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Sofitel Luang Prabang Hotel

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456 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Beijing, China
Reviewed 9 October 2016

I loved Luang Prabang as soon as I arrived. Cute, peaceful town, with a lot of small coffee shops, friendly people and culture places. After a week in Laos, my friend and I checked in at Sofitel. From the arrival to the departure, we felt spoiled and taken on a special journey. The hotel team takes the luxury and the...

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Helpful?
Thank AurelieSWF
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear AurelieSWF, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Auckland, New Zealand
Reviewed 6 October 2016 via mobile

We stayed at this lovely place for 4 nights, next time we would stay for longer. Beautiful gardens & serene, private rooms (with an outside bath, v glam). We felt like we had the place to ourselves. Loved sitting outside overlooking pool with a cocktail in hand. Cute little rabbit that hangs out by the front desk. As our tour...

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Helpful?
Thank Jenny C
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Jenncy C, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Bangkok
Reviewed 5 October 2016

Our stay was just magical at the Sofitel. You know exactly what to expect with this brand even though each of their properties are totally different from each other. What really made the stay wonderful were the staff and their immaculate attention to detail. That has to be mentioned right off the bat, because dealing with hotel personnel can be...

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Helpful?
Thank Tom B
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Tom B, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sydney, Australia
Reviewed 30 September 2016

We booked through Luxury Escapes and this was truly a luxury escape. Staff were warm and welcoming, the rooms were fantastic, the facilities were equally as good. We had a massage that was included in the package and would pay for it if we stayed again. The restaurant was very good though lacked a little atmosphere as the hotel only...

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Helpful?
Thank Phil D
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Phil, Thanks for your nice review about our beautiful Hotel. It's good to know that our guests are being pampered as they deserve. I will share as well your comment with our Staff. Regarding your comment about the Restaurant Environment, you can see this as an opportunity of having a private dinner near our magical botanical garden :) Have...

Reviewed 27 September 2016

From the beginning until the end of our stay, me and my friends were truly spoiled. By the environment and facilities and the management who were of a great support at all time. They do everything they can to make you feel home and comfortable, with lots of special attentions and there is in my mind no better way to...

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Helpful?
1Thank Francoise S
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Mathilde, Thank you for your kind review, we couldn't describe it better. We are really happy you enjoyed our beautiful Hotel and have some good time to relax. I will share as well your comment with our Staff. Have a lovey day, and we hope to see you soon! Kind regards, Frederico & Softel Team

Reviewed 26 September 2016

I didn't stay but get massage with discount voucher that i got from the other hotel i stay. I don't know whether I was satisfied if I didn't get discount. but the massage and service was really nice, and the atmosphere of the hotel is good to relax.

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Helpful?
Thank chori b
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Chori, Thanks for your kind review about our Le Spa. I can see that some good hands' have taken care of you. We hope to see you soon at our beautiful Hotel. Kind regards, Frederico & Sofitel Team

Hong Kong, China
Reviewed 20 September 2016

I had a hard time choosing the overall best place with the price I pay. I stayed first 2 nights at Belmond which was supposed to be the "best" hotel in Luang Prabang. The location has a best view to look over the Mount Pousi. I moved to Sofitel. The service, people there, amenity, food and room were so much...

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1Thank Kanghenglee
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Kanghenglee, Thank you very much for your nice words about our hotel and service we couldn't describe it better. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Mao. We are really happy you enjoyed your stay at our beautiful hotel and we hope we will have the chance...

Reviewed 20 September 2016 via mobile

After 1.5 months in Luang Prabang we finally got time to relax and there is no place like Sofitel. We hade late lunch with drinks. The environment is great and peaceful..just what we are looking for. Decoration is superb and the food was delicious. Staff was friendly...we had great time :)

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Helpful?
Thank savijak
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Thank you very much for your nice words about our beautiful Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are really happy you enjoyed your stay, and have some time to relax. We hope we will have the chance to welcome you again in the lovely Luang Prabang Have...

Perth, Australia
Reviewed 18 September 2016

What a wonderful gem of a hotel. All the elegant style and luxury you want but none of the bling or false glitz you so often encounter these days in 5*hotels. Whereas most hotels treat you like paying customers, this Sofitel treats you more like honoured house guests. My husband and I just spent the most delightful days at this...

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Helpful?
Thank Karen C
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Karen, Thank you very much for your nice words about our hotel and service we cpudn't describe it better. We are really happy you enjoyed your stay at our beautiful hotel and we hope we will have the chance to welcome you again and show you the richesse of Luang Prabang. Have a nice day. Best regards, Fred and...

Wangaratta, Australia
Reviewed 18 September 2016 via mobile

Having arrived in Laos with 3 fractured ribs from a quad bike accident in Cambodia (amongst other injuries) the wonderful driver collected my cousin & i from the airport & was a welcome relief. Some icy cold bottled water & a small basket of pastries on the back seat was a lovely addition & we were soon at the hotel....

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1Thank KellsEdge
ManagerHotel1, Guest Relations Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Kells, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Pookie and Ines. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions. ... more   less 

Additional Information about Sofitel Luang Prabang Hotel

Address: Ban Mano, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $355 - $847 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luang Prabang Hotel 5*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, HotelTravel.com, Agoda, Odigeo, ACCOR, Priceline and Jetsetter so you can book your Sofitel Luang Prabang Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Spa Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#4 Luxury Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luang Prabang Hotel staff and other travellers.
7 questions
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New Zealand
Charlotte, North Carolina
Florence
over a year ago

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Questions? Get answers from Sofitel Luang Prabang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure if all 25 rooms are the same, but we loved our private outdoor tub and sitting area!”
 of 5 bubbles Ody-NYC-traveler-123, 22 Nov 2016 | Read review
“We had 21 but I think they are probably all good”
 of 5 bubbles gpdLondon, 17 Nov 2016 | Read review
“Anyone around the garden is great.”
 of 5 bubbles bbhongkong2016, 9 Nov 2016 | Read review
“I believe that all rooms are beautifully fitted out but if you can get an upgrade to a pool suite - you will not be disappointed.”
 of 5 bubbles malcolmm514, 6 Nov 2016 | Read review
“Our room was perfect - garden suite with private outdoor garden”
 of 5 bubbles kerryf413, 2 Nov 2016 | Read review
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