportive and really cairing to offer a great experiance and a nice stay.

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Thank Dergham77
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Reviewed 22 November 2016 via mobile

The hotel is so great and prepared very well. Was so happy in my staying in Hilton coz people are so friendly every one is happy to help u. Nada Ossama the guest relation she really loves what she do and she believe it. I felt like one of Hilton's family member. Thank you very much 😊.

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Helpful?
Thank Hossam K
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Reviewed 20 November 2016 via mobile

Accommodation at the Hilton Plaza Hotel Alexandria of the nicest stays that I feel completely comfortable when delivered from the special services, both in the rooms and the food and hygiene and follow-up of permanent labor service team to stand on the highest level of comfort in accommodation and single out Mr. Ahmed Ghneim, as well as Ms. Nada, who...

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Helpful?
Thank tamerrefaat
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 20 November 2016

It was very successful business short trip at Alexandria but the experience of hotel was very nice as usual starting from room reservation team, they were very helpful and I ignored the other options for booking (Hotline and Mobile apps). Then the front disk team were very friendly and they finished the check in & check out process quickly &...

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Helpful?
Thank Mohamad I
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 19 November 2016

the hotel is good place to stay in Alexanderia, the second largest city in EGYPT, the service is very outstanding and the environment is very suitable for business and pleasure; I highly recommend the hotel for your next trip to Egypt

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ahmed K
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 18 November 2016

Stayed for business. HGP staff are supportive and customer oriented. Many thanks to Nada Osman - Guest relations office on her prompt response and resolving a minor HHonors issue. Would recommend it to friends/colleagues.

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Helpful?
Thank fahmkm
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. We are looking forward to...

Reviewed 17 November 2016

Thanks for making this business trip that wonderful. :D and i looking forward to repeat this trip again .. thanks for your hospitality , and kindness thanks for all staff their ... everything was good. Best regards Hussein Shosha

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Thank Husṣįn G
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 

Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: $226 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#2 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
#4 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Green Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hilton Alexandria Green Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room is nice”
samehgad2001, 25 Apr 2017 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
drmohamedkifafi, 23 Apr 2017 | Read review
“rooms starts with 5xx are amazing”
moatazanbar, 19 Apr 2017 | Read review
“choose other hotel”
wadapanda, 11 Apr 2017 | Read review
“Avoid anything facing the mall, the little train that runs through blares its horn all night.”
cfaulkner0006, 9 Apr 2017 | Read review
5 of 5