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Cnr 26 and 66th St, Chan Aye Tharza, Mandalay 05021 Myanmar
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (288)
360
Panoramas (33)
Room & Suite (117)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Mandalay
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 167 hotels in Mandalay
Location
Cleanliness
Service
Value
Nestled on four acres of beautifully landscaped gardens, our Hilton Mandalay hotel offers a prime location facing Mandalay Hill and the majestic Royal Palace. Enjoy breathtaking views from your guest room, Executive room or suite and savor a variety of on-site dining options. Stay active in our fitness center and outdoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
286Reviews4Q+A26Room tips
Traveller rating
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Emerald Rose wrote a review Sep 2020
1 contribution
Very nice to visit.Friendly and very helpful staff. Very nice swimming pool, SPA, Steam room, Sauna, thermal pool are available in one place.Near around many restaurant traditional food, Chinese food , Western food.
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Date of stay: August 2020
Value
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Room Tip: Good location!
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1 Helpful vote
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Response from Khin Than Nwe, Guest Services / Front Office at Hilton Mandalay
Responded 8 Sep 2020
Dear emeraldrosemdy19, Mingalarpar! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are delighted to hear that the team has managed to exceed your expectations in all area of expertise. We all are motivated to create memorable experience for our guests. We look forward to welcoming you back to our hotel in the not too distant future at Hilton Mandalay. Best regards, Khin Than Nwe
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Emily Cho wrote a review Sep 2020
Singapore, Singapore1 contribution
We had a very pleasant stay here. Staffs are very friendly and helpful. The room is newly renovated. I enjoy relaxing rooms that offer air conditioning. We had a very delicious meal! The restaurant staff was friendly and the service was good.
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Date of stay: August 2020
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Response from Khin Than Nwe, Guest Services / Front Office at Hilton Mandalay
Responded 8 Sep 2020
Dear Emily, Mingalarpar! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are delighted to hear that the team has managed to exceed your expectations in all area of expertise and your stay was comfortable in our new room. We all are motivated to create a memorable experience for our guests. We look forward to welcoming you back to our hotel in the not too distant future at Hilton Mandalay. Best regards, Khin Than Nwe
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Denitsa777 wrote a review Aug 2020
8 contributions
We spent 4 days in the hotel. The location of the hotel is just perfect - it faces Mandalay Hill and you can go for long walks. The interior of the hotel and lobby are modern and nice, the pool area is very quiet. The service everywhere in the hotel incl. restaurants was just perfect, everybody was very nice and welcoming! Some areas of the hotel were under renovation but we did not notice any noise. The rooms are spacy and clean. The air con was not functioning properly but we got directly a new nice room. If you have "a sweet tooth", the hotel has a small shop where you can buy masterpieces of different cakes etc - really perfect to the eye and the taste! All in all it would have been a perfect stay but the breakfast was way below the standard of a 5-star hotel. There were just 3 options to choose from (1 asian and 2 continental - both very similar ones). We are aware that during Covid only a la card breakfast is available, but would have expected a much large choice of A-la-Card options - comparing to other hotels. Apart from that we were very happy with our stay and would love to return there some day when the situation changes.
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from Khin Than Nwe, Guest Services / Front Office at Hilton Mandalay
Responded 22 Aug 2020
Dear Denitsa77, Mingalarbar! Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your review and are delighted to hear that we have managed to help you have a memorable stay. We also have taken note of your feedback about our breakfast's options. We look forward to welcoming you back to Hilton Mandalay. Best regards, Khin Than Nwe
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Traveltheworld2 wrote a review May 2020
California7 contributions4 helpful votes
When I last visisted Mandaley in 2006, this hotel was the Sedona. Wth the Hilton taking over, I was pleasantly suprised that they had redone the lobby, restaurant (where breakfast is served) and the grounds and pool area - it really was in need of an update and they did a beautiful job. While I was there, they were in the process of redoing the rooms on one side of the hotel and plans were to start the other side in February 2020 (I never heard any noise during my stay due to the construction). The room I was in was comfortable, very clean, and had a view of the fort. The food at the restaurant was very good for breakfast, lunch and dinner. I love Pad Thai but was afraid to try it in Myanmar as I didn't think it would be as good as what I've had in Thailand - it turned out to be an exceptional Pad Thai! I was really sick when I arrived in Mandalay but was taken care of by the wonderful women at the front desk while there. So big "thank you" to a truly caring and wonderful group of people who were genuinely concerned. Beside the wonderful and helpful staff and redo of the property, what makes this hotel the place to stay is location, location, location! It is close to the fort, shops, restaurants and nearby attractions.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip: You can either have the pool/grounds view or the view of the fort and the hill beyond - I prefer...
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2 Helpful votes
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El Chico wrote a review Mar 2020
Madrid, Spain3 contributions
I was waiting for my wife in the lobby of the hotel, when this big Indian hotel manager came to ask me what is my business in the hotel. So rude and demeaning. Didn’t introduce himself or explain who he is, and it was only at 7pm. Later I found out that his name is Kapur and he is a director there. Clearly the worst hotelier I have ever seen. He should be working at a dungeon hostel. Hotel room is old, dont get trick by its flashy lobby.
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Date of stay: February 2020
1 Helpful vote
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claystayt wrote a review Mar 2020
16 contributions49 helpful votes
A nice property with good size rooms, good food and drink and a great pool area. Very friendly staff - to be honest I did not meet an unfriendly person in Myanmar. The hotel Is in a good location opposite the palace. A lovely place to stay.
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Date of stay: February 2020Trip type: Travelled on business
4 Helpful votes
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Response from RubyKhin, Front Office Manager at Hilton Mandalay
Responded 8 Mar 2020
Dear claystayt, Mingalarpar! Thank you for taking the time to share your experience about your recent stay at Hilton Mandalay. We sincerely appreciate your feedback and we are delighted to hear that our team has managed to brighten your day and make your stay more memorable. Your feedback has truly motivated the team to create more heartfelt experiences for our guests. We look forward to welcoming you back to Hilton Mandalay. Best regards, Ruby Khin
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Ann W wrote a review Mar 2020
London, United Kingdom206 contributions132 helpful votes
Situated in a great location overlooking the palace wall. I really enjoyed my stay here. Our room was extremely comfortable with a great bed and good quality pillows and linen. The bathroom was a nit outdated and in need of modernising but nothing that you couldn’t live with. Breakfast was fantastic with a great choice and something for everyone. The pool area was lovely and well maintained. The most Bar was excellent with ice cold beer and wine. The staff were extremely helpful and professional
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Date of stay: February 2020
Cleanliness
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2 Helpful votes
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Response from RubyKhin, Front Office Manager at Hilton Mandalay
Responded 4 Mar 2020
Dear annwillson, Mingalarbar! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are delighted to hear that the team has managed to exceed your expectations in all areas of expertise. Your feedback has truly motivated the team to create more heartfelt experiences for our guests. We look forward to welcoming you back to our hotel in the not too distant future at Hilton Mandalay. Best regards, Ruby Khin
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Brightcouple wrote a review Mar 2020
1 contribution
Got food posioning when eat the dinner. Too. Many mosquitoes. Airxon is too cold even switching to highest.. Shortage of staff in front desk and restaurant. Order a tea take 30mins as just 1 girl is working
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2020
Value
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Location
Cleanliness
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Response from RubyKhin, Front Office Manager at Hilton Mandalay
Responded 4 Mar 2020
Dear Brightcouple, Mingalabar from Hilton Mandalay! Thank you for sharing your experience about your recent stay with us. We truly value your feedback and are disappointed to hear that your stay was not up to your expectations. First of all, we would like to thank you for staying with us and letting us know your concerned during your stay which only helps us in improving our services for our valuable guests. However, the incident which has happened, we have checked it up and unfortunately unable to find your dinner details with us from your stay during 29th Feb, 2020 till 1st March, 2020. As you have highlighted that you had a dinner at one of the hotel’s outlet, If you would be kind enough to provide us the name of outlet and the details of your meal, it would help us in our process of the investigation with the concerned department. Thank you so much for taking time and writing the review it only gives us a chance to recheck things at our end. Best regards, Ruby Khin
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spanishman2015 wrote a review Feb 2020
Dublin, Ireland4 contributions9 helpful votes
Had a really great experience in the Cafe Mandalay at the Hilton Mandalay. Wai Nyein Thu and her colleague could not have been more attentive and friendly. Nice chatting with both of them. Food and service was amazing!
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Date of stay: February 2020Trip type: Travelled on business
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Response from RubyKhin, Front Office Manager at Hilton Mandalay
Responded 3 Mar 2020
Dear spanishman2015, Mingalabar! We sincerely appreciate your review and are delighted to hear that we have managed to help you have a memorable stay. Thank you again for your feedback and we hope having a chance to show you our continuous improvement on your next visit to Mandalay. Best regards, Ruby Khin
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davyp777 wrote a review Feb 2020
Durham, United Kingdom408 contributions164 helpful votes
Unfortunately my three night stay was in the middle of the transition period of the hotel reflagging to the Hilton brand. The hotel should not have been charging the full rate while refurbishment was ongoing as the rooms were in a poor state as were some public areas of the hotel My first impression of the hotel on arrival was positive as the lobby area was fine and the girl who checked us in (Ei Ei?) was exceptional as she also assisted me with other aspects of my visit to Mandalay. My room wasn’t ready and I was provided with a temporary room which was actually very good. It was spacious, had a great view of the palace and I would have been content staying here for the duration of my visit......until the drilling started! Thankfully my designated room became available and despite again having a great view of the palace, some aspects of it were grim - particularly the bathroom. Finding a roach on the bedroom floor didn’t inspire confidence in the hygiene of the place either. The furniture was old, soundproofing was poor and the doors to the balcony had seen better days and certainly didn’t dampen the traffic noise or the ridiculous music that blasted out from the street below at 5am! The biggest disappointment however was the executive lounge offerings - probably the worst I have ever encountered in any hotel. The wine was poor and the food was dire. The only food on offer was provided on a cake stand by the staff - take it or leave it. There weren’t even any sweet offerings such as cakes or sweet pastries which is usually standard for an exec lounge. Was this a temporary ‘service’ or the standard food that this hotel provides to their exec room guests? If it was short term, then my rate should have reflected the limited offerings. The pool area was fine, however, the elevator in the wing my room was located turned out to be a converted service lift shared by staff and guests, however, clearly, it was certificated and refurbished (sort of) to accommodate guests. Hilton should have charged a discounted rate due to the condition of the hotel or even closed it down, but they seemed content to mug their guest while not providing what they advertise. I’m sure this hotel will come up to scratch one the refurbishment is complete, but I just felt short changed after this disappointing stay. Thankfully the staff that are a credit to the hotel, made up for some of the disappointment.
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Date of stay: December 2019
Rooms
Location
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2 Helpful votes
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Response from RubyKhin, Front Office Manager at Hilton Mandalay
Responded 26 Feb 2020
Dear davyp777, Mingalabar from Hilton Mandalay! Thank you very much for sharing your recent experience. We are delighted to know that you found our team members wonderful and helpful. Your review is a motivator for all of us to continue creating guest experiences. We also noted your comment on the executive lounge with many thanks as an area for improvement. We truly value your feedback about the room condition and we are delighted to inform you that we are in progress of upgrading the rooms. We look forward to welcoming you back in the near future. Best regards, Ruby Khin
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PRICE RANGE
US$110 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
MyanmarMandalay RegionMandalay
NUMBER OF ROOMS
231
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Frequently Asked Questions about Hilton Mandalay
Which popular attractions are close to Hilton Mandalay?
Nearby attractions include Mandalay Marionettes Theater (0.1 km), Skinny Buddha (1.0 km), and MOE GEMS JEWELLERY (0.8 km).
What are some of the property amenities at Hilton Mandalay?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Mandalay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Mandalay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Mandalay?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Mandalay?
Conveniently located restaurants include Unique Mandalay Tea Room, Mingalabar Myanmar Restaurant, and Delicious.
Are there opportunities to exercise at Hilton Mandalay?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Mandalay have airport transportation?
Yes, Hilton Mandalay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Mandalay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Mandalay offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hilton Mandalay?
Many travellers enjoy visiting Mandalay Palace (1.6 km), Kusinara Pagoda (2.9 km), and Chan Tha Ya Pagoda (4.3 km).