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Le Palais Juliana

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182 Reviews from our TripAdvisor Community

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Showing 139: English reviews
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Santa Clarita, California
Reviewed yesterday NEW

During our visit to Luang Prabang Laos we stayed at the Le Palais Luliana. Nice rooms Courteous staff. The pool was very nice and the grounds were beautiful. The rooms had balconies with chairs and tables.

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Helpful?
Thank thibbs1955
San Francisco, California
Reviewed 1 week ago

I will like to share my experience of my stay at Le Palais Juliana. Me and my friends Valerie and Justin we spend six days at Luang Prabang lovely town full of cafes and art galleries excellent food .Our stay at Juliana was very enjoyable not far from town ( so all those people who complain about that is was...

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Helpful?
Thank pedroalvarez10
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Pedro Alvarez, Greetings from Le Palais Juliana Luang Prabang! First off, thank you so much for the excellent score of 5! We appreciate your taking the time to share with TripAdvisor your recent stay with us. It is a pleasure to know that we contributed to making your 6-day holiday in Luang Prabang an enjoyable one. Thank you for...

Cusco Region, Peru
Reviewed 2 weeks ago via mobile

Rooms clean. Buffet breakfast ok. Pool was large and water was just right for exercise. Pools in Thailand were too cold this was just right Ffgnhxvbbhhvv. Bob. Cvbvv. Very v. Jhffhgghvgghfgiivfvbnngfcfcvbbc

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Helpful?
Thank chuck h
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Chuck, Thank you for rating us a 5. It means a great deal to us to be reading very positive comments such as yours and although the subsequent typos are indecipherable, I know it is saying something wonderful (,") . Would be so happy to see you again. Sincerely, Oscar

Houston, Texas
Reviewed 2 weeks ago

We stayed at Le Palais Juliana Hotel for 2 nights and had a lovely stay experience. Staff greeted us kindly and very attentive. Desk staff very helpful to our needs i.e. requesting information, extra pillows, transportation. Breakfast include in our hotel was delicious. Best croissant in Luang Prabang, Would definitely stay there again.

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Helpful?
1Thank dustytx
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Dusty, Greetings from Le Palais Juliana Luang Prabang! Our sincere thanks for your wonderful and generous words about our hotel. I have shared your review with my team and they send their gratitude to you. We hope we can welcome you back should your travels bring you back to Luang Prabang. Kind regards, Oscar

Australia
Reviewed 3 weeks ago via mobile

Lovely hotel in a tranquil location. Great swimming pool and garden. Breakfast had a wide array of Asian and Western selection, truly marvellous! The staff were very friendly and eager to please. Highly recommendable if you want quiet comfort and elegant scenery. Had breakfast in the restaurant's terrace and caught the rising sun behind the mountains, so amazing! Will definitely...

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Helpful?
Thank ilovemelt
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Ilovemelt, Greetings from Luang Prabang! Thank you so much for taking the time to send a review in TripAdvisor. It is such a pleasure to receive an excellent score from our valued guests. Rest assured that this will be shared to the whole team. Should you have plans to be back in Luang Prabang, do let me know and...

Glasgow, United Kingdom
Reviewed 3 weeks ago

The Palais Juliana is situated a way out of town and is not so convenient. The buildings and setting could be good but are let down by indiferent maintenance and cleaning and terrible customer service. We ate in the hotel restaurant and were the only customers. Despite this service was slow and the wrong food was brought to the table....

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Helpful?
Thank Mike N
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Mike, Thank you for your feedback. It is with regret to note that your stay did not meet your expectation. For this I extend my apologies for any inconvenience caused. Please be rest assured that it is not indifferent maintenance but that we are relocating our Fitness Center for easier access. Nevertheless we thank you for your constructive comments....

Belfast, United Kingdom
Reviewed 3 weeks ago

The experience at the Le Palais Juliana was exceptional. I loved this hotel, excellent location away from noisy crowd, the staff was extremely nice, helpful and friendly. We really appreciated the complimentary services offered , airport transfers , complimentary bicycles, wifi. The swimming pool is great a place to relax during late afternoon. We enjoyed working out in their fitness...

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Thank cathysmiley
Goderich, Canada
Reviewed 3 weeks ago via mobile

My stay at, "Le Palais Juliana," did not leave me feeling particularly satisfied. Our arrival, for the most part, was quite good. Our room was well, okay. It initially had a musty smell and at times smelled of urine. This, to be fair, was short-lived, but was noticed enough that this observation was shared. In the mornings, the smoke from...

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Helpful?
Thank Montel056
oscar t, Manager at Le Palais Juliana, responded to this review

Dear Monte1056, Thank you for taking the time to tell us about your experience following your stay with us. I am sorry that your stay experience did not meet your expectations; please allow me to express my sincerest apologies. At Le Palais Juliana, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Melbourne, Australia
Reviewed 3 weeks ago

My husband and I recently stayed 3 nights at Le Palais Juliana . It was one of the highlights of our annual vacation. The staff and management were warm, welcoming, and so eager to go the extra mile that we felt comfortable immediately. Every aspect of the hotel is designed for tranquility and geared towards real vacation mode. Having read...

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Helpful?
Thank Jubilee2017
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Jubilee, Thank you so much for taking the time to do this wonderful review. It is heartening to know your stay was a memorable one. We hope we can welcome you back in the near future. Best regards, Oscar

Vang Vieng, Laos
Reviewed 4 weeks ago

Fantastic resort, perfect for family holiday. The Hotel is situated at least 10 minutes from town however shuttle is free which was not a problem, The property itself boasts of a very spectacular swimming pool and a Jacuzzi where we spent slow leisurely hours . The rooms are adequate and worth the price. We had our private balcony overlooking the...

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Helpful?
Thank martharamos41
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Martharamos, It is such a pleasure to read rave reviews such as yours. We beam with pride that our guests recognize the effort we put into making our property a wonderful experience to be in. We really hope to be able to welcome you back in the near future. Sincerely, Oscar

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Le Palais Juliana

Address: Tcho Phetsalath Street | Ban-Sangkalok, Khet-Sangkalok, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $117 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Le Palais Juliana 4.5*
Number of rooms: 59
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Also Known As:
Le Palais Juliana Hotel Luang Prabang
Hotel Style:
#15 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Le Palais Juliana staff and other travellers.
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Questions? Get answers from Le Palais Juliana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west side offer nice view”
 of 5 bubbles dustytx, 3 Mar 2017 | Read review
“Any room with swimming pool view and the garden”
 of 5 bubbles cathysmiley, 27 Feb 2017 | Read review
“Upper rooms with pool view”
 of 5 bubbles Jubilee2017, 24 Feb 2017 | Read review
“Choose rooms fronting the pool”
 of 5 bubbles martharamos41, 22 Feb 2017 | Read review
“The room was nice”
 of 5 bubbles toprelationship, 9 Feb 2017 | Read review
5 of 5