The Luang Say Residence

The Luang Say Residence

4 - 5 Ban Phonepheng, Manomai Road, Luang Prabang 06000 Laos
Traveller (298)
Room & Suite (53)
Dining (17)

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Avg. S$239 /night, 10/5 - 10/6
S$326
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per night
S$222
per night

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About

5.0
#17 of 117 hotels in Luang Prabang
4.4 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Located in a lush landscaped garden, this luxurious boutique hotel consists of 9 French colonial style pavilions. Other than leisure travelers, the hotel is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 32 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. The hotel features numerous onsite facilities such as a large swimming pool, the number one French/ Laos fusion restaurant in Luang Prabang, bicycles and library. Some of the services provided include shuttle, currency exchange, laundry, tours, in-room massage, etc. The Luang Say Residence awaits your visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Free shuttle or taxi services
Full body massage
24-hour security
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Family
Languages Spoken
English, Thai

Location

4 - 5 Ban Phonepheng, Manomai Road, Luang Prabang 06000 Laos
921Reviews9Q+A2Room tips
Traveller rating
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  • 18
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  • 6
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Detailed Reviews
Felicia T wrote a review Jan 2020
+1
5.0 of 5 bubbles
Travelled with my parents to celebrate my dad’s birthday. Stayed 3 nights at The Luang Say Residences and the stay was nothing short of amazing! Our first time in Laos and Santhi and his team made our first trip to Laos a memorable one.
Lar was the supervisor whom we interacted most with during our stay and he was warm, genuine & extremely hospitable. His service was professional, attentive and not at all intrusive.
The hotels & guesthouses available in Luang Prabang are aplenty and range frm USD 30 to 1,000 a night. Competitive accommodation market and the Luang Say isn’t cheap but the beautiful hotel and excellent service staff justifies the rate it commands. We included daily breakfast during our stay and being Asians preferred the Asian menu where they serve Laotian mains like congee, fried rice, friend noodles etc. The hotel also provides shuttle to the city in the evenings but was very accommodating to arrange for shuttle out of the stipulated timings.
Mosquitoes are a problem in Luang Prabang and we were greeted by a couple of them when we settled down on the sofa while waiting for check-in at the hotel. The room had many mosquitoes too but the hotel is very sweet to do turndown service nightly to get rid of mosquitoes to the best of their ability. They also provide insect repellent which was fantastic as we had forgotten to bring it along given that our country isn’t infested with mosquitoes like Laos. We do have dengue in our country hence were a little alarmed by the number of mozzies we saw in Laos. Interestingly, we didn’t get bitten much. Might be that the insect repellent provided by the hotel worked or that the mozzies were mainly male hence didn’t sting. We did spray the repellent on the bed linens nightly before we slept as extra precaution although the hotel also had the wall plug which didn’t have any scent so not quite sure if the wall plug was effective in repelling mozzies.
We will definitely recommend to stay at the Luang Say if your budget allows. The attention to details really impressed us as Laos isn’t quite developed so we weren’t expecting such excellent service that one will usually expect of good class hotels in developed countries.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis F, General Manager at The Luang Say Residence
Responded 22 Jan 2020
Dear feltype, Thank you so much for choosing to stay at The Luang Say Residence and for taking the time to share your wonderful experience on TripAdvisor. we are very happy to hear that your trip to Laos was memorable one. Thank you for your comments on our Staffs, our services, and attention to details, which makes the difference. During this winter season we have some mosquitoes around, even after spraying (Treating by fogging) twice a week, but try to work more on it to resolve it. Thank you for recommending us, and we look forward to welcoming you back in the near future. Kind Regards Francis Fernandes General Manager
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Hattie wrote a review Feb 2020
Exeter, United Kingdom
5.0 of 5 bubbles
Probably one of the best hotels we’ve stayed at - service and facilities were outstanding.
You could pay less and be happy elsewhere in Luang Prabang, which has a huge selection of accommodation, but for a bit of luxury this place would be hard to beat.

Breakfast excellent (lovely to eat on the veranda, service great), rooms extremely comfortable, peaceful and worked well. Shuttle to town useful.
Very friendly and helpful staff.

The hotel can organise everything for you from transfers to trips (with a price tag but it’ll be well executed and easy) or if you explain you like to do things yourself and they will give advice - also info/trips freely available on google/in town.

There is a supermarket/some restaurants 5-10 mins walk away or the town shuttle of the main town. Main town is around 40min walk or so.

We would recommend this hotel, it’s very good!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis F, General Manager at The Luang Say Residence
Responded 4 Feb 2020
Dear Hattie100, It was a great pleasure having you stayed with us recently and I would like to thank you for taking your time to review The Luang Say Residence on TripAdvisor. We are very delighted to hear that you had an excellent stay with us. Thank you so much for your comments on our outstanding Services and Facilities, especially our comfortable and spacious rooms, our Breakfast and our friendly and helpful staffs. Thank you for recommending us and we are looking forward to your next visit to Luang Prabang soon. Kind Regards Francis fernandes. General Manager
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Shampoo wrote a review Mar 2020
Bangkok, Thailand
5.0 of 5 bubbles
It was a brief 3 days and 2 nights stay in this lovely luxury boutique hotel. It was like transporting back in time, living in the ultimate experience of kings and queens in this French colonial architecture. From the start, the staffs are very friendly and making us feel as if we were a part of their family members, with their attention to detail, enthusiasm, and humbleness.

About the room, it was very-well maintained, and clear of dust. The bed was comfortable, also the hotel offers quite a good selection of pillow to suite our preferences. The amenities offered are reasonable, however, I do feel like the body lotion has a rather strange smell to it.

At Luang Say Residence, here they offer à la carte breakfast with a pretty good range of Asian, Western, and vegetarian dishes. And afternoon tea, well, it was a true delicacy.

Thank you very much to General Manager, Mr Francis, Room Division Manager, Mr. Santi and all the staffs: the receptionist girls, the waiters and waitresses, the drivers, the housekeeping, etc. for taking care of us. No word can describe how grateful we are to hospitalise by you all. And if I happen to visit Luang Prabang again, this is the only place I will stay. The place where I can say 'Home - The Sanctuary of Peaceful Stay.'
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theluangsayresidence, General Manager at The Luang Say Residence
Responded 26 Mar 2020
Dear Stcshampoo, Many thanks for sharing your wonderful experience on TripAdvisor following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive feedback about our beautiful colonial property, our well maintained rooms, breakfast and afternoon tea, and our friendly and helpful staffs, especially the names mentioned and our services. I will share your comments with my staffs which will motivate them and help them to strive for more perfection. Thank you again and we are looking forward to welcoming you again back soon. Kind Regards, Francis Fernandes General Manager
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Scott R wrote a review Apr 2020
5.0 of 5 bubbles
My wife and I were here for 3 nights and the property and service were both incredible. All the staff were attentive and very much service-focused. We were impressed by everyone but most by the girl at the front desk, Pop. She was always so helpful, friendly, and you could tell she genuinely cares for her guests.

We had breakfast here a few days and ate in town. I was able to try the Khaow Peak Sen soup which was so flavorful and really energized me for the day. I'm going to attempt to make it myself at some point, probably won't be as good, but I still am thinking about the balance of spice and taste, so good.

This hotel is outside of downtown so if you don't mind a 10-minute walk, you can get some peace and quiet and just go in when you see fit. The staff will also arrange tuk tuks for you if you'd like.

Would recommend to anyone visiting Luang Prahbang
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theluangsayresidence, General Manager at The Luang Say Residence
Responded 21 Apr 2020
Dear 0917PGscottr, Thank you so much for choosing to stay at The Luang Say Residence and for taking the time to share your wonderful experience on TripAdvisor. We appreciate your lovely comments on our beautiful property, food and our services. Thank you for your kind note on our attentive staffs, especially Ms. Pop at front desk as you have mentioned. I will share your comments with them, which will motivate them and help them to strive for more perfection. Thank you again. we look forward to welcoming you back in the near future. Kind Regards Francis Fernandes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave M wrote a review Jan 2020
Seattle, Washington
5.0 of 5 bubbles
We have stayed at numerous Small Luxury Hotels around the world. The Luang Say is a member of that group and is one of the best properties that we have stayed at. We stayed here for 5 nights in January. The staff is exceptional, friendly, and are all great ambassadors of Laos. They go out of their way to make you feel at home and do whatever they can to meet any needs you may have. The property is exceptional and very comfortable. All of the food was excellent. The rooms are ample in size and well equipped. The balcony on the 2nd floor room was spacious and provided an excellent vantage point. The property is abit away from the main town center but the hotel provides a complimentary shuttle service in the evenings and frequently offered us a ride into town during the day. There are also ample easy and cheap tuk-tuk's available. We will absolutely be going back to the Luang Say again.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis F, General Manager at The Luang Say Residence
Responded 23 Jan 2020
Dear Dave M, It was a great pleasure having you stayed with us recently and I would like to thank you for taking your time to review The Luang Say Residence on TripAdvisor. We are very delighted to hear that we are one of your best SLH property you have stayed. Thank you so much for your lovely comments on our Staffs, our food and our services. I will share you comments with my team which will help them and motivate them to strive for more perfection. Thank you again and We are looking forward to your next visit to Luang Prabang soon. Kind Regards Francis fernandes. General Manager
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Yann wrote a review Jan 2020
5.0 of 5 bubbles
Very enjoyable stay including New Year's Eve.
Beautiful property with very spacious rooms and balcony, in the middle of luxuriant vegetation. Be careful not to let the mosquitos in as can become quite bothering if you don't want to use sprays..

Impeccable service with genuine smile, very practical shuttle service, free bicycles available (should equip with lights though).
Excellent breakfast using organic vegetables straight from the garden.

The New Year diner at their restaurant "La Belle Epoque" was tasty as traditionnal French cuisine, great atmosphere. Their classic style "Bar 1861" is perfect to have a little afternoon break or evening drink.

All in all, basically guaranteed to have a memorable experience in this place!
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis F, General Manager at The Luang Say Residence
Responded 5 Jan 2020
Dear yanno309, It was a great pleasure having you stayed with us recently and I would like to thank you for taking your time to review The Luang Say Residence on TripAdvisor. We are very delighted to hear that you enjoyed your stay with us at this beautiful and peaceful colonial style Luxury property. Thank you so much for your kind note on our Food, our services and our staffs.I will share you comments with my team which will help them and motivate them to strive for more perfection. Have taken note of our bicycles and will resolve it at the earliest. Thank you again and We are looking forward to your next visit to Luang Prabang soon. Kind Regards Francis fernandes. General Manager
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abecs wrote a review Feb 2020
5.0 of 5 bubbles
Our stay at the Luang Say Residence was absolutely incredible! The hotels grounds and gardens are very beautiful and the rooms are spacious and exquisitely decorated. The location is very close to town, only a couple of minutes by tuk tuk or the hotel’s private shuttle. Breakfast and dinner at La Belle Epoque were both excellent. The best thing without a doubt is the staff’s overall service. Everyone is so kind and attentive, always with a smile and going out of their way to make your stay truly exceptional!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theluangsayresidence, General Manager at The Luang Say Residence
Responded 9 Feb 2020
Dear abecs91, It was a great pleasure having you stayed with us recently and I would like to thank you for taking your time to review The Luang Say Residence on TripAdvisor. We are very delighted to hear that you had an excellent experience with us. Thank you so much for your lovely comments on our property, our rooms, gardens, our food and our kind and attentive staffs and their services. Thank you again and we are looking forward to your next visit to Luang Prabang soon. Kind Regards Francis fernandes. General Manager
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Chunks27 wrote a review Feb 2020
Singapore
5.0 of 5 bubbles
Stayed as a family of 5 in Feb 2020; the staff could not have been more helpful and friendly. Rooms were huge and well appointed. Pool is stunning and food was also a highlight. As an aside, I was pleased to see very little plastic used - water was in glass bottles. Highly recommend
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theluangsayresidence, General Manager at The Luang Say Residence
Responded 24 Feb 2020
Dear Chunks27, Thank you so much for choosing to stay at The Luang Say Residence and for taking the time to share your wonderful experience on TripAdvisor. We appreciate your lovely comments on our beautiful property and service. Thank you for your kind note on our friendly and helpful staffs, spacious rooms, pool and our food. I will share your comments with them, which will motivate them and help them to strive for more perfection. Thank you for recommending us. we look forward to welcoming you back in the near future. Kind Regards Francis Fernandes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gijsbertv2017 wrote a review Mar 2020
Hoorn, The Netherlands
5.0 of 5 bubbles
We were pick up by Ms. Pop and her colleague at the Pier in Luang Prabang. This was only the start of our stay. The pick up service was and still is amazing! SuperB! The hospitallity, the service, our room, breakfast, personel, everything is superB! Transport towards the post office. Breakfast! No bufet, but you can order what you would like to have (Western and Asian style). They arranged a scooter for us. The Residence does have bykes for their guests. The residence is outside the city centre, but Luang Prabang is not that huge, so everything is within walking distance and they have the post office shuttle bus. Special thanks too for Ms. Nang and Mr. Wat!
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theluangsayresidence, General Manager at The Luang Say Residence
Responded 7 Mar 2020
Dear gijsbertv2017, Many thanks for sharing your wonderful experience on TripAdvisor following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive feedback about our beautiful colonial property, our rooms, breakfast, our staffs especially the names mentioned and our services. I will share your comments with my staffs which will motivate them and help them to strive for more. Thank you again and we are looking forward to welcoming you again back soon. Kind Regards, Francis Fernandes General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riley P wrote a review Jan 2020
5.0 of 5 bubbles
We stayed 2 nights in January. Loved the hotel and the really beautiful grounds. Our room was huge and really nicely appointed, with sitting areas inside and a nice terrace outside overlooking the gardens. The bathrooms were lovely and large as well. As far as the property, the pool and pool bar were both really nice, as was the main building. We enjoyed the afternoon tea and the breakfasts were delicious. The staff was very attentive. The hotel is located on a busy street a short shuttle ride from the major sights. We enjoyed being a bit removed from the backpacker center of town, and we also borrowed bikes a couple times which made getting around pretty fun. I would definitely go back to this hotel and recommend it to others.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francis F, General Manager at The Luang Say Residence
Responded 30 Jan 2020
Dear brileysp, Many thanks for sharing your wonderful experience on TripAdvisor following your recent stay with us at The Luang Say Residence. It is however always refreshing to receive positive feedback about our colonial style property. Thank you for your kind note on our spacious rooms, our food and breakfast, and our attentive staffs. Thank you for recommending us, and we are looking forward to welcoming you again back soon. Thank you and Kind Regards, Francis Fernandes General Manager
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…
Answer from GlobeTrottingDiva
Washington DC, District of Columbia38 contributions85 helpful votes
Yes the breakfast is a la carte but there are many choices on the menu and one can order more than just one dish. While it is tasty, you can probably find authentic Lao dishes elsewhere. The Western choices are okay, nothing memorable.
Luang Prabang2 contributions
Thanks for your recommendation on the boat cruise to Emma and please do allow me to mention that Luang Say operates only The Luang Say Residence and not anymore cruise services.
Luang Prabang2 contributions
In our Pioneer suite we have only shower with no step, and we have the walker available for the elders people if need.
Jonathon M asked a question May 2016
Manchester, United Kingdom253 contributions82 helpful votes
Hi there, can I ask: was it possible to get good wifi in your bedroom at all? Thanks Jon
Answer from finance20162016
Laos
Sure, you will get good WIFI all the bed room
Answer from RodolpheGay
Bangkok, Thailand1 contribution
Here is dome in fos: Laos Yellow Fever Requirements: Required if traveling from a country with risk of YFV transmission.1 Recommendations: None Malaria Areas with malaria: All, except none in the city of Vientiane. Estimated relative risk of malaria for US travelers: Very low. Drug resistance4: Chloroquine and mefloquine. Malaria species: P. falciparum 95%, P. vivax 4%, P. malariae and P. ovale 1% combined. Recommended chemoprophylaxis: Along the Laos-Burma (Myanmar) border in the provinces of Bokeo and Louang Namtha and along the Laos-Thailand border in the province of Champasak and Saravan: Atovaquone-proguanil or doxycycline. All other areas with malaria: Atovaquone-proguanil, doxycycline, or mefloquine. Other Vaccines to Consider Routine, hepatitis A & B, typhoid, Japanese encephalitis, and rabies.6
Likes to travel wrote a tip Feb 2024
United States1,134 contribution204 helpful votes
4.0 of 5 bubbles
"Rooms closer to the main house are more convenient and a few overlook the pool."
Read full review
Ronok wrote a tip Dec 2022
Bandarawela, Sri Lanka31 contributions50 helpful votes
5.0 of 5 bubbles
"The property is very comfortable and has rooms dating to the 19th century. - so more of an old-world colonial style atmosphere."
Read full review
Not the right property for you?
There are more places to choose from in the Luang Prabang area.
PRICE RANGE
S$107 - S$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the luang say residence hotel luang prabang
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
32
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE LUANG SAY RESIDENCE | UPDATED 2024 Hotel Reviews, Price Comparison and 347 Photos (Luang Prabang, Laos) - Tripadvisor

Frequently Asked Questions about The Luang Say Residence
What are some of the property amenities at The Luang Say Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Luang Say Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Luang Say Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Luang Say Residence?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at The Luang Say Residence?
Yes, guests have access to a pool during their stay.
Does The Luang Say Residence have airport transportation?
Yes, The Luang Say Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Luang Say Residence?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Luang Say Residence?
The staff speaks multiple languages, including English and Thai.
Does The Luang Say Residence have any great views?
Yes, guests often enjoy the park view available here.
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